ARS / Rescue Rooter
Wilmington, NC HVAC · #9 of 8
ⓘVouched Score is calculated from publicly available signals: Google rating & review count, Yelp rating, BBB grade, review sentiment, years in business, local search ranking, and provider website content. Not a guarantee of service quality.Embed this score
Yelp 1.8★ (50+)
Review sentiment: 50/100
At a glance
- Google rating
- 4.6★ from 1,810+ reviews
- Yelp
- 1.8★ from 50+ reviews
- Services
- 5 HVAC services
- Service area
- Wilmington, NC
Overview
Editorial review
AC repair is a primary focus, with many Wilmington cooling calls handled quickly. ARS / Rescue Rooter states emergency HVAC response is available 24/7. ARS / Rescue Rooter notes technicians are background-checked and drug-tested. ARS / Rescue Rooter lists flexible financing options for larger replacements. Wilmington's coastal heat and humidity raise cooling demand during summer months.
Residential HVAC repairs and installations across Wilmington and nearby counties. Emergency service available, with a stated 24/7 response window. Background-checked technicians and drug testing are listed on their site. Financing options are advertised for system replacements and major repairs.
Vouched Score breakdown — 71/100
Wilmington, NC HVAC average is 79/100. Ranks #9 of 8 listed HVAC providers in Wilmington, NC.
Editorial Review
79
46%
Yelp Rating
20
3%
Google Rating
87
17%
Local Search Rank
36
9%
Review Sentiment
50
15%
Google Review Volume
88
9%
Composite of public-record signals (BBB, license records), customer review signals (Google, Yelp), and editorial assessment of provider profile. See full methodology →
How ARS / Rescue Rooter compares to the Wilmington average
| Signal | ARS / Rescue Rooter | Wilmington avg | Delta |
|---|---|---|---|
| Vouched Score | 71/100 | 79/100 | -8 vs avg |
| Google rating | 4.6★ | 4.9★ | -0.3 vs avg |
| Review volume | 1,810+ | 1,330+ | +480 vs avg |
What customers say
Where they stand on this page:
Only listed provider advertising background-verified technicians
Lowest Yelp rating on the page (1.8★ vs page best 4.6★)
Pros & cons
Pros
What this provider advertises
Self-reported on their website — not independently verified.
- Background-verified team
- Emergency response: 24/7
- Financing available
- Specializes in AC repair
fast responsetransparent pricingclean job sitesknowledgeable technicians
Cons
- Lower Yelp rating than Google (1.8★ vs 4.6★)
- Mixed customer sentiment (score 50/100)
yelp ratingcross-platform divergence
When to choose them — and when to consider alternatives
Choose them if
- You need to finance the work
Consider alternatives if
- Reports of cross-platform divergence would be a deal-breaker for you
- Reports of yelp rating would be a deal-breaker for you
- You want a BBB-rated firm specifically
Services
- AC Repair — Diagnostics and repair of central air conditioning systems — refrigerant leaks, capacitor and contactor failures, condenser fan motors, and thermostat issues.
- AC Replacement — Removal and replacement of an aging or failed central A/C — typically condenser, evaporator coil, and refrigerant lines.
- HVAC Installation — Full HVAC system installation including indoor and outdoor equipment, ductwork tie-in, and refrigerant work.
- Indoor Air Quality — Indoor air-quality work: high-MERV filtration, UV systems, humidifiers/dehumidifiers, and duct sanitization.
- Emergency HVAC Service — After-hours emergency response for no-cool and no-heat calls.
Service area
Wilmington, NC home
What ARS / Rescue Rooter publishes about pricing
Promotions
-
$50 Off Any Service Repair
As published: $50 Off Any Service Repair"…6/30/2026. License # L.19913, L.23731-02 BOOK NOW $50 Off Any Service Repair View Terms & Conditions $200 minimum purchase req…"
Pricing model
-
No hidden fees
As published: No hidden fees"…il you are happy Emergency HVAC service available No hidden fees or surprise costs on your bill Flexible financing…"
Contact & hours
Frequently asked questions
What are the pros of ARS / Rescue Rooter?
Based on public records and customer reviews: Background-verified team; Emergency response: 24/7; Financing available; Specializes in AC repair.
What are the cons of ARS / Rescue Rooter?
Concerns flagged from public records and reviews: Lower Yelp rating than Google (1.8★ vs 4.6★); Mixed customer sentiment (score 50/100).
When should I choose ARS / Rescue Rooter?
Choose them if: You need to finance the work.
When should I consider alternatives to ARS / Rescue Rooter?
Consider alternatives if: Reports of cross-platform divergence would be a deal-breaker for you; Reports of yelp rating would be a deal-breaker for you; You want a BBB-rated firm specifically.
What is the Vouched Score for ARS / Rescue Rooter?
71/100. Top contributing signals: Google Review Count 88/100, Google Rating 87/100, Llm Score 79/100. The score blends public-record signals (BBB, license records), customer review signals (Google, Yelp), and editorial assessment.
What does HVAC service typically cost when working with a Wilmington, NC provider like ARS / Rescue Rooter?
AC repair typically runs $115–$500, and full AC system replacement runs $4,200–$10,000 in Wilmington, North Carolina. These are area-wide market estimates, not ARS / Rescue Rooter's quotes. For an exact price, request a written estimate from ARS / Rescue Rooter.
What pricing terms does ARS / Rescue Rooter publish on their website?
ARS / Rescue Rooter's website publishes: $50 Off Any Service Repair, No hidden fees. Promotions and plans change — confirm currently-available terms with ARS / Rescue Rooter before acting.
Does ARS / Rescue Rooter do AC Repair in Wilmington, NC?
Yes. ARS / Rescue Rooter lists AC Repair among its services and serves Wilmington, NC.
Does ARS / Rescue Rooter do AC Replacement in Wilmington, NC?
Yes. ARS / Rescue Rooter lists AC Replacement among its services and serves Wilmington, NC.
Does ARS / Rescue Rooter do HVAC Installation in Wilmington, NC?
Yes. ARS / Rescue Rooter lists HVAC Installation among its services and serves Wilmington, NC.
Compare with nearby providers
| Provider | Vouched | Years | BBB | Yelp | Our picks | |
|---|---|---|---|---|---|---|
ARS / Rescue Rooter (this company) |
71/100 | 4.6★ (1,810+) | — | — | 1.8★ | — |
| 81/100 | 4.9★ (1,365+) | — | — | 4.3★ | Best for Heat Pumps Best for Smart Thermostat Install Best for Upfront Pricing |
|
| 80/100 | 4.9★ (1,425+) | 45+ | — | 4.1★ | Best for Ductwork & Sealing | |
| 79/100 | 4.9★ (555+) | — | — | 4.1★ | — |
Listed in
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Profile last updated July 1, 2026.