⏱ 35+ years in business
Review sentiment: 50/100
At a glance
- Google rating
- 3.7★ from 10 reviews
- In business
- 35+ years
- Service area
- Henderson, KY + 1 nearby
- Phone
- +1-270-827-9730
Overview
Ventilation services include ERV and HRV installations, per Phoenix site statements. Phoenix notes roots stretching back about 35+ years. Henderson's Ohio River valley humidity often requires balanced ventilation and dehumidification. Phoenix advertises same-day response for service calls in Western Kentucky.
Ventilation services for whole homes across Henderson and Western Kentucky. ERV/HRV installations are stated as a listed specialization. Years in business: 35+ years. Financing is available with approved credit, Phoenix advertises.
Pros & cons
Pros
Strengths
- Long-established (35+ years in business)
Cons
- Smaller review history (13 Google reviews)
- Mixed customer sentiment (score 50/100)
When to choose them
- You need to finance the work
- You prefer a family-owned operation
- You value a long-tenured local operator (35+ years in business)
Consider alternatives if
- You require ratings above 4.0 (averages 3.7★)
- You prefer a provider with hundreds of customer reviews
- You want a BBB-rated firm specifically
Service area
Published pricing
Maintenance plans
-
Maintenance Plan
As published: Maintenance Plan"…hoenix keeps your whole home flying smooth. Every Maintenance Plan Includes Our “No Breakdown Guarantee” If your sys…"
Financing
-
Financing available
As published: Financing available"…no additional cost on any complete Rheem system. Financing available with approved credit — so comfort, power, and hot…"
Guarantees & credentials
- Licensed
Sourced from the provider's own website. We surface these as published; we do not independently verify each license or warranty.
Contact & hours
📞
🌐
📍
🕒
Call for hours
Frequently asked questions
What are the pros of Phoenix?
Based on public records and customer reviews: Long-established (35+ years in business); Emergency response: same-day; Financing available.
What are the cons of Phoenix?
Concerns flagged from public records and reviews: Smaller review history (13 Google reviews); Mixed customer sentiment (score 50/100).
When should I choose Phoenix?
Choose them if: You need to finance the work; You prefer a family-owned operation; You value a long-tenured local operator (35+ years in business).
What is the Vouched Score for Phoenix?
42/100. Top contributing signals: Years In Business 100/100, Google Rating 57/100+ Review Sentiment 50/100. The score blends public-record signals (BBB, license records), customer review signals (Google, Yelp), and editorial assessment.
How long has Phoenix been in business?
Phoenix has been operating for 35+ years in Henderson, KY.
How can I contact Phoenix?
Call Phoenix at +1-270-827-9730. Address: 3395, 3 S McKinley St B, Henderson, KY 42420, USA.
What does indoor air quality service typically cost when working with a Henderson, KY provider like Phoenix?
Whole-house HEPA air purifier typically runs $1,300–$3,500, and UV-C germicidal lamp runs $260–$1,050 in Henderson, Kentucky. These are area-wide market estimates, not Phoenix's quotes. For an exact price, request a written estimate from Phoenix.
What pricing terms does Phoenix publish on their website?
Phoenix's website publishes: Maintenance Plan, Financing available. Promotions and plans change — confirm currently-available terms with Phoenix before acting.
Compare with nearby providers
| Provider | Vouched | Years | |
|---|---|---|---|
Phoenix (this company) |
— | 3.7★ (10+) | 35+ |
OnTIME Service ⭐ Highest Vouched Score |
87/100 | 4.9★ (1,530+) | 21+ |
Listed in
Explore more
Profile last updated July 21, 2026.