Best Buy
Macon, GA Indoor Air Quality · #13 of 13
At a glance
- Google rating
- 3.9★ from 2,330+ reviews
- Yelp
- 2.1★ from 30+ reviews
- Service area
- Macon, GA + 1 nearby
Overview
Ventilation (ERV/HRV) specialization is listed for the Macon store web page. Geek Squad Agents are listed as certified to perform installations and setup. Macon’s humid summers increase the value of ventilation and moisture-control measures. The store page notes emergency response and same-day service availability.
In Macon, Best Buy’s Geek Squad lists ventilation work, including ERV/HRV installations. Specialization: Ventilation (ERV/HRV) appears on the store page. Emergency response availability is noted as 24/7 (advertised) on their listings.
Vouched Score breakdown — 56/100
Macon, GA Indoor Air Quality average is 73/100. Ranks #13 of 13 listed Indoor Air Quality providers in Macon, GA.
Composite of public-record signals (BBB, license records), customer review signals (Google, Yelp), and editorial assessment of provider profile. See full methodology →
How Best Buy compares to the Macon average
| Signal | Best Buy | Macon avg | Delta |
|---|---|---|---|
| Vouched Score | 56/100 | 71/100 | -15 vs avg |
| Google rating | 3.9★ | 4.6★ | -0.7 vs avg |
| Review volume | 2,330+ | 735+ | +1597 vs avg |
What customers say
"I bought a washer, a gas dryer, the installation service and delivery for both equipment on February 6th. I was waiting until yesterday for Best Buy to send installers, once they arrived they told me that they don’t do such dryer installation, which was unprofessional and unethical, because I had paid in advance for the installation service and I was waiting for about a week until they arrived. Both equipment wer…"
— Seidel Segura · Feb 13, 2026 · Google Reviews"I have to say after my visit to this particular location that Best buy is definitely not the most customer-friendly business I have ever visited. After spending almost $500 I didn't even get a bag for my item and the customer service person walked away before I can ask a question. I hope that I never have to patronize this business again and I definitely don't plan to recommend."
— Gritty Glamm · Feb 9, 2026 · Google Reviews"Malik with The Geek Squad was extremely patient and very knowledgeable. Outstanding customer service representation for Best Buy as he went above and beyond in assisting my visually impaired child. We were extremely satisfied with the service we received. Thank YOU, Malik."
— Julie Witmer · Jun 8, 2026 · Google Reviews"Afterwaiting for 30 minutes for thr salesman to pull an item from the back for me and after hours of everything else being closed because I was asked to wait for him.to return with the item- I was finally told that they were out of stock when the sales assistant got through horsing and joking around with the store manager. Used to best buy was very helpful and a sure thing to have what you wanted but it sure has gon…"
— KB · May 16, 2026 · Google Reviews"Absolutely do not order any appliances for delivery from Best Buy. To say this has been a difficult situation would be a gross understatement. The first products we had delivered everything went great. Then we placed another order. Delivery people were rude and installed my washer incorrectly. The dryer delivered was defective. I have now been waiting 2 weeks for this product to be delivered. I have made 17 calls to…"
— Amanda Vonohlsen · May 6, 2026 · Google ReviewsPros & cons
Self-reported on their website — not independently verified.
- Emergency response: 24/7
- Lower Yelp rating than Google (2.1★ vs 3.9★)
- Mixed customer sentiment (score 45/100)
Common complaints
Surfaced from negative-leaning customer reviews on Google / Yelp / BBB. Not editorial commentary.
- I bought a washer, a gas dryer, the installation service and delivery for both equipment on February 6th. I was waiting until yesterday for Best Buy to send installers, once they arrived they told me…
- I have to say after my visit to this particular location that Best buy is definitely not the most customer-friendly business I have ever visited. After spending almost $500 I didn't even get a bag for…
- Afterwaiting for 30 minutes for thr salesman to pull an item from the back for me and after hours of everything else being closed because I was asked to wait for him.to return with the item- I was fin…
- Absolutely do not order any appliances for delivery from Best Buy. To say this has been a difficult situation would be a gross understatement. The first products we had delivered everything went great…
When to choose them — and when to consider alternatives
- Reports of installation failures would be a deal-breaker for you
- Reports of delivery cancellations would be a deal-breaker for you
- Reports of poor communication would be a deal-breaker for you
- You require ratings above 4.0 (averages 3.9★)
- You want a BBB-rated firm specifically
Service area
Macon, GA home · Services Macon, GA home
Contact & hours
| Monday | 10:00 AM – 8:00 PM |
|---|---|
| Tuesday | 10:00 AM – 8:00 PM |
| Wednesday | 10:00 AM – 8:00 PM |
| Thursday | 10:00 AM – 8:00 PM |
| Friday | 10:00 AM – 8:00 PM |
| Saturday | 10:00 AM – 8:00 PM |
| Sunday | 11:00 AM – 7:00 PM |
Frequently asked questions
What are the pros of Best Buy?
What are the cons of Best Buy?
When should I consider alternatives to Best Buy?
What is the Vouched Score for Best Buy?
What does indoor air quality service typically cost when working with a Macon, GA provider like Best Buy?
Compare with nearby providers
| Provider | Vouched | Years | BBB | Yelp | Our picks | |
|---|---|---|---|---|---|---|
Best Buy (this company) |
56/100 | 3.9★ (2,330+) | — | — | 2.1★ | — |
| — | 4.1★ (75+) | 15+ | — | — | — | |
| 76/100 | 4.4★ (1,185+) | 49+ | — | — | — | |
| 81/100 | 4.8★ (910+) | — | — | 3.2★ | Best for Humidity Control |
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Profile last updated June 26, 2026.