Bold City Heating & Air
Jacksonville, FL Mini-Split Installation · #9 of 18 · NATE-certified · 11+ yrs
At a glance
- Google rating
- 4.9★ from 2,040+ reviews
- In business
- 11+ years
- BBB
- C+
- Services
- 2 Mini-Split Installation services
- Service area
- Jacksonville, FL + 1 nearby
Overview
Bold City leads with ductless mini-split installation experience in Jacksonville neighborhoods. The company lists NATE-certified technicians on staff. Bold City states they advertise same-day service for urgent HVAC needs. The site notes flat-rate pricing and financing options. Jacksonville's humid heat increases cooling demand during summer months.
Bold City Heating & Air installs ductless mini-splits for Jacksonville homes. NATE-certified technicians are listed on their website. The company advertises same-day service for urgent calls. The site notes flat-rate pricing and financing available for installations.
Vouched Score breakdown — 82/100
Jacksonville, FL Mini-Split Installation average is 83/100. Ranks #9 of 18 listed Mini-Split Installation providers in Jacksonville, FL.
Composite of public-record signals (BBB, license records), customer review signals (Google, Yelp), and editorial assessment of provider profile. See full methodology →
How Bold City Heating & Air compares to the Jacksonville average
| Signal | Bold City Heating & Air | Jacksonville avg | Delta |
|---|---|---|---|
| Vouched Score | 82/100 | 83/100 | -1 vs avg |
| Google rating | 4.9★ | 4.9★ | matches city average |
| Review volume | 2,040+ | 2,310+ | -269 vs avg |
| Years in business | 11+ | 32+ | -21 vs avg |
What customers say
"We got our new Carrier heat pump HVAC system installed today. The team came about 8:30 am and worked continuously till about 3 pm or so. They were friendly and left everything clean. Everything was explained to me including our new smart thermostat. I’m happy to feel comfortable in my home again. I would recommend Bold City."
— Mezzogirl17 · May 1, 2026 · Google Reviews"Great experience with Bold City Heating and Air and the tech Randy P. From the time I called them back in Nov/Dec25, customer service was always polite, friendly and professional. In 2025, I had them come out for an estimate because my heat/air vents kept getting stuck. Air/heat was working on one level. When the vent would flip, it would heat or cool the opposite level of my home. Finally, had them come out and rep…"
— RC H · Feb 10, 2026 · Google Reviews"Bold City Heating & Air installed new HVAC system in our home 5 years ago. Our HVAC stopped working on a Friday, during one of the coldest days of the year in Florida. This would mark the first issue with the system since original installation. Saturday, the follow day, Jacob (Service Technician) arrived on time and quickly analyzed our system issue. Today, we experienced the service appointment to replace the part …"
— Jessica Adams · Jan 30, 2026 · Google Reviews"Cannon did an excellent job with my AC service. He arrived on time, quickly diagnosed the issue, and had everything fixed fast. He was professional, knowledgeable, and took the time to explain what was needed. I really appreciate the efficient service and would definitely recommend the Bold City to anyone needing AC repairs or maintenance."
— Katrina Dvane · Jun 4, 2026 · Google Reviews"Edwin was top notch. He serviced both of our units and told us about a few things we could do to extend the life expectancy of our AC system. Very personable and just an all around good guy. Keep up the good work Edwin After getting to the additional questions below I want to clarify that this was a covered service call with the maintenance plan and we definitely renewed."
— Charles Pugh · Mar 8, 2026 · Google Reviews"Bold City is ripping people off !Got a Quote to replace a condenser for $435."
— Verified reviewer · BBB"Bold city just did a wonderful job on my property by the beach! They Installed a new unit and all new ductwork they also installed 2 mini splits."
— Verified reviewer · BBB"I have used Bold City for my business as well as my families current and previous homes. We had several maintenance items that needed to be taken care of on our previous homes aging system."
— Verified reviewer · BBBPros
- High Google rating (4.9★ across 2,040+ reviews)
- Long-established (11+ years in business)
Self-reported on their website — not independently verified.
- NATE-certified technicians
- Emergency response: same-day
- Financing available
- Flat-rate, upfront pricing
Common complaints
Surfaced from negative-leaning customer reviews on Google / Yelp / BBB. Not editorial commentary.
- Failure to respond to 1 complaint(s) filed against business
When to choose them
- You need same-day or after-hours service
- You need to finance the work
- You prefer a family-owned operation
- You want a top-rated provider with substantial review history (4.9★, 2,040+ reviews)
- You want NATE-certified technicians
Services
- Mini-Split Systems
- Emergency HVAC Service
Service area
Jacksonville, FL home · Split Install Jacksonville, FL home
What Bold City Heating & Air publishes about pricing
Maintenance plans
-
Maintenance Plan
As published: Maintenance Plan"…you sign up for our Bold Club Preferred Customer Maintenance Plan, you will receive: - 2 maintenance visits - Free…" -
Maintenance Club
As published: Maintenance Club"…riority service & parts availability Join Lenny's Maintenance Club Today! Jacksonville’s Best HVAC Company At Bold C…"
Pricing model
-
Upfront pricing
As published: Upfront pricing"…r work, you can depend on us. We believe in clear upfront pricing, no hidden costs, and the highest level of workma…"
Guarantees & credentials
- NATE-certified
- Satisfaction Guaranteed
Sourced from the provider's own website. We surface these as published; we do not independently verify each license or warranty.
Contact & hours
Frequently asked questions
What are the pros of Bold City Heating & Air?
When should I choose Bold City Heating & Air?
What is the Vouched Score for Bold City Heating & Air?
Is Bold City Heating & Air BBB accredited?
How long has Bold City Heating & Air been in business?
What does mini split install service typically cost when working with a Jacksonville, FL provider like Bold City Heating & Air?
What pricing terms does Bold City Heating & Air publish on their website?
Does Bold City Heating & Air do Mini-Split Systems in Jacksonville, FL?
Does Bold City Heating & Air do Emergency HVAC Service in Jacksonville, FL?
Compare with nearby providers
| Provider | Vouched | Years | BBB | Yelp | Our picks | |
|---|---|---|---|---|---|---|
Bold City Heating & Air (this company) |
82/100 | 4.9★ (2,040+) | 11+ | C+ | — | — |
| 94/100 | 4.9★ (5,805+) | 60+ | — | 3.1★ | Highest Vouched Score Best Manufacturer-Authorized Installer |
|
| 82/100 | 5.0★ (1,575+) | 13+ | — | — | — | |
| 75/100 | 4.8★ (770+) | 9+ | — | — | — |
Listed in
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Profile last updated June 21, 2026.