Arctic Air Conditioning & Heating Inc.
Lubbock, TX Mini-Split Installation · #8 of 10 · BBB A+ Accredited · 30+ yrs
At a glance
- Google rating
- 4.7★ from 475+ reviews
- In business
- 30+ years
- BBB
- A+ accredited
- Services
- 1 Mini-Split Installation service
- Service area
- Lubbock, TX + 1 nearby
Overview
Arctic Air advertises a 10-year labor warranty on qualifying HVAC work. Arctic Air opened in 1996 and lists 30+ years in Lubbock. Arctic Air states emergency service is available, including holidays. Google reviews note responsive scheduling and helpful technicians.
Full-service HVAC company serving Lubbock, handling system repair, maintenance, and installations. Labor warranty advertised: 10-Year labor warranty (per their site). Emergency service available, with response coverage any day (advertised). Financing available for larger installations, per the company's financing note.
Vouched Score breakdown — 78/100
Lubbock, TX Mini-Split Installation average is 81/100. Ranks #8 of 10 listed Mini-Split Installation providers in Lubbock, TX.
Composite of public-record signals (BBB, license records), customer review signals (Google, Yelp), and editorial assessment of provider profile. See full methodology →
How Arctic Air Conditioning & Heating Inc. compares to the Lubbock average
| Signal | Arctic Air Conditioning & Hea… | Lubbock avg | Delta |
|---|---|---|---|
| Vouched Score | 78/100 | 77/100 | +1 vs avg |
| Google rating | 4.7★ | 4.8★ | -0.1 vs avg |
| Review volume | 475+ | 730+ | -253 vs avg |
| Years in business | 30+ | 39+ | -9 vs avg |
What customers say
"Excellent service from Chris and his company. Chris noticed that I had a Radon removal gage next to our HVAC system and it was reading in the Red. None of the techs from other companies noted this. He is very sharp and focused! Friendly and professional service! I will be using this company exclusively in the future. Thank you Arctic Air!"
— Ginger Deboer · May 11, 2026 · Google Reviews"Extremely helpful and informative! I’ve had great experiences with their technicians so far, and their office staff has been beyond amazing in helping me make sense of our home warranty policy and how the coverages work. Highly recommend for all your HVAC needs especially if you have certain home warranties! 😉"
— Kaiden Maendler · Jan 26, 2026 · Google Reviews"I had a fantastic experience with Artic Air Conditioning! From start to finish, the service was top-notch. Melanie and the rest of the office staff were absolutely amazing — friendly, professional, and always quick to help with any questions I had. They made scheduling easy and kept me updated every step of the way. Highly recommend Artic Air Conditioning for anyone looking for reliable service and a great team to w…"
— Jentry R · Oct 30, 2025 · Google Reviews"We had some initial issues with the installation, but the owner, Shane, did an excellent job getting everything done correctly. Our upstairs unit is blowing more cold air than it ever did before. I will definitely call Shane the next time I have any HVAC issues."
— Chris Greenwood · Apr 16, 2026 · Google Reviews"A+++ We cannot say enough about this company. Our experience was wonderful with Melanie at the office, and with all the service technicians. They were responsive, listened to our needs, provided reasonable (affordable) options, and quality service. We had to replace our entire HVAC system and they did a superb job. I appreciated their honesty and I felt I could trust their opinions. They provided the kind of se…"
— Sammy Smith · Apr 6, 2024 · Google ReviewsPros & cons
- High Google rating (4.7★ across 475+ reviews)
- Long-established (30+ years in business)
- BBB accredited
Self-reported on their website — not independently verified.
- Emergency response: 24/7
- Satisfaction guarantee
- 10-Year labor warranty
- Financing available
When to choose them — and when to consider alternatives
- You need same-day or after-hours service
- You need to finance the work
- You value a long-tenured local operator (30+ years in business)
- Reports of delayed appointments or warranty disputes would be a deal-breaker for you
Services
- Emergency HVAC Service
Service area
Lubbock, TX home · Split Install Lubbock, TX home
What Arctic Air Conditioning & Heating Inc. publishes about pricing
Maintenance plans
-
Maintenance Program
As published: Maintenance Program"…ty of any HVAC unit. Arctic Air’s HVAC Preventive Maintenance Program provides the following benefits: Fewer Repairs: F…" -
maintenance plan
As published: maintenance plan"…harder to effectively heat or cool. A preventive maintenance plan can help catch needed repairs much sooner, avoid…"
Guarantees & credentials
- 10-year warranty
Sourced from the provider's own website. We surface these as published; we do not independently verify each license or warranty.
Contact & hours
Frequently asked questions
What are the pros of Arctic Air Conditioning & Heating Inc.?
When should I choose Arctic Air Conditioning & Heating Inc.?
When should I consider alternatives to Arctic Air Conditioning & Heating Inc.?
What is the Vouched Score for Arctic Air Conditioning & Heating Inc.?
Is Arctic Air Conditioning & Heating Inc. BBB accredited?
How long has Arctic Air Conditioning & Heating Inc. been in business?
What does mini split install service typically cost when working with a Lubbock, TX provider like Arctic Air Conditioning & Heating Inc.?
What pricing terms does Arctic Air Conditioning & Heating Inc. publish on their website?
Does Arctic Air Conditioning & Heating Inc. do Emergency HVAC Service in Lubbock, TX?
Compare with nearby providers
| Provider | Vouched | Years | BBB | Yelp | Our picks | |
|---|---|---|---|---|---|---|
Arctic Air Conditioning & Heating Inc. (this company) |
78/100 | 4.7★ (475+) | 30+ | A+ ✓ | — | — |
| 87/100 | 4.9★ (790+) | 92+ | — | — | Best Manufacturer-Authorized Installer | |
| 86/100 | 4.9★ (520+) | 36+ | A+ ✓ | — | — | |
| 79/100 | 4.7★ (505+) | 54+ | A+ ✓ | — | — |
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Profile last updated June 21, 2026.