Pretty Cool AC Heating And Refrigeration Inc
Mesquite, TX Mini-Split Installation · #5 of 10
At a glance
- Google rating
- 5.0★ from 295+ reviews
- Services
- 2 Mini-Split Installation services
- Service area
- Mesquite, TX + 1 nearby
Overview
Ductless mini-split installation is a named service on their site and in recent job pins. R-32 refrigerant appears on recent installs and service notes. Joseph personally inspects finished work, per a customer review. Same-day service is advertised on their website. Mesquite summers increase demand for right-sized cooling solutions locally.
Ductless mini-split installation and service in Mesquite, TX is listed as a core specialty. R-32 refrigerant was used on a recent 5-ton install (Mar 25, 2026). Free estimates are offered per their site. Same-day service is advertised and financing is available.
Vouched Score breakdown — 79/100
Above the Mesquite, TX Mini-Split Installation average of 76/100. Ranks #5 of 10 listed Mini-Split Installation providers in Mesquite, TX.
Composite of public-record signals (BBB, license records), customer review signals (Google, Yelp), and editorial assessment of provider profile. See full methodology →
How Pretty Cool AC Heating And Refrigeration Inc compares to the Mesquite average
| Signal | Pretty Cool AC Heating And Re… | Mesquite avg | Delta |
|---|---|---|---|
| Vouched Score | 79/100 | 76/100 | +3 vs avg |
| Google rating | 5.0★ | 4.9★ | +0.1 vs avg |
| Review volume | 295+ | 2,650+ | -2355 vs avg |
What customers say
"We extend our sincere greetings. We would like to commend Mr. Joseph for his exceptional and distinctive contributions. Engaging Mr. Joseph's expertise in AC Heating and Refrigeration services is an undoubtedly sound decision. Mr. Joseph consistently demonstrates a profound commitment to client satisfaction, exhibiting professionalism, extensive knowledge, and a genuine passion for his field. Indeed, we would unequ…"
— Renee Kinney · May 17, 2026 · Google Reviews"Highly recommend Pretty Cool AC Heating and Refrigeration Inc.! When our AC went out, they responded promptly and handled our new installation with excellent, efficient workmanship. Joseph has an outstanding team led by Michael, who is incredibly knowledgeable and detailed. They are honest, affordable, and truly collaborative—offering multiple options rather than just pushing one primary recommendation. To top it of…"
— Derrick And Tamara Williams · May 16, 2026 · Google Reviews"I called pretty cool and they sent a tech out to check my new system out and found that it didn't have any freon. They then told me the freon was $150 a pound and I needed 4 pounds, so just the cost of the freon would be $600 when I called around I found a 20 lb keg for $220. That comes out to $11 a pound. Don't use them or they will rip you off."
— Mark Allen · May 6, 2026 · Google Reviews"For anyone looking for an honest HVAC company with unbeatable pricing in Dallas County, Pretty Cool AC Heating and Refrigeration Inc is the one to call. Great service, great people, and great value."
— E M · May 26, 2026 · Google Reviews"Joseph and team did a great job installing our new heat and ac system. Great price, service and warranty. I would recommend them for anyone needing this."
— Jeffrey Myers · Feb 14, 2026 · Google ReviewsPros & cons
- High Google rating (5.0★ across 295+ reviews)
Self-reported on their website — not independently verified.
- Emergency response: same-day
- Financing available
- Free estimates
Common complaints
Surfaced from negative-leaning customer reviews on Google / Yelp / BBB. Not editorial commentary.
- I called pretty cool and they sent a tech out to check my new system out and found that it didn't have any freon. They then told me the freon was $150 a pound and I needed 4 pounds, so just the cost o…
When to choose them — and when to consider alternatives
- You need same-day or after-hours service
- You need to finance the work
- Reports of pricing complaints would be a deal-breaker for you
- You want a BBB-rated firm specifically
Services
- Mini-Split Systems
- Emergency HVAC Service
Service area
Mesquite, TX home · Split Install Mesquite, TX home
Guarantees & credentials
- Licensed electrician
Sourced from the provider's own website. We surface these as published; we do not independently verify each license or warranty.
Contact & hours
| Monday | 7:00 AM – 8:00 PM |
|---|---|
| Tuesday | 7:00 AM – 8:00 PM |
| Wednesday | 7:00 AM – 8:00 PM |
| Thursday | 7:00 AM – 8:00 PM |
| Friday | 7:00 AM – 8:00 PM |
| Saturday | 7:00 AM – 8:00 PM |
| Sunday | Closed |
Frequently asked questions
What are the pros of Pretty Cool AC Heating And Refrigeration Inc?
When should I choose Pretty Cool AC Heating And Refrigeration Inc?
When should I consider alternatives to Pretty Cool AC Heating And Refrigeration Inc?
What is the Vouched Score for Pretty Cool AC Heating And Refrigeration Inc?
What does mini split install service typically cost when working with a Mesquite, TX provider like Pretty Cool AC Heating And Refrigeration Inc?
What pricing terms does Pretty Cool AC Heating And Refrigeration Inc publish on their website?
Does Pretty Cool AC Heating And Refrigeration Inc do Mini-Split Systems in Mesquite, TX?
Does Pretty Cool AC Heating And Refrigeration Inc do Emergency HVAC Service in Mesquite, TX?
Compare with nearby providers
| Provider | Vouched | Years | BBB | Yelp | Our picks | |
|---|---|---|---|---|---|---|
Pretty Cool AC Heating And Refrigeration Inc (this company) |
79/100 | 5.0★ (295+) | — | — | — | Whole-Home Mini-Split Installation |
| 71/100 | 4.9★ (75+) | 18+ | — | — | — | |
| 69/100 | 4.7★ (100+) | 11+ | A+ | — | — | |
| 81/100 | 4.9★ (180+) | 20+ | — | — | — |
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Profile last updated June 21, 2026.