Total Air Air Conditioning & Heating

"I got a whole new "pancake style" (above ceiling) HVAC system installed that works great! The techs were courteous and professional. They corrected some previous problems above the ceiling so that my HVAC unit will drain better and work more efficiently."

"I hate leaving bad reviews, but when it's severely warranted, it's important to. I was a previous customer of Total Air and used their subscription to maintain my units, after a 2 unnecessarily high quotes for repair, I ended my subscription and moved to another company. After a couple of years, I re-contacted Total Air for a quote on a new AC unit, and again, they came in substantially over the cost of every other …"

"My A/C quit working late on a Sunday night. Monday morning I called and within three hours a technician had come out, assessed the problem, contacted the manufacturer to see if the part was under warranty, ordered the part, had it delivered, installed, and the A/C up and running. Now that's what I call fast service! Marcos explained everything and took time to make sure I understood at each step. Thank you for your …"

"Your Engineer Klajdi was excellent technically and professionally. I found him easy to be around as he was focused, thorough and proactive. He educated me on the status of my Carrier A/C unit and was willing to discuss pros and cons and options. Everyone I encountered within your organization was positive, professional and responsive. Total Air, their technical staff and support staff are excellent people and I high…"

"This was a bad experience. Mostly with the way it was handled. I had them come out to inspect my plenum that they installed and had started to come apart. They quoted me 323 dollars which I thought was a bit high, but then they wanted to add a 99 dollar service fee when I was not told about that. I don't have a problem paying when I'm told ahead of time but not when you are trying to charge me 323 with an additional…"