Metro Plumbing, Heating & Air
Chattanooga, TN AC Repair · #2 of 9 · 37+ yrs
ⓘVouched Score is calculated from publicly available signals: Google rating & review count, Yelp rating, BBB grade, review sentiment, years in business, local search ranking, and provider website content. Not a guarantee of service quality.Embed this score
At a glance
- Google rating
- 4.8★ from 4,395+ reviews
- In business
- 37+ years
- Yelp
- 2.3★ from 45+ reviews
- Services
- 2 AC Repair services
- Service area
- Chattanooga, TN + 1 nearby
Overview
Editorial review
Metro Plumbing lists AC repair and diagnostics, including compressor repair capability.
AC repair and diagnostics across Greater Chattanooga, focused on emergency and compressor work.
Vouched Score breakdown — 82/100
Above the Chattanooga, TN AC Repair average of 79/100. Ranks #2 of 9 listed AC Repair providers in Chattanooga, TN.
Editorial Review
79
44%
Yelp Rating
32
3%
Google Rating
93
16%
Local Search Rank
78
9%
Review Sentiment
78
14%
Years in Business
100
4%
Google Review Volume
98
9%
Composite of public-record signals (BBB, license records), customer review signals (Google, Yelp), and editorial assessment of provider profile. See full methodology →
How Metro Plumbing, Heating & Air compares to the Chattanooga average
| Signal | Metro Plumbing, Heating & Air | Chattanooga avg | Delta |
|---|---|---|---|
| Vouched Score | 82/100 | 79/100 | +3 vs avg |
| Google rating | 4.8★ | 4.8★ | matches city average |
| Review volume | 4,395+ | 1,300+ | +3096 vs avg |
| Years in business | 37+ | 45+ | -8 vs avg |
What customers say
Where they stand on this page:
Lowest Yelp rating on the page (2.3★ vs page best 4.6★)
Pros & cons
Pros
Verified strengths
- High Google rating (4.8★ across 4,395+ reviews)
- Long-established (37+ years in business)
Self-reported on their website — not independently verified.
- Emergency response: 24/7
- Financing available
- Flat-rate, upfront pricing
- Specializes in AC repair
punctualityupfront pricingfast emergency responsetechnical knowledge
Cons
- Lower Yelp rating than Google (2.3★ vs 4.8★)
yelp low ratingcross-platform divergence
When to choose them — and when to consider alternatives
Choose them if
- You need AC compressor replacement
- You need same-day or after-hours service
- You need to finance the work
- You prefer a family-owned operation
- You want a top-rated provider with substantial review history (4.8★, 4,395+ reviews)
Consider alternatives if
- Reports of cross-platform divergence would be a deal-breaker for you
- Reports of yelp low rating would be a deal-breaker for you
- You want a BBB-rated firm specifically
Services
- AC Repair
- Emergency HVAC Service
Service area
Chattanooga, TN home · Repair Chattanooga, TN home
What Metro Plumbing, Heating & Air publishes about pricing
Pricing model
-
Upfront pricing
As published: Upfront pricing"…ated since 1989. Serving Greater Chattanooga with upfront pricing, Master-certified technicians, and 24/7 emergency…" -
No hidden fees
As published: No hidden fees"…across Chattanooga, Tennessee and North Georgia. No hidden fees, no pressure — just honest, expert service from a…"
Guarantees & credentials
- Satisfaction Guaranteed
Sourced from the provider's own website. We surface these as published; we do not independently verify each license or warranty.
Contact & hours
Frequently asked questions
What are the pros of Metro Plumbing, Heating & Air?
Based on public records and customer reviews: High Google rating (4.8★ across 4,395+ reviews); Long-established (37+ years in business); Emergency response: 24/7; Financing available; Flat-rate, upfront pricing; Specializes in AC repair.
What are the cons of Metro Plumbing, Heating & Air?
Concerns flagged from public records and reviews: Lower Yelp rating than Google (2.3★ vs 4.8★).
When should I choose Metro Plumbing, Heating & Air?
Choose them if: You need AC compressor replacement; You need same-day or after-hours service; You need to finance the work; You prefer a family-owned operation; You want a top-rated provider with substantial review history (4.8★, 4,395+ reviews).
When should I consider alternatives to Metro Plumbing, Heating & Air?
Consider alternatives if: Reports of cross-platform divergence would be a deal-breaker for you; Reports of yelp low rating would be a deal-breaker for you; You want a BBB-rated firm specifically.
What is the Vouched Score for Metro Plumbing, Heating & Air?
82/100. Top contributing signals: Years In Business 100/100, Google Review Count 98/100, Google Rating 93/100. The score blends public-record signals (BBB, license records), customer review signals (Google, Yelp), and editorial assessment.
How long has Metro Plumbing, Heating & Air been in business?
Metro Plumbing, Heating & Air has been operating for 37+ years in Chattanooga, TN.
What does AC repair service typically cost when working with a Chattanooga, TN provider like Metro Plumbing, Heating & Air?
AC service call / diagnostic fee typically runs $55–$120, and capacitor replacement runs $65–$325 in Chattanooga, Tennessee. These are area-wide market estimates, not Metro Plumbing, Heating & Air's quotes. For an exact price, request a written estimate from Metro Plumbing, Heating & Air.
What pricing terms does Metro Plumbing, Heating & Air publish on their website?
Metro Plumbing, Heating & Air's website publishes: Upfront pricing. Promotions and plans change — confirm currently-available terms with Metro Plumbing, Heating & Air before acting.
Does Metro Plumbing, Heating & Air do AC Repair in Chattanooga, TN?
Yes. Metro Plumbing, Heating & Air lists AC Repair among its services and serves Chattanooga, TN and Repair Chattanooga, TN.
Does Metro Plumbing, Heating & Air do Emergency HVAC Service in Chattanooga, TN?
Yes. Metro Plumbing, Heating & Air lists Emergency HVAC Service among its services and serves Chattanooga, TN and Repair Chattanooga, TN.
Compare with nearby providers
| Provider | Vouched | Years | BBB | Yelp | Our picks | |
|---|---|---|---|---|---|---|
Metro Plumbing, Heating & Air (this company) |
82/100 | 4.8★ (4,395+) | 37+ | — | 2.3★ | Compressor Replacement |
| 65/100 | 4.6★ (95+) | — | — | 4.2★ | — | |
| 78/100 | 4.7★ (710+) | 82+ | — | 4.2★ | — | |
| 85/100 | 4.9★ (1,280+) | 36+ | — | 4.6★ | Highest Vouched Score |
Listed in
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Profile last updated July 6, 2026.