Metro Plumbing, Heating & Air
Chattanooga, TN Heat Pump Installation · #1 of 5 · 37+ yrs
At a glance
- Google rating
- 4.8★ from 4,400+ reviews
- In business
- 37+ years
- Services
- 2 Heat Pump Installation services
- Service area
- Chattanooga, TN + 1 nearby
Overview
Ducted air-source heat pump installation emphasized for Chattanooga homes, per their site. Metro PHA lists a Master HVAC Technician on staff. Chattanooga's humid summers raise peak cooling demand across local housing stock. Metro PHA advertises flat-rate pricing and financing for larger system installs. The company shows strong local reach with a top Google Maps placement.
Ducted air-source heat pump installation across Greater Chattanooga and nearby North Georgia. Master-certified technicians on staff, and family-owned since 1989 (35+ years). Flat-rate pricing and financing available for high-ticket HVAC projects (advertised). Emergency service is available 24/7 (advertised).
Vouched Score breakdown — 85/100
Above the Chattanooga, TN Heat Pump Installation average of 82/100. Ranks #1 of 5 listed Heat Pump Installation providers in Chattanooga, TN.
Composite of public-record signals (BBB, license records), customer review signals (Google, Yelp), and editorial assessment of provider profile. See full methodology →
How Metro Plumbing, Heating & Air compares to the Chattanooga average
| Signal | Metro Plumbing, Heating & Air | Chattanooga avg | Delta |
|---|---|---|---|
| Vouched Score | 85/100 | 82/100 | +3 vs avg |
| Google rating | 4.8★ | 4.8★ | matches city average |
| Review volume | 4,400+ | 1,895+ | +2503 vs avg |
| Years in business | 37+ | 41+ | -4 vs avg |
What customers say
Pros & cons
- High Google rating (4.8★ across 4,400+ reviews)
- Long-established (37+ years in business)
Self-reported on their website — not independently verified.
- Emergency response: 24/7
- Financing available
- Flat-rate, upfront pricing
When to choose them — and when to consider alternatives
- You need same-day or after-hours service
- You need to finance the work
- You prefer a family-owned operation
- You want a top-rated provider with substantial review history (4.8★, 4,400+ reviews)
- You value a long-tenured local operator (37+ years in business)
- Reports of cross-platform divergence would be a deal-breaker for you
- Reports of yelp low rating would be a deal-breaker for you
- You want a BBB-rated firm specifically
Services
- Heat Pump Service
- Emergency HVAC Service
Service area
Chattanooga, TN home · Pump Install Chattanooga, TN home
What Metro Plumbing, Heating & Air publishes about pricing
Pricing model
-
Upfront pricing
As published: Upfront pricing"…ated since 1989. Serving Greater Chattanooga with upfront pricing, Master-certified technicians, and 24/7 emergency…" -
No hidden fees
As published: No hidden fees"…across Chattanooga, Tennessee and North Georgia. No hidden fees, no pressure — just honest, expert service from a…"
Guarantees & credentials
- Satisfaction Guaranteed
Sourced from the provider's own website. We surface these as published; we do not independently verify each license or warranty.
Contact & hours
Frequently asked questions
What are the pros of Metro Plumbing, Heating & Air?
When should I choose Metro Plumbing, Heating & Air?
When should I consider alternatives to Metro Plumbing, Heating & Air?
What is the Vouched Score for Metro Plumbing, Heating & Air?
How long has Metro Plumbing, Heating & Air been in business?
What does heat pump installation service typically cost when working with a Chattanooga, TN provider like Metro Plumbing, Heating & Air?
What pricing terms does Metro Plumbing, Heating & Air publish on their website?
Does Metro Plumbing, Heating & Air do Heat Pump Service in Chattanooga, TN?
Does Metro Plumbing, Heating & Air do Emergency HVAC Service in Chattanooga, TN?
Compare with nearby providers
| Provider | Vouched | Years | BBB | Yelp | Our picks | |
|---|---|---|---|---|---|---|
Metro Plumbing, Heating & Air (this company) |
85/100 | 4.8★ (4,400+) | 37+ | — | — | — |
| 84/100 | 4.9★ (1,280+) | 36+ | — | — | — | |
| 82/100 | 4.8★ (1,790+) | 26+ | — | — | — | |
| 79/100 | 4.8★ (725+) | 65+ | — | — | — |
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Profile last updated July 7, 2026.