Piedmont Metro Heating & Air
Durham, NC AC Repair · #11 of 12 · 44+ yrs
ⓘVouched Score is calculated from publicly available signals: Google rating & review count, Yelp rating, BBB grade, review sentiment, years in business, local search ranking, and provider website content. Not a guarantee of service quality.Embed this score
⏱ 44+ years in business
Review sentiment: 72/100
At a glance
- Google rating
- 4.5★ from 105+ reviews
- In business
- 44+ years
- Services
- 3 AC Repair services
- Service area
- Durham, NC + 1 nearby
Overview
Editorial review
Piedmont Metro Heating & Air advertises 24/7 emergency response and same-day appointments. Piedmont Metro Heating & Air reports 40+ years serving Durham and the Triangle. Piedmont Metro Heating & Air lists leak detection and flat-rate pricing with free estimates. Reviews note fast response and clean work on service visits.
AC repair and compressor work serving Durham, NC and the surrounding Triangle area. Emergency response: Piedmont Metro advertises 24/7 availability and same-day appointments. Leak detection is listed, and Piedmont Metro advertises flat-rate pricing with free estimates.
Vouched Score breakdown — 65/100
Durham, NC AC Repair average is 75/100. Ranks #11 of 12 listed AC Repair providers in Durham, NC.
Editorial Review
62
46%
Google Rating
83
17%
Local Search Rank
29
9%
Review Sentiment
72
15%
Years in Business
100
4%
Google Review Volume
55
9%
Composite of public-record signals (BBB, license records), customer review signals (Google, Yelp), and editorial assessment of provider profile. See full methodology →
How Piedmont Metro Heating & Air compares to the Durham average
| Signal | Piedmont Metro Heating & Air | Durham avg | Delta |
|---|---|---|---|
| Vouched Score | 65/100 | 75/100 | -10 vs avg |
| Google rating | 4.5★ | 4.8★ | -0.3 vs avg |
| Review volume | 105+ | 1,655+ | -1550 vs avg |
| Years in business | 44+ | 46+ | -2 vs avg |
What customers say
Where they stand on this page:
Lowest rating on this page (4.5★ vs page best 5.0★)
Reviewers praise:
fast responseclean worksame-day repairs
Pros
Verified strengths
- Long-established (44+ years in business)
Self-reported on their website — not independently verified.
- Background-verified team
- Emergency response: 24/7
- Free estimates
- Flat-rate, upfront pricing
When to choose them — and when to consider alternatives
Choose them if
- You need AC refrigerant leak repair
- You need AC compressor replacement
- You need AC capacitor & electrical repair
- You need same-day or after-hours service
- You have a commercial property
Consider alternatives if
- You want a BBB-rated firm specifically
Services
- AC Repair
- Emergency HVAC Service
- Commercial HVAC
Service area
Durham, NC home · Repair Durham, NC home
What Piedmont Metro Heating & Air publishes about pricing
Pricing model
-
Upfront pricing
As published: Upfront pricing"…sted Local Team Why Piedmont Metro Heating & Air? Upfront Pricing No surprises — clear options. Fast Response Quick…" -
Transparent pricing
As published: Transparent pricing"…nt Metro Heating & Air? Professional workmanship, transparent pricing, and help when you need it most. Over 30 Years of…"
Estimates
-
Free estimates
As published: Free estimates"…Email Us Read Reviews Get a Fast & Free Quote Fill out our short form in just 30 seconds and ge…"
Guarantees & credentials
- Licensed
- Licensed Professionals
Sourced from the provider's own website. We surface these as published; we do not independently verify each license or warranty.
Contact & hours
Frequently asked questions
What are the pros of Piedmont Metro Heating & Air?
Based on public records and customer reviews: Long-established (44+ years in business); Background-verified team; Emergency response: 24/7; Free estimates; Flat-rate, upfront pricing.
When should I choose Piedmont Metro Heating & Air?
Choose them if: You need AC refrigerant leak repair; You need AC compressor replacement; You need AC capacitor & electrical repair; You need same-day or after-hours service; You have a commercial property.
When should I consider alternatives to Piedmont Metro Heating & Air?
Consider alternatives if: You want a BBB-rated firm specifically.
What is the Vouched Score for Piedmont Metro Heating & Air?
65/100. Top contributing signals: Years In Business 100/100, Google Rating 83/100+ Review Sentiment 72/100. The score blends public-record signals (BBB, license records), customer review signals (Google, Yelp), and editorial assessment.
How long has Piedmont Metro Heating & Air been in business?
Piedmont Metro Heating & Air has been operating for 44+ years in Durham, NC.
What does AC repair service typically cost when working with a Durham, NC provider like Piedmont Metro Heating & Air?
AC service call / diagnostic fee typically runs $60–$130, and capacitor replacement runs $70–$340 in Durham, North Carolina. These are area-wide market estimates, not Piedmont Metro Heating & Air's quotes. For an exact price, request a written estimate from Piedmont Metro Heating & Air.
What pricing terms does Piedmont Metro Heating & Air publish on their website?
Piedmont Metro Heating & Air's website publishes: Upfront pricing, Free estimates. Promotions and plans change — confirm currently-available terms with Piedmont Metro Heating & Air before acting.
Does Piedmont Metro Heating & Air do AC Repair in Durham, NC?
Yes. Piedmont Metro Heating & Air lists AC Repair among its services and serves Durham, NC and Repair Durham, NC.
Does Piedmont Metro Heating & Air do Emergency HVAC Service in Durham, NC?
Yes. Piedmont Metro Heating & Air lists Emergency HVAC Service among its services and serves Durham, NC and Repair Durham, NC.
Does Piedmont Metro Heating & Air do Commercial HVAC in Durham, NC?
Yes. Piedmont Metro Heating & Air lists Commercial HVAC among its services and serves Durham, NC and Repair Durham, NC.
Compare with nearby providers
| Provider | Vouched | Years | BBB | Yelp | Our picks | |
|---|---|---|---|---|---|---|
Piedmont Metro Heating & Air (this company) |
65/100 | 4.5★ (105+) | 44+ | — | — | — |
| 68/100 | 4.5★ (3,360+) | 50+ | — | 1.8★ | — | |
| 68/100 | 4.8★ (260+) | 10+ | — | 2.7★ | — | |
| 83/100 | 4.9★ (4,465+) | — | — | 3.3★ | Best for Refrigerant Leak Repair Best for Capacitor & Electrical Repair |
Listed in
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Profile last updated July 2, 2026.