Piedmont Metro Heating & Air
Durham, NC Emergency AC Repair · #8 of 10 · 44+ yrs
At a glance
- Google rating
- 4.5★ from 105+ reviews
- In business
- 44+ years
- Services
- 2 Emergency AC Repair services
- Service area
- Durham, NC + 1 nearby
Overview
Piedmont Metro advertises same-day response plus 24/7 emergency AC availability. The website lists flat-rate pricing and free estimates. Piedmont Metro notes background-checked technicians and licensed crews since 1982. Durham's humid summers increase emergency AC demand during heat waves. Online reviews report fast scheduling and tidy, respectful job sites.
Emergency AC repair serving Durham, Raleigh, and Chapel Hill. 24/7 emergency response and same-day service are advertised on the website. Flat-rate pricing and free estimates are listed on service pages. Founded 1982, the company reports 40+ years serving the area.
Vouched Score breakdown — 69/100
Durham, NC Emergency AC Repair average is 76/100. Ranks #8 of 10 listed Emergency AC Repair providers in Durham, NC.
Composite of public-record signals (BBB, license records), customer review signals (Google, Yelp), and editorial assessment of provider profile. See full methodology →
How Piedmont Metro Heating & Air compares to the Durham average
| Signal | Piedmont Metro Heating & Air | Durham avg | Delta |
|---|---|---|---|
| Vouched Score | 69/100 | 76/100 | -6 vs avg |
| Google rating | 4.5★ | 4.8★ | -0.3 vs avg |
| Review volume | 105+ | 1,765+ | -1660 vs avg |
| Years in business | 44+ | 44+ | matches city average |
What customers say
Pros
- Long-established (44+ years in business)
Self-reported on their website — not independently verified.
- Background-verified team
- Emergency response: 24/7
- Free estimates
- Flat-rate, upfront pricing
When to choose them — and when to consider alternatives
- You need same-day AC repair
- You need after-hours AC repair
- You need commercial emergency AC repair
- You need same-day or after-hours service
- You have a commercial property
- You want a BBB-rated firm specifically
Services
- Emergency HVAC Service
- Commercial HVAC
Service area
Durham, NC home · Ac Repair Durham, NC home
What Piedmont Metro Heating & Air publishes about pricing
Pricing model
-
Upfront pricing
As published: Upfront pricing"…sted Local Team Why Piedmont Metro Heating & Air? Upfront Pricing No surprises — clear options. Fast Response Quick…" -
Transparent pricing
As published: Transparent pricing"…nt Metro Heating & Air? Professional workmanship, transparent pricing, and help when you need it most. Over 30 Years of…"
Estimates
-
Free estimates
As published: Free estimates"…Email Us Read Reviews Get a Fast & Free Quote Fill out our short form in just 30 seconds and ge…"
Guarantees & credentials
- Licensed
- Licensed Professionals
Sourced from the provider's own website. We surface these as published; we do not independently verify each license or warranty.
Contact & hours
Frequently asked questions
What are the pros of Piedmont Metro Heating & Air?
When should I choose Piedmont Metro Heating & Air?
When should I consider alternatives to Piedmont Metro Heating & Air?
What is the Vouched Score for Piedmont Metro Heating & Air?
How long has Piedmont Metro Heating & Air been in business?
What does emergency AC repair service typically cost when working with a Durham, NC provider like Piedmont Metro Heating & Air?
What pricing terms does Piedmont Metro Heating & Air publish on their website?
Does Piedmont Metro Heating & Air do Emergency HVAC Service in Durham, NC?
Does Piedmont Metro Heating & Air do Commercial HVAC in Durham, NC?
Compare with nearby providers
| Provider | Vouched | Years | BBB | Yelp | Our picks | |
|---|---|---|---|---|---|---|
Piedmont Metro Heating & Air (this company) |
69/100 | 4.5★ (105+) | 44+ | — | — | — |
| 75/100 | 4.5★ (3,365+) | 50+ | — | 1.8★ | Best for Weekend & Holiday Service | |
| 66/100 | 4.8★ (260+) | — | — | 2.7★ | Best for No-Cooling Emergencies | |
| 88/100 | 4.9★ (4,465+) | — | — | 3.3★ | — |
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Profile last updated July 2, 2026.