ARS / Rescue Rooter
Durham, NC Emergency AC Repair · #5 of 10 · 50+ yrs
At a glance
- Google rating
- 4.5★ from 3,365+ reviews
- In business
- 50+ years
- Yelp
- 1.8★ from 145+ reviews
- Services
- 2 Emergency AC Repair services
- Service area
- Durham, NC + 1 nearby
Overview
ARS / Rescue Rooter states 24/7 emergency AC response for Durham-area customers. ARS / Rescue Rooter lists same-day and weekend repair availability. ARS / Rescue Rooter notes service since 1975, about 50+ years experience. ARS / Rescue Rooter lists employee background checks and drug tests for technicians. ARS / Rescue Rooter advertises financing options for larger repairs or replacements. Durham summers drive high call volume for after-hours AC repair and the company notes local seven-day coverage.
Emergency AC repair serving Durham and surrounding counties. ARS / Rescue Rooter states 24/7 emergency response availability. ARS / Rescue Rooter notes same-day service and weekend repairs. ARS / Rescue Rooter lists employee background checks and financing options.
Vouched Score breakdown — 75/100
Durham, NC Emergency AC Repair average is 76/100. Ranks #5 of 10 listed Emergency AC Repair providers in Durham, NC.
Composite of public-record signals (BBB, license records), customer review signals (Google, Yelp), and editorial assessment of provider profile. See full methodology →
How ARS / Rescue Rooter compares to the Durham average
| Signal | ARS / Rescue Rooter | Durham avg | Delta |
|---|---|---|---|
| Vouched Score | 75/100 | 76/100 | -0 vs avg |
| Google rating | 4.5★ | 4.8★ | -0.3 vs avg |
| Review volume | 3,365+ | 1,765+ | +1598 vs avg |
| Years in business | 50+ | 44+ | +6 vs avg |
What customers say
Pros & cons
- Long-established (50+ years in business)
Self-reported on their website — not independently verified.
- Background-verified team
- Emergency response: 24/7
- Financing available
- Lower Yelp rating than Google (1.8★ vs 4.5★)
- Mixed customer sentiment (score 50/100)
When to choose them — and when to consider alternatives
- You need same-day AC repair
- You need after-hours AC repair
- You need commercial emergency AC repair
- You need same-day or after-hours service
- You need to finance the work
- Reports of low yelp rating would be a deal-breaker for you
- Reports of rating divergence would be a deal-breaker for you
- You want a BBB-rated firm specifically
Services
- Emergency HVAC Service
- Commercial HVAC
Service area
Durham, NC home · Ac Repair Durham, NC home
Contact & hours
Frequently asked questions
What are the pros of ARS / Rescue Rooter?
What are the cons of ARS / Rescue Rooter?
When should I choose ARS / Rescue Rooter?
When should I consider alternatives to ARS / Rescue Rooter?
What is the Vouched Score for ARS / Rescue Rooter?
How long has ARS / Rescue Rooter been in business?
What does emergency AC repair service typically cost when working with a Durham, NC provider like ARS / Rescue Rooter?
What pricing terms does ARS / Rescue Rooter publish on their website?
Does ARS / Rescue Rooter do Emergency HVAC Service in Durham, NC?
Does ARS / Rescue Rooter do Commercial HVAC in Durham, NC?
Compare with nearby providers
| Provider | Vouched | Years | BBB | Yelp | Our picks | |
|---|---|---|---|---|---|---|
ARS / Rescue Rooter (this company) |
75/100 | 4.5★ (3,365+) | 50+ | — | 1.8★ | Weekend & Holiday Service |
| 69/100 | 4.5★ (105+) | 44+ | — | — | — | |
| 75/100 | 4.9★ (5,480+) | 21+ | — | 2.4★ | — | |
| 62/100 | 4.8★ (65+) | — | — | 3.6★ | — |
Listed in
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Profile last updated July 2, 2026.