ARS / Rescue Rooter

Durham, NC HVAC · #10 of 12 · 50+ yrs

4.5 · 3,360+ Google reviews · 📍 5200 Old Chapel Hill Rd, Durham, NC 27707, USA
VOUCHEDSCOREGOOD70/100Vouched Score is calculated from publicly available signals: Google rating & review count, Yelp rating, BBB grade, review sentiment, years in business, local search ranking, and provider website content. Not a guarantee of service quality.Embed this score
⏱ 50+ years in business Yelp 1.8★ (145+) Review sentiment: 50/100

At a glance

Google rating
4.5★ from 3,360+ reviews
In business
50+ years
Yelp
1.8★ from 145+ reviews
Services
6 HVAC services
Service area
Durham, NC

Overview

Editorial review

ARS / Rescue Rooter emphasizes air conditioning repair and full-system replacements. The company lists 50+ years operating in the region. ARS notes employee background checks and drug tests for technicians. Durham's hot, humid summers make dependable AC service essential in this market. ARS states corporate financing options and weekend coverage are available.

Full-service HVAC company serving Durham and nearby counties, focused on AC repair and replacements. Company lists 50+ years serving homes in the region. Emergency Response: 24/7 (per their site). ARS states technicians complete background checks and drug testing.

Vouched Score breakdown — 70/100

Durham, NC HVAC average is 77/100. Ranks #10 of 12 listed HVAC providers in Durham, NC.

Editorial Review 66 44%
Yelp Rating 20 3%
Google Rating 83 16%
Local Search Rank 79 9%
Review Sentiment 50 14%
Years in Business 100 4%
Google Review Volume 95 9%

Composite of public-record signals (BBB, license records), customer review signals (Google, Yelp), and editorial assessment of provider profile. See full methodology →

How ARS / Rescue Rooter compares to the Durham average

Across 12 vetted hvac providers in Durham, NC.

SignalARS / Rescue RooterDurham avgDelta
Vouched Score 70/100 77/100 -7 vs avg
Google rating 4.5★ 4.8★ -0.3 vs avg
Review volume 3,360+ 1,660+ +1704 vs avg
Years in business 50+ 44+ +6 vs avg

What customers say

Where they stand on this page: Lowest Yelp rating on the page (1.8★ vs page best 4.6★)

Pros & cons

Pros Verified strengths
  • Long-established (50+ years in business)
What this provider advertises

Self-reported on their website — not independently verified.

  • Background-verified team
  • Emergency response: 24/7
  • Financing available
Cons
  • Lower Yelp rating than Google (1.8★ vs 4.5★)
  • Mixed customer sentiment (score 50/100)
What reviewers flag
low Yelp ratingrating divergence

When to choose them — and when to consider alternatives

Choose them if
  • You need to finance the work
  • You value a long-tenured local operator (50+ years in business)
Consider alternatives if
  • Reports of low Yelp rating would be a deal-breaker for you
  • Reports of rating divergence would be a deal-breaker for you
  • You want a BBB-rated firm specifically

Services

Service area

Durham, NC home

Office: 5200 Old Chapel Hill Rd, Durham, NC 27707, USA

Neighborhood: 5200 Old Chapel Hill Rd, Durham, NC 27707, USA

Contact & hours

📍
🕒
Open 7 days a week

Frequently asked questions

What are the pros of ARS / Rescue Rooter?
Based on public records and customer reviews: Long-established (50+ years in business); Background-verified team; Emergency response: 24/7; Financing available.
What are the cons of ARS / Rescue Rooter?
Concerns flagged from public records and reviews: Lower Yelp rating than Google (1.8★ vs 4.5★); Mixed customer sentiment (score 50/100).
When should I choose ARS / Rescue Rooter?
Choose them if: You need to finance the work; You value a long-tenured local operator (50+ years in business).
When should I consider alternatives to ARS / Rescue Rooter?
Consider alternatives if: Reports of low Yelp rating would be a deal-breaker for you; Reports of rating divergence would be a deal-breaker for you; You want a BBB-rated firm specifically.
What is the Vouched Score for ARS / Rescue Rooter?
70/100. Top contributing signals: Years In Business 100/100, Google Review Count 95/100, Yelp Review Count 94/100. The score blends public-record signals (BBB, license records), customer review signals (Google, Yelp), and editorial assessment.
How long has ARS / Rescue Rooter been in business?
ARS / Rescue Rooter has been operating for 50+ years in Durham, NC.
What does HVAC service typically cost when working with a Durham, NC provider like ARS / Rescue Rooter?
AC repair typically runs $130–$555, and full AC system replacement runs $4,700–$11,100 in Durham, North Carolina. These are area-wide market estimates, not ARS / Rescue Rooter's quotes. For an exact price, request a written estimate from ARS / Rescue Rooter.
What pricing terms does ARS / Rescue Rooter publish on their website?
ARS / Rescue Rooter's website publishes: $50 Off Any Service Repair. Promotions and plans change — confirm currently-available terms with ARS / Rescue Rooter before acting.
Does ARS / Rescue Rooter do AC Repair in Durham, NC?
Yes. ARS / Rescue Rooter lists AC Repair among its services and serves Durham, NC.
Does ARS / Rescue Rooter do AC Replacement in Durham, NC?
Yes. ARS / Rescue Rooter lists AC Replacement among its services and serves Durham, NC.

Compare with nearby providers

Provider Vouched Google Years BBB Yelp Our picks
ARS / Rescue Rooter (this company)
70/100 4.5★ (3,360+) 50+ 1.8★ Rebates & Tax Credits
85/100 4.9★ (775+) 53+ Best for Free Estimates
71/100 4.9★ (160+) 25+ 4.3★
81/100 4.9★ (5,475+) 21+ 2.4★

Listed in

Show the Vouched Score on your website Free for ARS / Rescue Rooter — copy & paste
VOUCHEDSCOREGOOD70/100Vouched Score is calculated from publicly available signals: Google rating & review count, Yelp rating, BBB grade, review sentiment, years in business, local search ranking, and provider website content. Not a guarantee of service quality.

Display this 70/100 Vouched Score as a trust badge on your site. Visitors who click through arrive on this page — turning credibility into traffic for you.

Works on WordPress, Squarespace, Wix, plain HTML — anywhere you can paste HTML. Updates automatically as your score changes.

Explore more

Profile last updated July 1, 2026.