Service Experts Knoxville
Knoxville, TN AC Repair · #7 of 11 · 49+ yrs
ⓘVouched Score is calculated from publicly available signals: Google rating & review count, Yelp rating, BBB grade, review sentiment, years in business, local search ranking, and provider website content. Not a guarantee of service quality.Embed this score
At a glance
- Google rating
- 4.9★ from 2,310+ reviews
- In business
- 49+ years
- Yelp
- 2.3★ from 20+ reviews
- Services
- 3 AC Repair services
- Service area
- Knoxville, TN + 1 nearby
Overview
Editorial review
AC repair and commercial rooftop work listed, with routine compressor and coil services. Service Experts Knoxville says ACE-certified technicians service local systems. The company lists membership plans and seasonal maintenance options. Knoxville summers bring high humidity and heavy cooling demand to the local service load.
AC repair and emergency cooling services for homeowners and light commercial sites in Knoxville. ACE-certified technicians stated on the site. Founded 1977, 45+ years serving Knoxville and surrounding communities.
Vouched Score breakdown — 79/100
Knoxville, TN AC Repair average is 80/100. Ranks #7 of 11 listed AC Repair providers in Knoxville, TN.
Editorial Review
78
44%
Yelp Rating
32
3%
Google Rating
97
16%
Local Search Rank
56
9%
Review Sentiment
70
14%
Years in Business
100
4%
Google Review Volume
91
9%
Composite of public-record signals (BBB, license records), customer review signals (Google, Yelp), and editorial assessment of provider profile. See full methodology →
How Service Experts Knoxville compares to the Knoxville average
| Signal | Service Experts Knoxville | Knoxville avg | Delta |
|---|---|---|---|
| Vouched Score | 79/100 | 80/100 | -1 vs avg |
| Google rating | 4.9★ | 4.8★ | +0.1 vs avg |
| Review volume | 2,310+ | 1,790+ | +520 vs avg |
| Years in business | 49+ | 34+ | +15 vs avg |
What customers say
Where they stand on this page:
Lowest Yelp rating on the page (2.3★ vs page best 4.1★)
Pros & cons
Pros
Verified strengths
- High Google rating (4.9★ across 2,310+ reviews)
- Long-established (49+ years in business)
Self-reported on their website — not independently verified.
- Emergency response: 24/7
- Financing available
- Specializes in AC repair
emergency responsemembership plansmaintenance tune-upscertified technicians
Cons
- Lower Yelp rating than Google (2.3★ vs 4.9★)
yelp ratingrating divergence
When to choose them — and when to consider alternatives
Choose them if
- You need AC tune-up & maintenance
- You need commercial AC repair
- You need same-day or after-hours service
- You need to finance the work
- You have a commercial property
Consider alternatives if
- Reports of rating divergence would be a deal-breaker for you
- Reports of yelp rating would be a deal-breaker for you
- You want a BBB-rated firm specifically
Services
- AC Repair
- Emergency HVAC Service
- Commercial HVAC
Service area
Knoxville, TN home · Repair Knoxville, TN home
What Service Experts Knoxville publishes about pricing
Promotions
-
$500 off new HVAC system when bundled with water and
As published: $500 off new HVAC system when bundled with water and"…call for more details. Text Email Download Up to $500 off new HVAC system when bundled with water and air quality upgrades When you lease or purchase a…"
Maintenance plans
-
Advantage Program
As published: Advantage Program"…d preparation for the unexpected. Service Experts Advantage Program™ : Enjoy access to brand-new equipment without a…" -
Advantage Plan
As published: Advantage Plan"…Experts R&M Climate Control, BOTH on the 10-year Advantage Plan. He is very kind and professional and very knowle…"
Pricing model
-
Upfront pricing
As published: Upfront pricing"…s available when you need them most. Transparent, Upfront Pricing No surprises, no hidden fees. We provide clear, u…" -
No hidden fees
As published: No hidden fees"…most. Transparent, Upfront Pricing No surprises, no hidden fees. We provide clear, upfront quotes before any work…"
Guarantees & credentials
- Licensed
Sourced from the provider's own website. We surface these as published; we do not independently verify each license or warranty.
Contact & hours
Frequently asked questions
What are the pros of Service Experts Knoxville?
Based on public records and customer reviews: High Google rating (4.9★ across 2,310+ reviews); Long-established (49+ years in business); Emergency response: 24/7; Financing available; Specializes in AC repair.
What are the cons of Service Experts Knoxville?
Concerns flagged from public records and reviews: Lower Yelp rating than Google (2.3★ vs 4.9★).
When should I choose Service Experts Knoxville?
Choose them if: You need AC tune-up & maintenance; You need commercial AC repair; You need same-day or after-hours service; You need to finance the work; You have a commercial property.
When should I consider alternatives to Service Experts Knoxville?
Consider alternatives if: Reports of rating divergence would be a deal-breaker for you; Reports of yelp rating would be a deal-breaker for you; You want a BBB-rated firm specifically.
What is the Vouched Score for Service Experts Knoxville?
79/100. Top contributing signals: Years In Business 100/100, Google Rating 97/100, Google Review Count 91/100. The score blends public-record signals (BBB, license records), customer review signals (Google, Yelp), and editorial assessment.
How long has Service Experts Knoxville been in business?
Service Experts Knoxville has been operating for 49+ years in Knoxville, TN.
What does AC repair service typically cost when working with a Knoxville, TN provider like Service Experts Knoxville?
AC service call / diagnostic fee typically runs $60–$125, and capacitor replacement runs $65–$330 in Knoxville, Tennessee. These are area-wide market estimates, not Service Experts Knoxville's quotes. For an exact price, request a written estimate from Service Experts Knoxville.
What pricing terms does Service Experts Knoxville publish on their website?
Service Experts Knoxville's website publishes: $500 off new HVAC system when bundled with water and, Advantage Program, Upfront pricing. Promotions and plans change — confirm currently-available terms with Service Experts Knoxville before acting.
Does Service Experts Knoxville do AC Repair in Knoxville, TN?
Yes. Service Experts Knoxville lists AC Repair among its services and serves Knoxville, TN and Repair Knoxville, TN.
Does Service Experts Knoxville do Emergency HVAC Service in Knoxville, TN?
Yes. Service Experts Knoxville lists Emergency HVAC Service among its services and serves Knoxville, TN and Repair Knoxville, TN.
Compare with nearby providers
| Provider | Vouched | Years | BBB | Yelp | Our picks | |
|---|---|---|---|---|---|---|
Service Experts Knoxville (this company) |
79/100 | 4.9★ (2,310+) | 49+ | — | 2.3★ | — |
| 77/100 | 4.9★ (650+) | 20+ | — | 3.5★ | — | |
| 78/100 | 4.8★ (570+) | 34+ | — | 3.6★ | Best Manufacturer-Authorized Repair | |
| 82/100 | 4.8★ (1,465+) | 42+ | — | — | Best for Refrigerant Leak Repair |
Listed in
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Profile last updated July 6, 2026.