Service Experts Knoxville
Knoxville, TN Heat Pump Installation · #5 of 8 · 49+ yrs
ⓘVouched Score is calculated from publicly available signals: Google rating & review count, Yelp rating, BBB grade, review sentiment, years in business, local search ranking, and provider website content. Not a guarantee of service quality.Embed this score
⏱ 49+ years in business
Review sentiment: 95/100
At a glance
- Google rating
- 4.9★ from 2,310+ reviews
- In business
- 49+ years
- Services
- 2 Heat Pump Installation services
- Service area
- Knoxville, TN + 1 nearby
Overview
Editorial review
Service Experts Knoxville lists ducted air-source heat pump installation as a specialization. The company reports ACE-certified technicians on staff. Knoxville's hot, humid summers increase demand for reliable heat pump performance. Service Experts Knoxville advertises financing and membership plans for high-ticket equipment. The location notes emergency response available every day.
Ducted air-source heat pump installation focused on Knoxville households and nearby suburbs. ACE-certified technicians are noted on the company website. Financing is available (advertised) for new system purchases. Emergency response is listed as available 24/7 (advertised).
Vouched Score breakdown — 80/100
Knoxville, TN Heat Pump Installation average is 81/100. Ranks #5 of 8 listed Heat Pump Installation providers in Knoxville, TN.
Editorial Review
74
46%
Google Rating
97
17%
Local Search Rank
33
9%
Review Sentiment
95
15%
Years in Business
100
4%
Google Review Volume
91
9%
Composite of public-record signals (BBB, license records), customer review signals (Google, Yelp), and editorial assessment of provider profile. See full methodology →
How Service Experts Knoxville compares to the Knoxville average
| Signal | Service Experts Knoxville | Knoxville avg | Delta |
|---|---|---|---|
| Vouched Score | 80/100 | 81/100 | -1 vs avg |
| Google rating | 4.9★ | 4.8★ | +0.1 vs avg |
| Review volume | 2,310+ | 2,870+ | -561 vs avg |
| Years in business | 49+ | 33+ | +16 vs avg |
What customers say
Pros & cons
Pros
Verified strengths
- High Google rating (4.9★ across 2,310+ reviews)
- Long-established (49+ years in business)
Self-reported on their website — not independently verified.
- Emergency response: 24/7
- Financing available
punctualitytransparent pricingfast emergency response
Cons
What reviewers flag
yelp low ratingrating divergence
When to choose them — and when to consider alternatives
Choose them if
- You need same-day or after-hours service
- You need to finance the work
- You want a top-rated provider with substantial review history (4.9★, 2,310+ reviews)
- You value a long-tenured local operator (49+ years in business)
Consider alternatives if
- Reports of rating divergence would be a deal-breaker for you
- Reports of yelp low rating would be a deal-breaker for you
- You want a BBB-rated firm specifically
Services
- Heat Pump Service
- Emergency HVAC Service
Service area
Knoxville, TN home · Pump Install Knoxville, TN home
What Service Experts Knoxville publishes about pricing
Promotions
-
$500 off new HVAC system when bundled with water and
As published: $500 off new HVAC system when bundled with water and"…call for more details. Text Email Download Up to $500 off new HVAC system when bundled with water and air quality upgrades When you lease or purchase a…"
Maintenance plans
-
Advantage Program
As published: Advantage Program"…d preparation for the unexpected. Service Experts Advantage Program™ : Enjoy access to brand-new equipment without a…" -
Advantage Plan
As published: Advantage Plan"…Experts R&M Climate Control, BOTH on the 10-year Advantage Plan. He is very kind and professional and very knowle…"
Pricing model
-
Upfront pricing
As published: Upfront pricing"…s available when you need them most. Transparent, Upfront Pricing No surprises, no hidden fees. We provide clear, u…" -
No hidden fees
As published: No hidden fees"…most. Transparent, Upfront Pricing No surprises, no hidden fees. We provide clear, upfront quotes before any work…"
Guarantees & credentials
- Licensed
Sourced from the provider's own website. We surface these as published; we do not independently verify each license or warranty.
Contact & hours
Frequently asked questions
What are the pros of Service Experts Knoxville?
Based on public records and customer reviews: High Google rating (4.9★ across 2,310+ reviews); Long-established (49+ years in business); Emergency response: 24/7; Financing available.
When should I choose Service Experts Knoxville?
Choose them if: You need same-day or after-hours service; You need to finance the work; You want a top-rated provider with substantial review history (4.9★, 2,310+ reviews); You value a long-tenured local operator (49+ years in business).
When should I consider alternatives to Service Experts Knoxville?
Consider alternatives if: Reports of rating divergence would be a deal-breaker for you; Reports of yelp low rating would be a deal-breaker for you; You want a BBB-rated firm specifically.
What is the Vouched Score for Service Experts Knoxville?
80/100. Top contributing signals: Years In Business 100/100, Google Rating 97/100+ Review Sentiment 95/100. The score blends public-record signals (BBB, license records), customer review signals (Google, Yelp), and editorial assessment.
How long has Service Experts Knoxville been in business?
Service Experts Knoxville has been operating for 49+ years in Knoxville, TN.
What does heat pump installation service typically cost when working with a Knoxville, TN provider like Service Experts Knoxville?
Ducted air-source heat pump + air handler, full system typically runs $6,600–$13,200, and geothermal system — premium alternative runs $12,400–$28,900 in Knoxville, Tennessee. These are area-wide market estimates, not Service Experts Knoxville's quotes. For an exact price, request a written estimate from Service Experts Knoxville.
What pricing terms does Service Experts Knoxville publish on their website?
Service Experts Knoxville's website publishes: $500 off new HVAC system when bundled with water and, Advantage Program, Upfront pricing. Promotions and plans change — confirm currently-available terms with Service Experts Knoxville before acting.
Does Service Experts Knoxville do Heat Pump Service in Knoxville, TN?
Yes. Service Experts Knoxville lists Heat Pump Service among its services and serves Knoxville, TN and Pump Install Knoxville, TN.
Does Service Experts Knoxville do Emergency HVAC Service in Knoxville, TN?
Yes. Service Experts Knoxville lists Emergency HVAC Service among its services and serves Knoxville, TN and Pump Install Knoxville, TN.
Compare with nearby providers
| Provider | Vouched | Years | BBB | Yelp | Our picks | |
|---|---|---|---|---|---|---|
Service Experts Knoxville (this company) |
80/100 | 4.9★ (2,310+) | 49+ | — | — | — |
| 80/100 | 4.8★ (570+) | 34+ | — | — | — | |
| 81/100 | 4.8★ (1,465+) | 42+ | — | — | — | |
| 79/100 | 4.8★ (1,170+) | 10+ | — | — | — |
Listed in
Explore more
Profile last updated July 7, 2026.