Service Experts Knoxville
Knoxville, TN HVAC · #7 of 10 · 49+ yrs
ⓘVouched Score is calculated from publicly available signals: Google rating & review count, Yelp rating, BBB grade, review sentiment, years in business, local search ranking, and provider website content. Not a guarantee of service quality.Embed this score
At a glance
- Google rating
- 4.9★ from 2,310+ reviews
- In business
- 49+ years
- Yelp
- 2.3★ from 20+ reviews
- Services
- 7 HVAC services
- Service area
- Knoxville, TN
Overview
Editorial review
Service Experts Knoxville advertises deep experience in AC repair and rapid cooling restorations. The company notes ACE-certified technicians and licensed, insured crews. Service Experts Knoxville traces roots back over 45+ years in the Knoxville area. Knoxville's humid summers drive frequent cooling demand and higher seasonal service needs.
Full HVAC and plumbing services across Knoxville, including emergency HVAC and system replacements. ACE-certified technicians and licensed crews, per their site. Emergency Response: 24/7 (advertised) and Financing Available (advertised) for larger projects.
Vouched Score breakdown — 79/100
Knoxville, TN HVAC average is 81/100. Ranks #7 of 10 listed HVAC providers in Knoxville, TN.
Editorial Review
79
44%
Yelp Rating
32
3%
Google Rating
97
16%
Local Search Rank
58
9%
Review Sentiment
70
14%
Years in Business
100
4%
Google Review Volume
91
9%
Composite of public-record signals (BBB, license records), customer review signals (Google, Yelp), and editorial assessment of provider profile. See full methodology →
How Service Experts Knoxville compares to the Knoxville average
| Signal | Service Experts Knoxville | Knoxville avg | Delta |
|---|---|---|---|
| Vouched Score | 79/100 | 80/100 | -2 vs avg |
| Google rating | 4.9★ | 4.8★ | +0.1 vs avg |
| Review volume | 2,310+ | 1,915+ | +395 vs avg |
| Years in business | 49+ | 33+ | +16 vs avg |
What customers say
Where they stand on this page:
Lowest Yelp rating on the page (2.3★ vs page best 4.1★)
Pros & cons
Pros
Verified strengths
- High Google rating (4.9★ across 2,310+ reviews)
- Long-established (49+ years in business)
Self-reported on their website — not independently verified.
- Emergency response: 24/7
- Financing available
- Maintenance plans available
- Indoor air quality services
- Specializes in AC repair
fast response timespriority servicemembership planslicensed technicians
Cons
- Lower Yelp rating than Google (2.3★ vs 4.9★)
yelp ratingcross-platform divergence
When to choose them — and when to consider alternatives
Choose them if
- You need indoor air quality work
- You need to finance the work
- You want a top-rated provider with substantial review history (4.9★, 2,310+ reviews)
Consider alternatives if
- Reports of cross-platform divergence would be a deal-breaker for you
- Reports of yelp rating would be a deal-breaker for you
- You want a BBB-rated firm specifically
Services
- AC Repair — Diagnostics and repair of central air conditioning systems — refrigerant leaks, capacitor and contactor failures, condenser fan motors, and thermostat issues.
- AC Replacement — Removal and replacement of an aging or failed central A/C — typically condenser, evaporator coil, and refrigerant lines.
- Heat Pump Service
- Indoor Air Quality — Indoor air-quality work: high-MERV filtration, UV systems, humidifiers/dehumidifiers, and duct sanitization.
- Duct Work — Ductwork inspection, sealing, and replacement — addresses leakage, undersized runs, and uneven room temperatures.
- HVAC Installation — Full HVAC system installation including indoor and outdoor equipment, ductwork tie-in, and refrigerant work.
- Emergency HVAC Service — After-hours emergency response for no-cool and no-heat calls.
Service area
Knoxville, TN home
What Service Experts Knoxville publishes about pricing
Promotions
-
$500 off new HVAC system when bundled with water and
As published: $500 off new HVAC system when bundled with water and"…call for more details. Text Email Download Up to $500 off new HVAC system when bundled with water and air quality upgrades When you lease or purchase a…"
Maintenance plans
-
Advantage Program
As published: Advantage Program"…d preparation for the unexpected. Service Experts Advantage Program™ : Enjoy access to brand-new equipment without a…" -
Advantage Plan
As published: Advantage Plan"…Experts R&M Climate Control, BOTH on the 10-year Advantage Plan. He is very kind and professional and very knowle…"
Pricing model
-
Upfront pricing
As published: Upfront pricing"…s available when you need them most. Transparent, Upfront Pricing No surprises, no hidden fees. We provide clear, u…" -
No hidden fees
As published: No hidden fees"…most. Transparent, Upfront Pricing No surprises, no hidden fees. We provide clear, upfront quotes before any work…"
Guarantees & credentials
- Licensed
Sourced from the provider's own website. We surface these as published; we do not independently verify each license or warranty.
Contact & hours
Frequently asked questions
What are the pros of Service Experts Knoxville?
Based on public records and customer reviews: High Google rating (4.9★ across 2,310+ reviews); Long-established (49+ years in business); Emergency response: 24/7; Financing available; Maintenance plans available; Indoor air quality services; Specializes in AC repair.
What are the cons of Service Experts Knoxville?
Concerns flagged from public records and reviews: Lower Yelp rating than Google (2.3★ vs 4.9★).
When should I choose Service Experts Knoxville?
Choose them if: You need indoor air quality work; You need to finance the work; You want a top-rated provider with substantial review history (4.9★, 2,310+ reviews).
When should I consider alternatives to Service Experts Knoxville?
Consider alternatives if: Reports of cross-platform divergence would be a deal-breaker for you; Reports of yelp rating would be a deal-breaker for you; You want a BBB-rated firm specifically.
What is the Vouched Score for Service Experts Knoxville?
79/100. Top contributing signals: Years In Business 100/100, Google Rating 97/100, Google Review Count 91/100. The score blends public-record signals (BBB, license records), customer review signals (Google, Yelp), and editorial assessment.
How long has Service Experts Knoxville been in business?
Service Experts Knoxville has been operating for 49+ years in Knoxville, TN.
What does HVAC service typically cost when working with a Knoxville, TN provider like Service Experts Knoxville?
AC repair typically runs $125–$535, and full AC system replacement runs $4,550–$10,750 in Knoxville, Tennessee. These are area-wide market estimates, not Service Experts Knoxville's quotes. For an exact price, request a written estimate from Service Experts Knoxville.
What pricing terms does Service Experts Knoxville publish on their website?
Service Experts Knoxville's website publishes: $500 off new HVAC system when bundled with water and, Advantage Program, Upfront pricing. Promotions and plans change — confirm currently-available terms with Service Experts Knoxville before acting.
Does Service Experts Knoxville do AC Repair in Knoxville, TN?
Yes. Service Experts Knoxville lists AC Repair among its services and serves Knoxville, TN.
Does Service Experts Knoxville do AC Replacement in Knoxville, TN?
Yes. Service Experts Knoxville lists AC Replacement among its services and serves Knoxville, TN.
Compare with nearby providers
| Provider | Vouched | Years | BBB | Yelp | Our picks | |
|---|---|---|---|---|---|---|
Service Experts Knoxville (this company) |
79/100 | 4.9★ (2,310+) | 49+ | — | 2.3★ | — |
| 73/100 | 4.9★ (940+) | — | — | 2.5★ | — | |
| 81/100 | 4.8★ (570+) | 34+ | — | 3.6★ | — | |
| 83/100 | 4.8★ (1,465+) | 42+ | — | — | — |
Listed in
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Profile last updated July 5, 2026.