John H Coleman Co
Knoxville, TN HVAC · #9 of 10
ⓘVouched Score is calculated from publicly available signals: Google rating & review count, Yelp rating, BBB grade, review sentiment, years in business, local search ranking, and provider website content. Not a guarantee of service quality.Embed this score
Yelp 2.5★ (10+)
Review sentiment: 60/100
At a glance
- Google rating
- 4.9★ from 940+ reviews
- Yelp
- 2.5★ from 10 reviews
- Services
- 6 HVAC services
- Service area
- Knoxville, TN
Overview
Editorial review
John H Coleman Co. lists heavy AC repair and replacement work in Knoxville. The company notes dealership ties with Lennox and stocks Mitsubishi equipment. Coleman advertises 24/7 emergency response for urgent no-heat or no-cool calls. Knoxville summers bring high humidity, so the team emphasizes air-quality and dehumidifier installs. Multiple online reviews reference the ColemanCare maintenance plans and same-day service stories.
Full-service HVAC contractor serving Knoxville, focused on AC repair, replacement, and heat pumps. Manufacturer Dealer: Dealer for Lennox appears on site content. Equipment: site lists Mitsubishi brand for ductless and heat-pump work. Availability: the company advertises 24/7 emergency response and same-day service. Pricing: the site lists free estimates and financing available.
Vouched Score breakdown — 73/100
Knoxville, TN HVAC average is 81/100. Ranks #9 of 10 listed HVAC providers in Knoxville, TN.
Editorial Review
76
46%
Yelp Rating
38
3%
Google Rating
97
17%
Local Search Rank
46
9%
Review Sentiment
60
15%
Google Review Volume
80
9%
Composite of public-record signals (BBB, license records), customer review signals (Google, Yelp), and editorial assessment of provider profile. See full methodology →
How John H Coleman Co compares to the Knoxville average
| Signal | John H Coleman Co | Knoxville avg | Delta |
|---|---|---|---|
| Vouched Score | 73/100 | 80/100 | -8 vs avg |
| Google rating | 4.9★ | 4.8★ | +0.1 vs avg |
| Review volume | 940+ | 1,915+ | -976 vs avg |
What customers say
Pros & cons
Pros
Verified strengths
- High Google rating (4.9★ across 940+ reviews)
Self-reported on their website — not independently verified.
- Authorized Dealer for Lennox
- Emergency response: 24/7
- Financing available
- Free estimates
- Indoor air quality services
- Mini-split system specialist
- Specializes in AC repair
fast emergency responseknowledgeable techniciansthorough diagnosticsmaintenance plans
Cons
- Lower Yelp rating than Google (2.5★ vs 4.9★)
- Mixed customer sentiment (score 60/100)
yelp low ratingcross-platform divergence
When to choose them — and when to consider alternatives
Choose them if
- You need mini-split installation
- You need indoor air quality work
- You want manufacturer-warranty installation work
- You need to finance the work
Consider alternatives if
- Reports of cross-platform divergence would be a deal-breaker for you
- Reports of yelp low rating would be a deal-breaker for you
- You want a BBB-rated firm specifically
Services
- AC Repair — Diagnostics and repair of central air conditioning systems — refrigerant leaks, capacitor and contactor failures, condenser fan motors, and thermostat issues.
- AC Replacement — Removal and replacement of an aging or failed central A/C — typically condenser, evaporator coil, and refrigerant lines.
- Heat Pump Service
- Mini-Split Systems — Mini-split installation and service — typically ductless, used for additions or zoned comfort.
- Indoor Air Quality — Indoor air-quality work: high-MERV filtration, UV systems, humidifiers/dehumidifiers, and duct sanitization.
- Emergency HVAC Service — After-hours emergency response for no-cool and no-heat calls.
Service area
Knoxville, TN home
What John H Coleman Co publishes about pricing
Maintenance plans
-
Maintenance Plan
As published: Maintenance Plan"…ille, TN 24-Hour Emergency Service Free Estimates Maintenance Plan Options Request Lorem Epsom Hero Request Form Nam…"
Estimates
-
Free estimates
As published: Free estimates"…Services Knoxville, TN 24-Hour Emergency Service Free Estimates Maintenance Plan Options Request Lorem Epsom Hero…"
Guarantees & credentials
- Licensed electricians
Sourced from the provider's own website. We surface these as published; we do not independently verify each license or warranty.
Contact & hours
Frequently asked questions
What are the pros of John H Coleman Co?
Based on public records and customer reviews: High Google rating (4.9★ across 940+ reviews); Authorized Dealer for Lennox; Emergency response: 24/7; Financing available; Free estimates; Indoor air quality services; Mini-split system specialist; Specializes in AC repair.
What are the cons of John H Coleman Co?
Concerns flagged from public records and reviews: Lower Yelp rating than Google (2.5★ vs 4.9★); Mixed customer sentiment (score 60/100).
When should I choose John H Coleman Co?
Choose them if: You need mini-split installation; You need indoor air quality work; You want manufacturer-warranty installation work; You need to finance the work.
When should I consider alternatives to John H Coleman Co?
Consider alternatives if: Reports of cross-platform divergence would be a deal-breaker for you; Reports of yelp low rating would be a deal-breaker for you; You want a BBB-rated firm specifically.
What is the Vouched Score for John H Coleman Co?
73/100. Top contributing signals: Google Rating 97/100, Google Review Count 80/100, Llm Score 76/100. The score blends public-record signals (BBB, license records), customer review signals (Google, Yelp), and editorial assessment.
What does HVAC service typically cost when working with a Knoxville, TN provider like John H Coleman Co?
AC repair typically runs $125–$535, and full AC system replacement runs $4,550–$10,750 in Knoxville, Tennessee. These are area-wide market estimates, not John H Coleman Co's quotes. For an exact price, request a written estimate from John H Coleman Co.
What pricing terms does John H Coleman Co publish on their website?
John H Coleman Co's website publishes: Maintenance Plan, Free estimates. Promotions and plans change — confirm currently-available terms with John H Coleman Co before acting.
Does John H Coleman Co do AC Repair in Knoxville, TN?
Yes. John H Coleman Co lists AC Repair among its services and serves Knoxville, TN.
Does John H Coleman Co do AC Replacement in Knoxville, TN?
Yes. John H Coleman Co lists AC Replacement among its services and serves Knoxville, TN.
Does John H Coleman Co do Heat Pump Service in Knoxville, TN?
Yes. John H Coleman Co lists Heat Pump Service among its services and serves Knoxville, TN.
Compare with nearby providers
| Provider | Vouched | Years | BBB | Yelp | Our picks | |
|---|---|---|---|---|---|---|
John H Coleman Co (this company) |
73/100 | 4.9★ (940+) | — | — | 2.5★ | — |
| 79/100 | 4.9★ (2,310+) | 49+ | — | 2.3★ | — | |
| 81/100 | 4.8★ (570+) | 34+ | — | 3.6★ | — | |
| 83/100 | 4.8★ (1,465+) | 42+ | — | — | — |
Listed in
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Profile last updated July 5, 2026.