Morris-Jenkins
Charlotte, NC AC Replacement · #9 of 13
ⓘVouched Score is calculated from publicly available signals: Google rating & review count, Yelp rating, BBB grade, review sentiment, years in business, local search ranking, and provider website content. Not a guarantee of service quality.Embed this score
Yelp 2.2★ (435+)
Review sentiment: 50/100
At a glance
- Google rating
- 4.9★ from 35,535+ reviews
- Yelp
- 2.2★ from 435+ reviews
- Services
- 2 AC Replacement services
- Service area
- Charlotte, NC + 1 nearby
Overview
Editorial review
Morris-Jenkins lists central AC installation and replacement across the Charlotte metro.
Central AC replacement and new central air installation across Charlotte and nearby suburbs. Google Maps listing: position 1 with 35,535+ reviews on the company profile. Emergency response: same-day service stated on the company site. Website lists a Priority Advantage membership for seasonal maintenance and faster service.
Vouched Score breakdown — 76/100
Charlotte, NC AC Replacement average is 78/100. Ranks #9 of 13 listed AC Replacement providers in Charlotte, NC.
Editorial Review
70
46%
Yelp Rating
30
3%
Google Rating
97
17%
Local Search Rank
100
9%
Review Sentiment
50
15%
Google Review Volume
100
9%
Composite of public-record signals (BBB, license records), customer review signals (Google, Yelp), and editorial assessment of provider profile. See full methodology →
How Morris-Jenkins compares to the Charlotte average
| Signal | Morris-Jenkins | Charlotte avg | Delta |
|---|---|---|---|
| Vouched Score | 76/100 | 78/100 | -2 vs avg |
| Google rating | 4.9★ | 4.9★ | matches city average |
| Review volume | 35,535+ | 1,175+ | +34360 vs avg |
What customers say
Where they stand on this page:
Largest review base on the page (35,535+ reviews vs next 6,073)
Lowest Yelp rating on the page (2.2★ vs page best 4.6★)
Pros & cons
Pros
Verified strengths
- High Google rating (4.9★ across 35,535+ reviews)
Self-reported on their website — not independently verified.
- Emergency response: same-day
punctualityfriendly techniciansmaintenance plans
Cons
- Lower Yelp rating than Google (2.2★ vs 4.9★)
- Mixed customer sentiment (score 50/100)
yelp low ratingrating divergence
When to choose them — and when to consider alternatives
Choose them if
- You need same-day AC replacement
- You need same-day or after-hours service
- You want a top-rated provider with substantial review history (4.9★, 35,535+ reviews)
Consider alternatives if
- Reports of rating divergence would be a deal-breaker for you
- Reports of yelp low rating would be a deal-breaker for you
- You want a BBB-rated firm specifically
Services
- AC Replacement
- Emergency HVAC Service
Service area
Charlotte, NC home · Replacement Charlotte, NC home
Contact & hours
Frequently asked questions
What are the pros of Morris-Jenkins?
Based on public records and customer reviews: High Google rating (4.9★ across 35,535+ reviews); Emergency response: same-day.
What are the cons of Morris-Jenkins?
Concerns flagged from public records and reviews: Lower Yelp rating than Google (2.2★ vs 4.9★); Mixed customer sentiment (score 50/100).
When should I choose Morris-Jenkins?
Choose them if: You need same-day AC replacement; You need same-day or after-hours service; You want a top-rated provider with substantial review history (4.9★, 35,535+ reviews).
When should I consider alternatives to Morris-Jenkins?
Consider alternatives if: Reports of rating divergence would be a deal-breaker for you; Reports of yelp low rating would be a deal-breaker for you; You want a BBB-rated firm specifically.
What is the Vouched Score for Morris-Jenkins?
76/100. Top contributing signals: Google Position 100/100, Yelp Review Count 100/100, Google Review Count 100/100. The score blends public-record signals (BBB, license records), customer review signals (Google, Yelp), and editorial assessment.
What does AC replacement service typically cost when working with a Charlotte, NC provider like Morris-Jenkins?
Full AC system replacement typically runs $4,800–$11,350, and AC condenser replacement runs $1,050–$3,650 in Charlotte, North Carolina. These are area-wide market estimates, not Morris-Jenkins's quotes. For an exact price, request a written estimate from Morris-Jenkins.
What pricing terms does Morris-Jenkins publish on their website?
Morris-Jenkins's website publishes: Upfront pricing. Promotions and plans change — confirm currently-available terms with Morris-Jenkins before acting.
Does Morris-Jenkins do AC Replacement in Charlotte, NC?
Yes. Morris-Jenkins lists AC Replacement among its services and serves Charlotte, NC and Replacement Charlotte, NC.
Does Morris-Jenkins do Emergency HVAC Service in Charlotte, NC?
Yes. Morris-Jenkins lists Emergency HVAC Service among its services and serves Charlotte, NC and Replacement Charlotte, NC.
Compare with nearby providers
| Provider | Vouched | Years | BBB | Yelp | Our picks | |
|---|---|---|---|---|---|---|
Morris-Jenkins (this company) |
76/100 | 4.9★ (35,535+) | — | — | 2.2★ | — |
| 74/100 | 4.8★ (1,505+) | 50+ | — | 2.3★ | — | |
| 83/100 | 4.7★ (2,375+) | 54+ | — | — | — | |
| 73/100 | 4.8★ (260+) | 82+ | — | 3.9★ | — |
Listed in
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Profile last updated July 3, 2026.