O'Brien Service Company
Wilmington, NC AC Replacement · #1 of 8 · 45+ yrs
ⓘVouched Score is calculated from publicly available signals: Google rating & review count, Yelp rating, BBB grade, review sentiment, years in business, local search ranking, and provider website content. Not a guarantee of service quality.Embed this score
At a glance
- Google rating
- 4.9★ from 1,430+ reviews
- In business
- 45+ years
- Yelp
- 4.1★ from 50+ reviews
- Services
- 3 AC Replacement services
- Service area
- Wilmington, NC + 1 nearby
Overview
Editorial review
O'Brien Service Company lists full central AC system replacements with high-efficiency equipment.
O'Brien Service Company performs central AC replacements and full-system installs in Wilmington, NC. Family-owned operation with 45+ years of local service. Variable-speed inverter equipment is listed on their site. The company advertises same-day emergency response and financing options.
Vouched Score breakdown — 84/100
Above the Wilmington, NC AC Replacement average of 79/100. Ranks #1 of 8 listed AC Replacement providers in Wilmington, NC.
Editorial Review
79
44%
Yelp Rating
78
3%
Google Rating
97
16%
Local Search Rank
75
9%
Review Sentiment
88
14%
Years in Business
100
4%
Google Review Volume
85
9%
Composite of public-record signals (BBB, license records), customer review signals (Google, Yelp), and editorial assessment of provider profile. See full methodology →
How O'Brien Service Company compares to the Wilmington average
| Signal | O'Brien Service Company | Wilmington avg | Delta |
|---|---|---|---|
| Vouched Score | 84/100 | 79/100 | +5 vs avg |
| Google rating | 4.9★ | 4.9★ | matches city average |
| Review volume | 1,430+ | 925+ | +505 vs avg |
| Years in business | 45+ | 26+ | +19 vs avg |
What customers say
Reviewers praise:
knowledgeable techniciansclean job sitesno-pressure salesefficient installations
Pros
Verified strengths
- High Google rating (4.9★ across 1,430+ reviews)
- Long-established (45+ years in business)
Self-reported on their website — not independently verified.
- Emergency response: same-day
- Financing available
- Free estimates
- Specializes in AC replacement
When to choose them — and when to consider alternatives
Choose them if
- You need same-day AC replacement
- You need same-day or after-hours service
- You need to finance the work
- You have a commercial property
- You prefer a family-owned operation
Consider alternatives if
- You want a BBB-rated firm specifically
Services
- AC Replacement
- Commercial HVAC
- Emergency HVAC Service
Service area
Wilmington, NC home · Replacement Wilmington, NC home
What O'Brien Service Company publishes about pricing
Pricing model
-
No hidden fees
As published: No hidden fees"…modate our needs. We received a fair quote with no hidden fees and stuck to it. I cannot say enough good things…"
Estimates
-
Free estimates
As published: Free estimates"…k with you to understand your needs and provide a free estimate before any work begins. Our Full Range of Service…"
Guarantees & credentials
- Licensed
- Licensed electrician
- Licensed technicians
- Licensed electricians
Sourced from the provider's own website. We surface these as published; we do not independently verify each license or warranty.
Contact & hours
Frequently asked questions
What are the pros of O'Brien Service Company?
Based on public records and customer reviews: High Google rating (4.9★ across 1,430+ reviews); Long-established (45+ years in business); Emergency response: same-day; Financing available; Free estimates; Specializes in AC replacement.
When should I choose O'Brien Service Company?
Choose them if: You need same-day AC replacement; You need same-day or after-hours service; You need to finance the work; You have a commercial property; You prefer a family-owned operation.
When should I consider alternatives to O'Brien Service Company?
Consider alternatives if: You want a BBB-rated firm specifically.
What is the Vouched Score for O'Brien Service Company?
84/100. Top contributing signals: Years In Business 100/100, Google Rating 97/100+ Review Sentiment 88/100. The score blends public-record signals (BBB, license records), customer review signals (Google, Yelp), and editorial assessment.
How long has O'Brien Service Company been in business?
O'Brien Service Company has been operating for 45+ years in Wilmington, NC.
What does AC replacement service typically cost when working with a Wilmington, NC provider like O'Brien Service Company?
Full AC system replacement typically runs $4,200–$10,000, and AC condenser replacement runs $920–$3,200 in Wilmington, North Carolina. These are area-wide market estimates, not O'Brien Service Company's quotes. For an exact price, request a written estimate from O'Brien Service Company.
What pricing terms does O'Brien Service Company publish on their website?
O'Brien Service Company's website publishes: No hidden fees, Free estimates. Promotions and plans change — confirm currently-available terms with O'Brien Service Company before acting.
Does O'Brien Service Company do AC Replacement in Wilmington, NC?
Yes. O'Brien Service Company lists AC Replacement among its services and serves Wilmington, NC and Replacement Wilmington, NC.
Does O'Brien Service Company do Commercial HVAC in Wilmington, NC?
Yes. O'Brien Service Company lists Commercial HVAC among its services and serves Wilmington, NC and Replacement Wilmington, NC.
Does O'Brien Service Company do Emergency HVAC Service in Wilmington, NC?
Yes. O'Brien Service Company lists Emergency HVAC Service among its services and serves Wilmington, NC and Replacement Wilmington, NC.
Compare with nearby providers
| Provider | Vouched | Years | BBB | Yelp | Our picks | |
|---|---|---|---|---|---|---|
O'Brien Service Company (this company) |
84/100 | 4.9★ (1,430+) | 45+ | — | 4.1★ | High-Efficiency Upgrades Full-System Changeout |
| 78/100 | 4.9★ (315+) | 25+ | — | 4.4★ | Best for Proper Sizing Best NATE-Certified Installer |
|
| 77/100 | 4.9★ (915+) | 9+ | — | — | — | |
| 80/100 | 4.9★ (1,625+) | — | — | 2.6★ | Best for Mini-Split Repair |
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Profile last updated July 3, 2026.