O'Brien Service Company
Wilmington, NC Heat Pump Installation · #2 of 8 · 45+ yrs
At a glance
- Google rating
- 4.9★ from 1,430+ reviews
- In business
- 45+ years
- Yelp
- 4.1★ from 50+ reviews
- Services
- 2 Heat Pump Installation services
- Service area
- Wilmington, NC + 1 nearby
Overview
Heat pump installation is listed as a core service on O'Brien Service Company's site. The company reports 7,000+ combined training hours for its team. O'Brien Service Company notes same-day emergency response for local HVAC issues. Their site lists variable-speed inverter equipment and geothermal options. Wilmington's coastal humidity and salt air make frequent heat-pump maintenance important here.
Ducted air-source heat pump installation in Wilmington and nearby towns. Geothermal installations are listed on their site, with ground-source options. Variable-speed inverter equipment is listed for many systems. The company notes same-day emergency response and advertises financing and free estimates.
Vouched Score breakdown — 82/100
Above the Wilmington, NC Heat Pump Installation average of 80/100. Ranks #2 of 8 listed Heat Pump Installation providers in Wilmington, NC.
Composite of public-record signals (BBB, license records), customer review signals (Google, Yelp), and editorial assessment of provider profile. See full methodology →
How O'Brien Service Company compares to the Wilmington average
| Signal | O'Brien Service Company | Wilmington avg | Delta |
|---|---|---|---|
| Vouched Score | 82/100 | 80/100 | +2 vs avg |
| Google rating | 4.9★ | 4.9★ | matches city average |
| Review volume | 1,430+ | 1,285+ | +144 vs avg |
| Years in business | 45+ | 33+ | +12 vs avg |
What customers say
Pros
- High Google rating (4.9★ across 1,430+ reviews)
- Long-established (45+ years in business)
Self-reported on their website — not independently verified.
- Emergency response: same-day
- Financing available
- Free estimates
When to choose them — and when to consider alternatives
- You need same-day or after-hours service
- You need to finance the work
- You prefer a family-owned operation
- You want a top-rated provider with substantial review history (4.9★, 1,430+ reviews)
- You value a long-tenured local operator (45+ years in business)
- You want a BBB-rated firm specifically
Services
- Heat Pump Service
- Emergency HVAC Service
Service area
Wilmington, NC home · Pump Install Wilmington, NC home
What O'Brien Service Company publishes about pricing
Pricing model
-
No hidden fees
As published: No hidden fees"…modate our needs. We received a fair quote with no hidden fees and stuck to it. I cannot say enough good things…"
Estimates
-
Free estimates
As published: Free estimates"…k with you to understand your needs and provide a free estimate before any work begins. Our Full Range of Service…"
Guarantees & credentials
- Licensed
- Licensed electrician
- Licensed technicians
- Licensed electricians
Sourced from the provider's own website. We surface these as published; we do not independently verify each license or warranty.
Contact & hours
Frequently asked questions
What are the pros of O'Brien Service Company?
When should I choose O'Brien Service Company?
When should I consider alternatives to O'Brien Service Company?
What is the Vouched Score for O'Brien Service Company?
How long has O'Brien Service Company been in business?
What does heat pump installation service typically cost when working with a Wilmington, NC provider like O'Brien Service Company?
What pricing terms does O'Brien Service Company publish on their website?
Does O'Brien Service Company do Heat Pump Service in Wilmington, NC?
Does O'Brien Service Company do Emergency HVAC Service in Wilmington, NC?
Compare with nearby providers
| Provider | Vouched | Years | BBB | Yelp | Our picks | |
|---|---|---|---|---|---|---|
O'Brien Service Company (this company) |
82/100 | 4.9★ (1,430+) | 45+ | — | 4.1★ | — |
| 78/100 | 4.9★ (315+) | 25+ | — | 4.4★ | Best for Proper Sizing Best NATE-Certified Installer |
|
| 77/100 | 4.9★ (915+) | 9+ | — | — | — | |
| 80/100 | 4.9★ (1,625+) | — | — | 2.6★ | Best for Mini-Split Repair |
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Profile last updated July 4, 2026.