Busby's Heating & Air Conditioning
Augusta, GA Furnace Repair · #7 of 10 · 81+ yrs
ⓘVouched Score is calculated from publicly available signals: Google rating & review count, Yelp rating, BBB grade, review sentiment, years in business, local search ranking, and provider website content. Not a guarantee of service quality.Embed this score
At a glance
- Google rating
- 4.9★ from 3,530+ reviews
- In business
- 81+ years
- Yelp
- 2.6★ from 30+ reviews
- Services
- 3 Furnace Repair services
- Service area
- Augusta, GA + 1 nearby
Overview
Editorial review
Busby's lists furnace repair and diagnostics as a primary service. Busby's notes family ownership since 1945, operating 80+ years. Their 24/7 emergency response suits Augusta's occasional winter cold snaps. The company advertises flat-rate pricing and financing options for larger repairs.
Furnace repair focused on Augusta and the Central Savannah River Area. Family-owned since 1945, with 80+ years of local operation. Emergency response is advertised as 24/7 with same-day service windows. Flat-rate pricing and financing options are listed on their site.
Vouched Score breakdown — 79/100
Augusta, GA Furnace Repair average is 81/100. Ranks #7 of 10 listed Furnace Repair providers in Augusta, GA.
Editorial Review
74
44%
Yelp Rating
40
3%
Google Rating
97
16%
Local Search Rank
79
9%
Review Sentiment
65
14%
Years in Business
100
4%
Google Review Volume
96
9%
Composite of public-record signals (BBB, license records), customer review signals (Google, Yelp), and editorial assessment of provider profile. See full methodology →
How Busby's Heating & Air Conditioning compares to the Augusta average
| Signal | Busby's Heating & Air Conditioning | Augusta avg | Delta |
|---|---|---|---|
| Vouched Score | 79/100 | 81/100 | -2 vs avg |
| Google rating | 4.9★ | 4.9★ | matches city average |
| Review volume | 3,530+ | 1,490+ | +2036 vs avg |
| Years in business | 81+ | 53+ | +28 vs avg |
What customers say
Where they stand on this page:
Lowest Yelp rating on the page (2.6★ vs page best 4.8★)
Pros & cons
Pros
Verified strengths
- High Google rating (4.9★ across 3,530+ reviews)
- Long-established (81+ years in business)
Self-reported on their website — not independently verified.
- Emergency response: 24/7
- Financing available
- Flat-rate, upfront pricing
- Specializes in furnace repair
- Specializes in emergency
punctualitytransparent pricingsame-day repairsfurnace checkups
Cons
- Lower Yelp rating than Google (2.6★ vs 4.9★)
- Mixed customer sentiment (score 65/100)
yelp ratingrating divergence
When to choose them — and when to consider alternatives
Choose them if
- You need no-heat / emergency furnace repair
- You need furnace tune-up & maintenance
- You need commercial furnace repair
- You need same-day or after-hours service
- You need to finance the work
Consider alternatives if
- Reports of rating divergence would be a deal-breaker for you
- Reports of yelp rating would be a deal-breaker for you
- You want a BBB-rated firm specifically
Services
- Furnace Repair
- Emergency HVAC Service
- Commercial HVAC
Service area
Augusta, GA home · Repair Augusta, GA home
What Busby's Heating & Air Conditioning publishes about pricing
Maintenance plans
-
Comfort Club
As published: Comfort Club"…Conditioning AC Repair AC Replacement AC Checkups Comfort Club Shop Filters Indoor Air Quality Commercial Heatin…"
Pricing model
-
Upfront pricing
As published: Upfront pricing"…Guarantee When You Hire Busby's You Get: Honest, Upfront Pricing & No Hidden Fees Top Quality Equipment Trained &…" -
No hidden fees
As published: No hidden fees"…u Hire Busby's You Get: Honest, Upfront Pricing & No Hidden Fees Top Quality Equipment Trained & Highly Experience…"
Contact & hours
📍
🕒
Mon–Fri: 8:00am–7:00pm
Sat: 8:00am–5:00pm
Emergency service available.
Frequently asked questions
What are the pros of Busby's Heating & Air Conditioning?
Based on public records and customer reviews: High Google rating (4.9★ across 3,530+ reviews); Long-established (81+ years in business); Emergency response: 24/7; Financing available; Flat-rate, upfront pricing; Specializes in furnace repair; Specializes in emergency.
What are the cons of Busby's Heating & Air Conditioning?
Concerns flagged from public records and reviews: Lower Yelp rating than Google (2.6★ vs 4.9★); Mixed customer sentiment (score 65/100).
When should I choose Busby's Heating & Air Conditioning?
Choose them if: You need no-heat / emergency furnace repair; You need furnace tune-up & maintenance; You need commercial furnace repair; You need same-day or after-hours service; You need to finance the work.
When should I consider alternatives to Busby's Heating & Air Conditioning?
Consider alternatives if: Reports of rating divergence would be a deal-breaker for you; Reports of yelp rating would be a deal-breaker for you; You want a BBB-rated firm specifically.
What is the Vouched Score for Busby's Heating & Air Conditioning?
79/100. Top contributing signals: Years In Business 100/100, Google Rating 97/100, Google Review Count 96/100. The score blends public-record signals (BBB, license records), customer review signals (Google, Yelp), and editorial assessment.
How long has Busby's Heating & Air Conditioning been in business?
Busby's Heating & Air Conditioning has been operating for 81+ years in Augusta, GA.
What does furnace repair service typically cost when working with a Augusta, GA provider like Busby's Heating & Air Conditioning?
Furnace service call / diagnostic fee typically runs $60–$165, and hot surface igniter replacement runs $125–$370 in Augusta, Georgia. These are area-wide market estimates, not Busby's Heating & Air Conditioning's quotes. For an exact price, request a written estimate from Busby's Heating & Air Conditioning.
What pricing terms does Busby's Heating & Air Conditioning publish on their website?
Busby's Heating & Air Conditioning's website publishes: Comfort Club, Upfront pricing. Promotions and plans change — confirm currently-available terms with Busby's Heating & Air Conditioning before acting.
Does Busby's Heating & Air Conditioning do Furnace Repair in Augusta, GA?
Yes. Busby's Heating & Air Conditioning lists Furnace Repair among its services and serves Augusta, GA and Repair Augusta, GA.
Does Busby's Heating & Air Conditioning do Emergency HVAC Service in Augusta, GA?
Yes. Busby's Heating & Air Conditioning lists Emergency HVAC Service among its services and serves Augusta, GA and Repair Augusta, GA.
Compare with nearby providers
| Provider | Vouched | Years | BBB | Yelp | Our picks | |
|---|---|---|---|---|---|---|
Busby's Heating & Air Conditioning (this company) |
79/100 | 4.9★ (3,530+) | 81+ | — | 2.6★ | — |
| 73/100 | 4.8★ (455+) | 15+ | — | — | — | |
| 84/100 | 4.9★ (825+) | 100+ | — | — | Best Manufacturer-Authorized Repair | |
| 82/100 | 4.9★ (1,190+) | 49+ | — | 3.4★ | — |
Listed in
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Profile last updated June 26, 2026.