JD Service Now
Durham, NC Furnace Repair · #4 of 12 · 21+ yrs
ⓘVouched Score is calculated from publicly available signals: Google rating & review count, Yelp rating, BBB grade, review sentiment, years in business, local search ranking, and provider website content. Not a guarantee of service quality.Embed this score
At a glance
- Google rating
- 4.9★ from 5,490+ reviews
- In business
- 21+ years
- Yelp
- 2.4★ from 90+ reviews
- Services
- 2 Furnace Repair services
- Service area
- Durham, NC + 1 nearby
Overview
Editorial review
Furnace repair and diagnostics with advertised furnace tune-up programs. Same-day emergency response is advertised for no-heat calls. JD Service Now was founded in 2005 and lists 20+ years in operation. Many Google reviewers note same-day heat restores after a service visit.
Furnace repair and diagnostics in Durham and the Triangle. Emergency service advertised with same-day response. Financing available (advertised) for larger repairs and replacements. Years in operation: 20+ years.
Vouched Score breakdown — 79/100
Above the Durham, NC Furnace Repair average of 75/100. Ranks #4 of 12 listed Furnace Repair providers in Durham, NC.
Editorial Review
79
44%
Yelp Rating
35
3%
Google Rating
97
16%
Local Search Rank
95
9%
Review Sentiment
50
14%
Years in Business
70
4%
Google Review Volume
100
9%
Composite of public-record signals (BBB, license records), customer review signals (Google, Yelp), and editorial assessment of provider profile. See full methodology →
How JD Service Now compares to the Durham average
| Signal | JD Service Now | Durham avg | Delta |
|---|---|---|---|
| Vouched Score | 79/100 | 75/100 | +4 vs avg |
| Google rating | 4.9★ | 4.8★ | +0.1 vs avg |
| Review volume | 5,490+ | 1,590+ | +3900 vs avg |
| Years in business | 21+ | 47+ | -26 vs avg |
What customers say
Pros & cons
Pros
Verified strengths
- High Google rating (4.9★ across 5,490+ reviews)
- Long-established (21+ years in business)
Self-reported on their website — not independently verified.
- Emergency response: 24/7
- Financing available
Cons
- Lower Yelp rating than Google (2.4★ vs 4.9★)
- Mixed customer sentiment (score 50/100)
yelp ratingrating divergence
When to choose them — and when to consider alternatives
Choose them if
- You need no-heat / emergency furnace repair
- You need furnace tune-up & maintenance
- You need same-day or after-hours service
- You need to finance the work
- You prefer a family-owned operation
Consider alternatives if
- Reports of rating divergence would be a deal-breaker for you
- Reports of yelp rating would be a deal-breaker for you
- You want a BBB-rated firm specifically
Services
- Furnace Repair
- Emergency HVAC Service
Service area
Durham, NC home · Repair Durham, NC home
What JD Service Now publishes about pricing
Promotions
-
$100 OFF New Toilet Replacement (provided by JD Serv
As published: $100 OFF New Toilet Replacement (provided by JD Serv"…Home Water Treatment Claim Offer Featured Coupons $100 OFF New Toilet Replacement (provided by JD Service Now) Claim Offer Featured Coupons $100 OFF New…" -
$100 OFF New Faucet Replacement
As published: $100 OFF New Faucet Replacement"…d by JD Service Now) Claim Offer Featured Coupons $100 OFF New Faucet Replacement Claim Offer Featured Coupons $500 OFF New Tankles…" -
$500 OFF New Tankless Water Heater
As published: $500 OFF New Tankless Water Heater"…w Faucet Replacement Claim Offer Featured Coupons $500 OFF New Tankless Water Heater Claim Offer Featured Coupons $300 OFF New Tanked…" -
$300 OFF New Tanked Water Heater
As published: $300 OFF New Tanked Water Heater"…ankless Water Heater Claim Offer Featured Coupons $300 OFF New Tanked Water Heater Claim Offer Featured Coupons Whole-Home Plumbing…" -
$50 OFF any service
As published: $50 OFF any service"…emberships Excluded) Claim Offer Featured Coupons $50 OFF any service Claim Offer We have your back with Discounts & Sp…"
Discounts
-
10% off
As published: 10% off"…y Water Heater Flush Claim Offer Featured Coupons 10% OFF For Teachers (Memberships Excluded) Claim Offer F…"
Contact & hours
📍
🕒
Call for hours (verify emergency availability)
Frequently asked questions
What are the pros of JD Service Now?
Based on public records and customer reviews: High Google rating (4.9★ across 5,490+ reviews); Long-established (21+ years in business); Emergency response: 24/7; Financing available.
What are the cons of JD Service Now?
Concerns flagged from public records and reviews: Lower Yelp rating than Google (2.4★ vs 4.9★); Mixed customer sentiment (score 50/100).
When should I choose JD Service Now?
Choose them if: You need no-heat / emergency furnace repair; You need furnace tune-up & maintenance; You need same-day or after-hours service; You need to finance the work; You prefer a family-owned operation.
When should I consider alternatives to JD Service Now?
Consider alternatives if: Reports of rating divergence would be a deal-breaker for you; Reports of yelp rating would be a deal-breaker for you; You want a BBB-rated firm specifically.
What is the Vouched Score for JD Service Now?
79/100. Top contributing signals: Google Review Count 100/100, Google Rating 97/100, Google Position 95/100. The score blends public-record signals (BBB, license records), customer review signals (Google, Yelp), and editorial assessment.
How long has JD Service Now been in business?
JD Service Now has been operating for 21+ years in Durham, NC.
What does furnace repair service typically cost when working with a Durham, NC provider like JD Service Now?
Furnace service call / diagnostic fee typically runs $65–$170, and hot surface igniter replacement runs $130–$385 in Durham, North Carolina. These are area-wide market estimates, not JD Service Now's quotes. For an exact price, request a written estimate from JD Service Now.
What pricing terms does JD Service Now publish on their website?
JD Service Now's website publishes: $100 OFF
New Toilet Replacement (provided by JD Serv, 10% off. Promotions and plans change — confirm currently-available terms with JD Service Now before acting.
Does JD Service Now do Furnace Repair in Durham, NC?
Yes. JD Service Now lists Furnace Repair among its services and serves Durham, NC and Repair Durham, NC.
Does JD Service Now do Emergency HVAC Service in Durham, NC?
Yes. JD Service Now lists Emergency HVAC Service among its services and serves Durham, NC and Repair Durham, NC.
Compare with nearby providers
| Provider | Vouched | Years | BBB | Yelp | Our picks | |
|---|---|---|---|---|---|---|
JD Service Now (this company) |
79/100 | 4.9★ (5,490+) | 21+ | — | 2.4★ | — |
| 62/100 | 4.5★ (115+) | 66+ | — | 3.2★ | — | |
| 74/100 | 4.8★ (2,215+) | 71+ | — | 2.4★ | — | |
| 62/100 | 4.8★ (70+) | — | — | 3.6★ | — |
Listed in
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Profile last updated July 5, 2026.