Michael & Son Services
Raleigh, NC Furnace Repair · #11 of 16 · NATE-certified · 50+ yrs
ⓘVouched Score is calculated from publicly available signals: Google rating & review count, Yelp rating, BBB grade, review sentiment, years in business, local search ranking, and provider website content. Not a guarantee of service quality.Embed this score
At a glance
- Google rating
- 4.8★ from 14,000+ reviews
- In business
- 50+ years
- Yelp
- 2.9★ from 350+ reviews
- Services
- 2 Furnace Repair services
- Service area
- Raleigh, NC + 1 nearby
- Phone
- +1-919-642-1741
Overview
Editorial review
Emergency response is advertised as 24/7 for no-heat calls and urgent repairs. Michael & Son states their technicians are NATE-certified. Michael & Son was founded in 1976 and has operated for 50+ years. Raleigh winters can bring cold snaps; local crews say they handle urgent heating outages. The company notes a 500+ service truck fleet for rapid dispatch across the region.
Furnace repair and diagnostic services serving Raleigh and the surrounding region. NATE-certified techs are listed on the company website. Emergency response is available, with 24/7 service advertised.
Vouched Score breakdown — 78/100
At the Raleigh, NC Furnace Repair average (78/100). Ranks #11 of 16 listed Furnace Repair providers in Raleigh, NC.
Editorial Review
74
44%
Yelp Rating
48
3%
Google Rating
93
16%
Local Search Rank
85
9%
Review Sentiment
55
14%
Years in Business
100
4%
Google Review Volume
100
9%
Composite of public-record signals (BBB, license records), customer review signals (Google, Yelp), and editorial assessment of provider profile. See full methodology →
How Michael & Son Services compares to the Raleigh average
| Signal | Michael & Son Services | Raleigh avg | Delta |
|---|---|---|---|
| Vouched Score | 78/100 | 78/100 | matches city average |
| Google rating | 4.8★ | 4.8★ | matches city average |
| Review volume | 14,000+ | 3,325+ | +10675 vs avg |
| Years in business | 50+ | 37+ | +13 vs avg |
What customers say
Pros & cons
Pros
Verified strengths
- High Google rating (4.8★ across 14,000+ reviews)
- Long-established (50+ years in business)
Self-reported on their website — not independently verified.
- NATE-certified technicians
- Emergency response: 24/7
- Financing available
- Specializes in emergency
punctualityupfront pricingon-time completionfast emergency response
Cons
- Lower Yelp rating than Google (2.9★ vs 4.8★)
- Mixed customer sentiment (score 55/100)
yelp complaintsrating divergence
When to choose them — and when to consider alternatives
Choose them if
- You need no-heat / emergency furnace repair
- You need gas furnace & combustion repair
- You need furnace tune-up & maintenance
- You need same-day or after-hours service
- You need to finance the work
Consider alternatives if
- Reports of rating divergence would be a deal-breaker for you
- Reports of yelp complaints would be a deal-breaker for you
- You want a BBB-rated firm specifically
Services
- Furnace Repair
- Emergency HVAC Service
Service area
Raleigh, NC home · Repair Raleigh, NC home
What Michael & Son Services publishes about pricing
Maintenance plans
-
Membership Plan
As published: Membership Plan"…damage Mold remediation All restoration services Membership Plan A maintenance plan for people who love saving mon…" -
maintenance plan
As published: maintenance plan"…iation All restoration services Membership Plan A maintenance plan for people who love saving money and hate surpris…"
Guarantees & credentials
- NATE-certified
Sourced from the provider's own website. We surface these as published; we do not independently verify each license or warranty.
Contact & hours
📞
🌐
📍
🕒
24/7 emergency service
Frequently asked questions
What are the pros of Michael & Son Services?
Based on public records and customer reviews: High Google rating (4.8★ across 14,000+ reviews); Long-established (50+ years in business); NATE-certified technicians; Emergency response: 24/7; Financing available; Specializes in emergency.
What are the cons of Michael & Son Services?
Concerns flagged from public records and reviews: Lower Yelp rating than Google (2.9★ vs 4.8★); Mixed customer sentiment (score 55/100).
When should I choose Michael & Son Services?
Choose them if: You need no-heat / emergency furnace repair; You need gas furnace & combustion repair; You need furnace tune-up & maintenance; You need same-day or after-hours service; You need to finance the work.
When should I consider alternatives to Michael & Son Services?
Consider alternatives if: Reports of rating divergence would be a deal-breaker for you; Reports of yelp complaints would be a deal-breaker for you; You want a BBB-rated firm specifically.
What is the Vouched Score for Michael & Son Services?
78/100. Top contributing signals: Years In Business 100/100, Yelp Review Count 100/100, Google Review Count 100/100. The score blends public-record signals (BBB, license records), customer review signals (Google, Yelp), and editorial assessment.
How long has Michael & Son Services been in business?
Michael & Son Services has been operating for 50+ years in Raleigh, NC.
How can I contact Michael & Son Services?
Call Michael & Son Services at +1-919-642-1741. Address: 4001 Atlantic Ave, Raleigh, NC 27604, USA.
What does furnace repair service typically cost when working with a Raleigh, NC provider like Michael & Son Services?
Furnace service call / diagnostic fee typically runs $65–$170, and hot surface igniter replacement runs $130–$385 in Raleigh, North Carolina. These are area-wide market estimates, not Michael & Son Services's quotes. For an exact price, request a written estimate from Michael & Son Services.
What pricing terms does Michael & Son Services publish on their website?
Michael & Son Services's website publishes: Membership Plan. Promotions and plans change — confirm currently-available terms with Michael & Son Services before acting.
Does Michael & Son Services do Furnace Repair in Raleigh, NC?
Yes. Michael & Son Services lists Furnace Repair among its services and serves Raleigh, NC and Repair Raleigh, NC. Call +1-919-642-1741 for a quote.
Compare with nearby providers
| Provider | Vouched | Years | BBB | Yelp | Our picks | |
|---|---|---|---|---|---|---|
Michael & Son Services (this company) |
78/100 | 4.8★ (14,000+) | 50+ | — | 2.9★ | — |
| 79/100 | 4.9★ (370+) | 32+ | — | 4.1★ | — | |
| 81/100 | 5.0★ (285+) | 34+ | — | — | Most Transparent Pricing Best for Heat-Exchanger Replacement |
|
| 74/100 | 4.8★ (4,315+) | 24+ | — | 1.9★ | — |
Listed in
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Profile last updated July 5, 2026.