Service Experts Raleigh
Raleigh, NC Furnace Repair · #5 of 16 · 55+ yrs
ⓘVouched Score is calculated from publicly available signals: Google rating & review count, Yelp rating, BBB grade, review sentiment, years in business, local search ranking, and provider website content. Not a guarantee of service quality.Embed this score
At a glance
- Google rating
- 4.9★ from 6,275+ reviews
- In business
- 55+ years
- Yelp
- 2.4★ from 125+ reviews
- Services
- 2 Furnace Repair services
- Service area
- Raleigh, NC + 1 nearby
- Phone
- +1-919-823-6631
Overview
Editorial review
Service Experts Raleigh emphasizes emergency heating response with a 24/7 window. Service Experts Raleigh says every technician maintains ACE certification. Service Experts Raleigh notes membership plans with priority scheduling and seasonal maintenance. Service Experts Raleigh reports serving the Triangle since 1971, seventy? no—55+ years of local service. Service Experts Raleigh's recent reviews mention diagnostic photos and video evidence used on jobs.
Heating services in the Triangle focused on emergency and no-heat furnace repair. Emergency Response: 24/7 is stated for rapid after-hours service. ACE certification is listed for every technician, per their site. Years in business: 55+ years serving Raleigh and surrounding communities.
Vouched Score breakdown — 80/100
Above the Raleigh, NC Furnace Repair average of 78/100. Ranks #5 of 16 listed Furnace Repair providers in Raleigh, NC.
Editorial Review
79
44%
Yelp Rating
35
3%
Google Rating
97
16%
Local Search Rank
78
9%
Review Sentiment
60
14%
Years in Business
100
4%
Google Review Volume
100
9%
Composite of public-record signals (BBB, license records), customer review signals (Google, Yelp), and editorial assessment of provider profile. See full methodology →
How Service Experts Raleigh compares to the Raleigh average
| Signal | Service Experts Raleigh | Raleigh avg | Delta |
|---|---|---|---|
| Vouched Score | 80/100 | 78/100 | +2 vs avg |
| Google rating | 4.9★ | 4.8★ | +0.1 vs avg |
| Review volume | 6,275+ | 3,325+ | +2949 vs avg |
| Years in business | 55+ | 37+ | +18 vs avg |
What customers say
Pros & cons
Pros
Verified strengths
- High Google rating (4.9★ across 6,275+ reviews)
- Long-established (55+ years in business)
Self-reported on their website — not independently verified.
- Emergency response: 24/7
- Financing available
punctualityclear explanationsdiagnostic photos/videofast repairs
Cons
- Lower Yelp rating than Google (2.4★ vs 4.9★)
- Mixed customer sentiment (score 60/100)
yelp ratingrating divergence
When to choose them — and when to consider alternatives
Choose them if
- You need no-heat / emergency furnace repair
- You need furnace tune-up & maintenance
- You need same-day or after-hours service
- You need to finance the work
- You want a top-rated provider with substantial review history (4.9★, 6,275+ reviews)
Consider alternatives if
- Reports of rating divergence would be a deal-breaker for you
- Reports of yelp rating would be a deal-breaker for you
- You want a BBB-rated firm specifically
Services
- Furnace Repair
- Emergency HVAC Service
Service area
Raleigh, NC home · Repair Raleigh, NC home
What Service Experts Raleigh publishes about pricing
Promotions
-
$500 off new HVAC system when bundled with water and
As published: $500 off new HVAC system when bundled with water and"…call for more details. Text Email Download Up to $500 off new HVAC system when bundled with water and air quality upgrades When you lease or purchase a…"
Maintenance plans
-
Advantage Program
As published: Advantage Program"…of mind. Be sure to explore our: Service Experts Advantage Program™: Get new equipment with no down payment, full pa…"
Contact & hours
Frequently asked questions
What are the pros of Service Experts Raleigh?
Based on public records and customer reviews: High Google rating (4.9★ across 6,275+ reviews); Long-established (55+ years in business); Emergency response: 24/7; Financing available.
What are the cons of Service Experts Raleigh?
Concerns flagged from public records and reviews: Lower Yelp rating than Google (2.4★ vs 4.9★); Mixed customer sentiment (score 60/100).
When should I choose Service Experts Raleigh?
Choose them if: You need no-heat / emergency furnace repair; You need furnace tune-up & maintenance; You need same-day or after-hours service; You need to finance the work; You want a top-rated provider with substantial review history (4.9★, 6,275+ reviews).
When should I consider alternatives to Service Experts Raleigh?
Consider alternatives if: Reports of rating divergence would be a deal-breaker for you; Reports of yelp rating would be a deal-breaker for you; You want a BBB-rated firm specifically.
What is the Vouched Score for Service Experts Raleigh?
80/100. Top contributing signals: Years In Business 100/100, Google Review Count 100/100, Google Rating 97/100. The score blends public-record signals (BBB, license records), customer review signals (Google, Yelp), and editorial assessment.
How long has Service Experts Raleigh been in business?
Service Experts Raleigh has been operating for 55+ years in Raleigh, NC.
How can I contact Service Experts Raleigh?
Call Service Experts Raleigh at +1-919-823-6631. Address: 2815 S Wilmington St, Raleigh, NC 27603, USA.
What does furnace repair service typically cost when working with a Raleigh, NC provider like Service Experts Raleigh?
Furnace service call / diagnostic fee typically runs $65–$170, and hot surface igniter replacement runs $130–$385 in Raleigh, North Carolina. These are area-wide market estimates, not Service Experts Raleigh's quotes. For an exact price, request a written estimate from Service Experts Raleigh.
What pricing terms does Service Experts Raleigh publish on their website?
Service Experts Raleigh's website publishes: $500 off new HVAC system when bundled with water and, Advantage Program. Promotions and plans change — confirm currently-available terms with Service Experts Raleigh before acting.
Does Service Experts Raleigh do Furnace Repair in Raleigh, NC?
Yes. Service Experts Raleigh lists Furnace Repair among its services and serves Raleigh, NC and Repair Raleigh, NC. Call +1-919-823-6631 for a quote.
Compare with nearby providers
| Provider | Vouched | Years | BBB | Yelp | Our picks | |
|---|---|---|---|---|---|---|
Service Experts Raleigh (this company) |
80/100 | 4.9★ (6,275+) | 55+ | — | 2.4★ | — |
| 82/100 | 4.9★ (8,495+) | 40+ | — | 3.1★ | Best for Gas Valve & Combustion Repair | |
| 84/100 | 4.8★ (645+) | 43+ | — | — | — | |
| 81/100 | 5.0★ (285+) | 34+ | — | — | Most Transparent Pricing Best for Heat-Exchanger Replacement |
Listed in
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Profile last updated July 5, 2026.