Carroll Heating & Cooling
Rochester, NY Furnace Repair · #5 of 6 · 20+ yrs
ⓘVouched Score is calculated from publicly available signals: Google rating & review count, Yelp rating, BBB grade, review sentiment, years in business, local search ranking, and provider website content. Not a guarantee of service quality.Embed this score
⏱ 20+ years in business
Review sentiment: 95/100
Overview
Furnace repair lead: lists gas-valve and combustion work for gas furnaces. Carroll Heating & Cooling notes 20+ years in the field. Their website advertises 24/7 emergency response and same-day service. Online reviews report same-day heat restoration and tidy installations.
Furnace repair for gas furnaces and combustion systems in Rochester, NY. Gas-valve and combustion work listed, including gas-line maintenance (per their site). Free estimates stated and emergency response advertised as 24/7.
Score breakdown
Rochester, NY Furnace Repair average is 79/100. Ranks #5 of 6 listed Furnace Repair providers in Rochester, NY.
Editorial Review
65
46%
Google Rating
100
17%
Local Search Rank
25
9%
Review Sentiment
95
15%
Years in Business
70
4%
Review Volume
52
9%
Composite of public-record signals (BBB, license records), customer review signals (Google, Yelp), and editorial assessment of provider profile. See full methodology →
vs. Rochester average
| Signal | Carroll Heating & Cooling | Rochester avg | Delta |
|---|---|---|---|
| Vouched Score | 71/100 | 79/100 | -8 vs avg |
| Google rating | 5.0★ | 4.7★ | +0.3 vs avg |
| Review volume | 80+ | 1,960+ | -1884 vs avg |
| Years in business | 20+ | 71+ | -51 vs avg |
What customers say
Reviewers praise:
prompt responsesame-day repairsclear estimatestidy installations
Pros
Strengths
- High Google rating (5.0★ across 80+ reviews)
- Long-established (20+ years in business)
When to choose them
- You need same-day or after-hours service
- You prefer a family-owned operation
- You value a long-tenured local operator (20+ years in business)
Services
Service area
Contact & hours
📞
🌐
✉️
📍
🕒
Available 24 Hours
Frequently asked questions
What are the pros of Carroll Heating & Cooling?
Based on public records and customer reviews: High Google rating (5.0★ across 80+ reviews); Long-established (20+ years in business); Emergency response: 24/7; Free estimates.
When should I choose Carroll Heating & Cooling?
Choose them if: You need same-day or after-hours service; You prefer a family-owned operation; You value a long-tenured local operator (20+ years in business).
What is the Vouched Score for Carroll Heating & Cooling?
71/100. Top contributing signals: Google Rating 100/100+ Review Sentiment 95/100, Years In Business 70/100. The score blends public-record signals (BBB, license records), customer review signals (Google, Yelp), and editorial assessment.
How long has Carroll Heating & Cooling been in business?
Carroll Heating & Cooling has been operating for 20+ years in Rochester, NY.
How can I contact Carroll Heating & Cooling?
Call Carroll Heating & Cooling at +1-585-820-4635. Address: 4390 St Paul Blvd, Rochester, NY 14617, USA.
What does furnace repair service typically cost when working with a Rochester, NY provider like Carroll Heating & Cooling?
Furnace service call / diagnostic fee typically runs $70–$185, and hot surface igniter replacement runs $140–$420 in Rochester, New York. These are area-wide market estimates, not Carroll Heating & Cooling's quotes. For an exact price, request a written estimate from Carroll Heating & Cooling.
What pricing terms does Carroll Heating & Cooling publish on their website?
Carroll Heating & Cooling's website publishes: Free estimates. Promotions and plans change — confirm currently-available terms with Carroll Heating & Cooling before acting.
Does Carroll Heating & Cooling do Furnace Repair in Rochester, NY?
Yes. Carroll Heating & Cooling lists Furnace Repair among its services and serves Rochester, NY and Repair Rochester, NY. Call +1-585-820-4635 for a quote.
Does Carroll Heating & Cooling do Emergency HVAC Service in Rochester, NY?
Yes. Carroll Heating & Cooling lists Emergency HVAC Service among its services and serves Rochester, NY and Repair Rochester, NY. Call +1-585-820-4635 for a quote.
Compare with nearby providers
| Provider | Vouched | Years | |
|---|---|---|---|
Carroll Heating & Cooling (this company) |
71/100 | 5.0★ (80+) | 20+ |
Isaac Heating & Air Conditioning ⭐ Most Transparent Pricing |
91/100 | 4.8★ (6,745+) | 81+ |
Titan Heating & Cooling ⭐ Best for Gas Valve & Combustion Repair |
86/100 | 4.9★ (1,235+) | 39+ |
| 64/100 | 4.5★ (195+) | 27+ |
Listed in
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Profile last updated July 25, 2026.