Malone Heat & Air
Chattanooga, TN Furnace Replacement · #1 of 3 · NATE-certified · 41+ yrs
ⓘVouched Score is calculated from publicly available signals: Google rating & review count, Yelp rating, BBB grade, review sentiment, years in business, local search ranking, and provider website content. Not a guarantee of service quality.Embed this score
⏱ 41+ years in business
NATE-certified
Review sentiment: 90/100
At a glance
- Google rating
- 4.8★ from 1,290+ reviews
- In business
- 41+ years
- Services
- 2 Furnace Replacement services
- Service area
- Chattanooga, TN + 1 nearby
- Phone
- +1-423-624-6647
Overview
Editorial review
Furnace replacement and matched furnace-plus-AC changeouts are listed as specialties. Malone lists NATE-certified technicians on staff. Malone states combustion analysis and carbon monoxide testing during heating service. Malone has operated since 1985 as a second-generation family business serving Chattanooga and North Georgia.
Malone Heat & Air installs and replaces gas furnaces across Chattanooga and North Georgia. NATE-certified technicians are listed on their site. Combustion analysis and carbon monoxide testing are listed as offered services. Financing is available and free estimates are listed.
Vouched Score breakdown — 85/100
Above the Chattanooga, TN Furnace Replacement average of 83/100. Ranks #1 of 3 listed Furnace Replacement providers in Chattanooga, TN.
Editorial Review
83
46%
Google Rating
93
17%
Local Search Rank
69
9%
Review Sentiment
90
15%
Years in Business
100
4%
Google Review Volume
84
9%
Composite of public-record signals (BBB, license records), customer review signals (Google, Yelp), and editorial assessment of provider profile. See full methodology →
How Malone Heat & Air compares to the Chattanooga average
| Signal | Malone Heat & Air | Chattanooga avg | Delta |
|---|---|---|---|
| Vouched Score | 85/100 | 83/100 | +2 vs avg |
| Google rating | 4.8★ | 4.8★ | matches city average |
| Review volume | 1,290+ | 2,140+ | -850 vs avg |
| Years in business | 41+ | 48+ | -7 vs avg |
What customers say
Pros & cons
Pros
Verified strengths
- High Google rating (4.8★ across 1,290+ reviews)
- Long-established (41+ years in business)
Self-reported on their website — not independently verified.
- NATE-certified technicians
- Emergency response: 24/7
- Financing available
- Free estimates
experienced techniciansfast emergency responseclear estimates
Cons
What reviewers flag
yelp ratingrating divergence
When to choose them — and when to consider alternatives
Choose them if
- You need same-day furnace replacement
- You need same-day or after-hours service
- You need to finance the work
- You prefer a family-owned operation
- You want a top-rated provider with substantial review history (4.8★, 1,290+ reviews)
Consider alternatives if
- Reports of rating divergence would be a deal-breaker for you
- Reports of yelp rating would be a deal-breaker for you
- You want a BBB-rated firm specifically
Services
- Furnace Replacement
- Emergency HVAC Service
Service area
Chattanooga, TN home · Replacement Chattanooga, TN home
What Malone Heat & Air publishes about pricing
Financing
-
Financing available
As published: Financing available"…24/7 Emergency Services Same-Day, Free Estimates Financing Available Request Lorem Epsom Hero Request Form Name: Phone…"
Estimates
-
Free estimates
As published: Free estimates"…rrounding Areas 24/7 Emergency Services Same-Day, Free Estimates Financing Available Request Lorem Epsom Hero Requ…"
Guarantees & credentials
- NATE-certified
Sourced from the provider's own website. We surface these as published; we do not independently verify each license or warranty.
Contact & hours
📞
🌐
✉️
📍
🕒
Call for hours
verify availability before booking
Frequently asked questions
What are the pros of Malone Heat & Air?
Based on public records and customer reviews: High Google rating (4.8★ across 1,290+ reviews); Long-established (41+ years in business); NATE-certified technicians; Emergency response: 24/7; Financing available; Free estimates.
When should I choose Malone Heat & Air?
Choose them if: You need same-day furnace replacement; You need same-day or after-hours service; You need to finance the work; You prefer a family-owned operation; You want a top-rated provider with substantial review history (4.8★, 1,290+ reviews).
When should I consider alternatives to Malone Heat & Air?
Consider alternatives if: Reports of rating divergence would be a deal-breaker for you; Reports of yelp rating would be a deal-breaker for you; You want a BBB-rated firm specifically.
What is the Vouched Score for Malone Heat & Air?
85/100. Top contributing signals: Years In Business 100/100, Google Rating 93/100+ Review Sentiment 90/100. The score blends public-record signals (BBB, license records), customer review signals (Google, Yelp), and editorial assessment.
How long has Malone Heat & Air been in business?
Malone Heat & Air has been operating for 41+ years in Chattanooga, TN.
How can I contact Malone Heat & Air?
Call Malone Heat & Air at +1-423-624-6647. Address: 2021 Watauga St, Chattanooga, TN 37404, USA.
What does furnace replacement service typically cost when working with a Chattanooga, TN provider like Malone Heat & Air?
Full gas furnace replacement typically runs $2,450–$5,250, and high-efficiency condensing furnace runs $3,650–$7,700 in Chattanooga, Tennessee. These are area-wide market estimates, not Malone Heat & Air's quotes. For an exact price, request a written estimate from Malone Heat & Air.
What pricing terms does Malone Heat & Air publish on their website?
Malone Heat & Air's website publishes: Financing available, Free estimates. Promotions and plans change — confirm currently-available terms with Malone Heat & Air before acting.
Does Malone Heat & Air do Furnace Replacement in Chattanooga, TN?
Yes. Malone Heat & Air lists Furnace Replacement among its services and serves Chattanooga, TN and Replacement Chattanooga, TN. Call +1-423-624-6647 for a quote.
Does Malone Heat & Air do Emergency HVAC Service in Chattanooga, TN?
Yes. Malone Heat & Air lists Emergency HVAC Service among its services and serves Chattanooga, TN and Replacement Chattanooga, TN. Call +1-423-624-6647 for a quote.
Compare with nearby providers
| Provider | Vouched | Years | BBB | Yelp | Our picks | |
|---|---|---|---|---|---|---|
Malone Heat & Air (this company) |
85/100 | 4.8★ (1,290+) | 41+ | — | — | Highest Vouched Score Combustion-Safe Installation High-Efficiency (95%+ AFUE) Upgrades |
| 80/100 | 4.8★ (725+) | 65+ | — | — | — | |
| 85/100 | 4.8★ (4,400+) | 37+ | — | — | Best for Honest Replace-vs-Repair Best for Furnace + AC Changeout |
Listed in
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Profile last updated July 8, 2026.