Hiller Plumbing, Heating, Cooling & Electrical
Knoxville, TN Furnace Replacement · #1 of 8 · 36+ yrs
ⓘVouched Score is calculated from publicly available signals: Google rating & review count, Yelp rating, BBB grade, review sentiment, years in business, local search ranking, and provider website content. Not a guarantee of service quality.Embed this score
⏱ 36+ years in business
Review sentiment: 92/100
At a glance
- Google rating
- 4.9★ from 5,395+ reviews
- In business
- 36+ years
- Services
- 2 Furnace Replacement services
- Service area
- Knoxville, TN + 1 nearby
- Phone
- +1-865-545-0947
Overview
Editorial review
Hiller advertises dedicated furnace replacement and many full-system changeouts. The company lists ACCA and Manual J load calculations on its site. Knoxville's variable winters reward properly vented, high-efficiency furnace installs. Google reviewers note technicians explain work and follow up on warranty items.
Furnace replacement and matched furnace‑and‑AC changeouts in Knoxville, TN. ACCA affiliation listed, with Manual J/load calculations noted on the site. Emergency Response: states 24/7 and same‑day replacement availability. 35+ years in business since 1990.
Vouched Score breakdown — 85/100
Above the Knoxville, TN Furnace Replacement average of 81/100. Ranks #1 of 8 listed Furnace Replacement providers in Knoxville, TN.
Editorial Review
79
46%
Google Rating
97
17%
Local Search Rank
55
9%
Review Sentiment
92
15%
Years in Business
100
4%
Google Review Volume
100
9%
Composite of public-record signals (BBB, license records), customer review signals (Google, Yelp), and editorial assessment of provider profile. See full methodology →
How Hiller Plumbing, Heating, Cooling & Electrical compares to the Knoxville average
| Signal | Hiller Plumbing, Heating, Coo… | Knoxville avg | Delta |
|---|---|---|---|
| Vouched Score | 85/100 | 81/100 | +4 vs avg |
| Google rating | 4.9★ | 4.8★ | +0.1 vs avg |
| Review volume | 5,395+ | 2,235+ | +3159 vs avg |
| Years in business | 36+ | 33+ | +3 vs avg |
What customers say
Pros & cons
Pros
Verified strengths
- High Google rating (4.9★ across 5,395+ reviews)
- Long-established (36+ years in business)
Self-reported on their website — not independently verified.
- Emergency response: 24/7
- Financing available
- Specializes in furnace replacement
punctualityclear explanationswarranty follow-upcourteous technicians
Cons
What reviewers flag
rating divergence
When to choose them — and when to consider alternatives
Choose them if
- You need same-day furnace replacement
- You need same-day or after-hours service
- You need to finance the work
- You prefer a family-owned operation
- You want a top-rated provider with substantial review history (4.9★, 5,395+ reviews)
Consider alternatives if
- Reports of rating divergence would be a deal-breaker for you
- You want a BBB-rated firm specifically
Services
- Furnace Replacement
- Emergency HVAC Service
Service area
Knoxville, TN home · Replacement Knoxville, TN home
What Hiller Plumbing, Heating, Cooling & Electrical publishes about pricing
Maintenance plans
-
$39/mo
As published: $39/mo"…or Whole Home Water Filtration System Starting at $39/mo $99 Drain Cleaning BOGO Free Light Fixture Instal…" -
Maintenance Program
As published: Maintenance Program"…nel Upgrades and Replacement Generators Generator Maintenance Program Lighting Surge Protection Commercial Electrical F…"
Financing
-
0% financing
As published: 0% financing"…a Cooling Tune-Up, Get Additional Tune-Up for $50 0% Interest on Select New Whole-Home Generator Whole Home Wat…"
Happy You'll Be Guarantee More Promotions Happy Hiller Club Happy You'll Be Guarantee Company About Accessibility Careers Happy Hiller Club Happy You’ll Be Guarantee Contact Us Resources Blog Financing Options Sponsorships Advertising Reviews Careers $500 Off RUUD Tankless Water Heater Buy a Cooling Tune-Up, Get Additional Tune-Up for $50 0% Interest on Select New Whole-Home Generator Whole Home Water Filtration System Starting at $39/mo $99 Drain Cleaning BOGO Free Light Fixture Installation Fr
Guarantees & credentials
- Satisfaction guaranteed
- Licensed
Sourced from the provider's own website. We surface these as published; we do not independently verify each license or warranty.
Contact & hours
Frequently asked questions
What are the pros of Hiller Plumbing, Heating, Cooling & Electrical?
Based on public records and customer reviews: High Google rating (4.9★ across 5,395+ reviews); Long-established (36+ years in business); Emergency response: 24/7; Financing available; Specializes in furnace replacement.
When should I choose Hiller Plumbing, Heating, Cooling & Electrical?
Choose them if: You need same-day furnace replacement; You need same-day or after-hours service; You need to finance the work; You prefer a family-owned operation; You want a top-rated provider with substantial review history (4.9★, 5,395+ reviews).
When should I consider alternatives to Hiller Plumbing, Heating, Cooling & Electrical?
Consider alternatives if: Reports of rating divergence would be a deal-breaker for you; You want a BBB-rated firm specifically.
What is the Vouched Score for Hiller Plumbing, Heating, Cooling & Electrical?
85/100. Top contributing signals: Years In Business 100/100, Google Review Count 100/100, Google Rating 97/100. The score blends public-record signals (BBB, license records), customer review signals (Google, Yelp), and editorial assessment.
How long has Hiller Plumbing, Heating, Cooling & Electrical been in business?
Hiller Plumbing, Heating, Cooling & Electrical has been operating for 36+ years in Knoxville, TN.
How can I contact Hiller Plumbing, Heating, Cooling & Electrical?
Call Hiller Plumbing, Heating, Cooling & Electrical at +1-865-545-0947. Address: 5507 Ball Camp Pike, Knoxville, TN 37921, USA.
What does furnace replacement service typically cost when working with a Knoxville, TN provider like Hiller Plumbing, Heating, Cooling & Electrical?
Full gas furnace replacement typically runs $2,500–$5,350, and high-efficiency condensing furnace runs $3,700–$7,850 in Knoxville, Tennessee. These are area-wide market estimates, not Hiller Plumbing, Heating, Cooling & Electrical's quotes. For an exact price, request a written estimate from Hiller Plumbing, Heating, Cooling & Electrical.
What pricing terms does Hiller Plumbing, Heating, Cooling & Electrical publish on their website?
Hiller Plumbing, Heating, Cooling & Electrical's website publishes: $39/mo, 0% financing. Promotions and plans change — confirm currently-available terms with Hiller Plumbing, Heating, Cooling & Electrical before acting.
Does Hiller Plumbing, Heating, Cooling & Electrical do Furnace Replacement in Knoxville, TN?
Yes. Hiller Plumbing, Heating, Cooling & Electrical lists Furnace Replacement among its services and serves Knoxville, TN and Replacement Knoxville, TN. Call +1-865-545-0947 for a quote.
Does Hiller Plumbing, Heating, Cooling & Electrical do Emergency HVAC Service in Knoxville, TN?
Yes. Hiller Plumbing, Heating, Cooling & Electrical lists Emergency HVAC Service among its services and serves Knoxville, TN and Replacement Knoxville, TN. Call +1-865-545-0947 for a quote.
Compare with nearby providers
| Provider | Vouched | Years | BBB | Yelp | Our picks | |
|---|---|---|---|---|---|---|
Hiller Plumbing, Heating, Cooling & Electrical (this company) |
85/100 | 4.9★ (5,395+) | 36+ | — | — | Highest Vouched Score Proper Sizing Furnace + AC Changeout |
| 82/100 | 4.9★ (1,295+) | 27+ | — | — | Best for Commercial Furnace Replacement | |
| 78/100 | 4.8★ (1,170+) | 10+ | — | — | — | |
| 80/100 | 4.8★ (1,465+) | 42+ | — | — | Best for Honest Replace-vs-Repair |
Listed in
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Profile last updated July 8, 2026.