Chaffee HVAC, Plumbing, & Electrical
Knoxville, TN Furnace Replacement · #3 of 8 · NATE-certified · 27+ yrs
ⓘVouched Score is calculated from publicly available signals: Google rating & review count, Yelp rating, BBB grade, review sentiment, years in business, local search ranking, and provider website content. Not a guarantee of service quality.Embed this score
⏱ 27+ years in business
NATE-certified
Review sentiment: 95/100
At a glance
- Google rating
- 4.9★ from 1,295+ reviews
- In business
- 27+ years
- Services
- 3 Furnace Replacement services
- Service area
- Knoxville, TN + 1 nearby
- Phone
- +1-865-602-3552
Overview
Editorial review
Furnace replacement focus highlighted by a strong service offering and reviewer outcomes. NATE-certified technicians, per their site, support installations and service. Chaffee notes flat-rate pricing, free estimates, and financing available for higher-ticket changeouts. Founded in 1999, Chaffee lists over 25 years of local service in Knoxville and surrounding areas. Knoxville winters can stress older furnaces, and Chaffee says they provide emergency heating response when needed.
Furnace replacement and installation in Knoxville, focused on residential and light-commercial changeouts. NATE-certified technicians on staff, per their site, handle installations and maintenance. Flat-rate pricing, free estimates, and financing available are listed for larger replacements.
Vouched Score breakdown — 82/100
Above the Knoxville, TN Furnace Replacement average of 81/100. Ranks #3 of 8 listed Furnace Replacement providers in Knoxville, TN.
Editorial Review
79
46%
Google Rating
97
17%
Local Search Rank
53
9%
Review Sentiment
95
15%
Years in Business
70
4%
Google Review Volume
84
9%
Composite of public-record signals (BBB, license records), customer review signals (Google, Yelp), and editorial assessment of provider profile. See full methodology →
How Chaffee HVAC, Plumbing, & Electrical compares to the Knoxville average
| Signal | Chaffee HVAC, Plumbing, & Ele… | Knoxville avg | Delta |
|---|---|---|---|
| Vouched Score | 82/100 | 81/100 | +1 vs avg |
| Google rating | 4.9★ | 4.8★ | +0.1 vs avg |
| Review volume | 1,295+ | 2,235+ | -941 vs avg |
| Years in business | 27+ | 33+ | -6 vs avg |
What customers say
Reviewers praise:
punctualityfast responsethorough diagnosticsclean job sites
Pros
Verified strengths
- High Google rating (4.9★ across 1,295+ reviews)
- Long-established (27+ years in business)
Self-reported on their website — not independently verified.
- NATE-certified technicians
- Emergency response: 24/7
- Financing available
- Free estimates
When to choose them — and when to consider alternatives
Choose them if
- You need same-day furnace replacement
- You need same-day or after-hours service
- You need to finance the work
- You have a commercial property
- You want a top-rated provider with substantial review history (4.9★, 1,295+ reviews)
Consider alternatives if
- You want a BBB-rated firm specifically
Services
- Furnace Replacement
- Emergency HVAC Service
- Commercial HVAC
Service area
Knoxville, TN home · Replacement Knoxville, TN home
What Chaffee HVAC, Plumbing, & Electrical publishes about pricing
Maintenance plans
-
Membership Plan
As published: Membership Plan"…Cooling & Plumbing Services Welcome Services VIP Membership Plan Air Conditioning AC Repair AC Installation Ductle…" -
Membership Program
As published: Membership Program"…tractors in the Greater Knoxville Area $18.50 VIP Membership Program Get a Free Estimate Home Page Form Updates Briefl…" -
Maintenance Plan
As published: Maintenance Plan"…out your home, HVAC system, and plumbing systems. Maintenance Plan Popup…"
Pricing model
-
Flat-rate pricing
As published: Flat-rate pricing"…ials Qualified HVAC Contractors Quality work with flat-rate pricing Honest and extremely customer-oriented service Ex…"
Estimates
-
Free estimates
As published: Free estimates"…noxville Area $18.50 VIP Membership Program Get a Free Estimate Home Page Form Updates Briefly explain what proje…"
AIR CONDITIONING HEATING DUCTLESS AC PLUMBING MAINTENANCE SPECIALS AC Repair & Heating Services in the Greater Knoxville Area With a reputation for putting the needs of our customers first Chaffee is your premier choice for quality HVAC contractors in Clinton , Knoxville, Loudon Oak Ridge , TN, and the surrounding areas . From emergency AC repair to new installations, our highly skilled professionals are the best at keeping indoor environments comfortable year-round. All-Season Solutions for Ind
Guarantees & credentials
- NATE-certified
Sourced from the provider's own website. We surface these as published; we do not independently verify each license or warranty.
Contact & hours
📞
🌐
✉️
📍
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Call for hours
Frequently asked questions
What are the pros of Chaffee HVAC, Plumbing, & Electrical?
Based on public records and customer reviews: High Google rating (4.9★ across 1,295+ reviews); Long-established (27+ years in business); NATE-certified technicians; Emergency response: 24/7; Financing available; Free estimates.
When should I choose Chaffee HVAC, Plumbing, & Electrical?
Choose them if: You need same-day furnace replacement; You need same-day or after-hours service; You need to finance the work; You have a commercial property; You want a top-rated provider with substantial review history (4.9★, 1,295+ reviews).
When should I consider alternatives to Chaffee HVAC, Plumbing, & Electrical?
Consider alternatives if: You want a BBB-rated firm specifically.
What is the Vouched Score for Chaffee HVAC, Plumbing, & Electrical?
82/100. Top contributing signals: Google Rating 97/100+ Review Sentiment 95/100, Google Review Count 84/100. The score blends public-record signals (BBB, license records), customer review signals (Google, Yelp), and editorial assessment.
How long has Chaffee HVAC, Plumbing, & Electrical been in business?
Chaffee HVAC, Plumbing, & Electrical has been operating for 27+ years in Knoxville, TN.
How can I contact Chaffee HVAC, Plumbing, & Electrical?
Call Chaffee HVAC, Plumbing, & Electrical at +1-865-602-3552. Address: 5725 Ball Camp Pike, Knoxville, TN 37921, USA.
What does furnace replacement service typically cost when working with a Knoxville, TN provider like Chaffee HVAC, Plumbing, & Electrical?
Full gas furnace replacement typically runs $2,500–$5,350, and high-efficiency condensing furnace runs $3,700–$7,850 in Knoxville, Tennessee. These are area-wide market estimates, not Chaffee HVAC, Plumbing, & Electrical's quotes. For an exact price, request a written estimate from Chaffee HVAC, Plumbing, & Electrical.
What pricing terms does Chaffee HVAC, Plumbing, & Electrical publish on their website?
Chaffee HVAC, Plumbing, & Electrical's website publishes: Membership Plan, Flat-rate pricing, Free estimates. Promotions and plans change — confirm currently-available terms with Chaffee HVAC, Plumbing, & Electrical before acting.
Does Chaffee HVAC, Plumbing, & Electrical do Furnace Replacement in Knoxville, TN?
Yes. Chaffee HVAC, Plumbing, & Electrical lists Furnace Replacement among its services and serves Knoxville, TN and Replacement Knoxville, TN. Call +1-865-602-3552 for a quote.
Does Chaffee HVAC, Plumbing, & Electrical do Emergency HVAC Service in Knoxville, TN?
Yes. Chaffee HVAC, Plumbing, & Electrical lists Emergency HVAC Service among its services and serves Knoxville, TN and Replacement Knoxville, TN. Call +1-865-602-3552 for a quote.
Compare with nearby providers
| Provider | Vouched | Years | BBB | Yelp | Our picks | |
|---|---|---|---|---|---|---|
Chaffee HVAC, Plumbing, & Electrical (this company) |
82/100 | 4.9★ (1,295+) | 27+ | — | — | Commercial Furnace Replacement |
| 85/100 | 4.9★ (5,395+) | 36+ | — | — | Highest Vouched Score Best for Proper Sizing Best for Furnace + AC Changeout |
|
| 78/100 | 4.8★ (1,170+) | 10+ | — | — | — | |
| 80/100 | 4.8★ (1,465+) | 42+ | — | — | Best for Honest Replace-vs-Repair |
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Profile last updated July 8, 2026.