Chaffee HVAC, Plumbing, & Electrical
Knoxville, TN Furnace Repair · #2 of 8 · NATE-certified · 27+ yrs
ⓘVouched Score is calculated from publicly available signals: Google rating & review count, Yelp rating, BBB grade, review sentiment, years in business, local search ranking, and provider website content. Not a guarantee of service quality.Embed this score
⏱ 27+ years in business
NATE-certified
Review sentiment: 95/100
At a glance
- Google rating
- 4.9★ from 1,295+ reviews
- In business
- 27+ years
- Services
- 3 Furnace Repair services
- Service area
- Knoxville, TN + 1 nearby
- Phone
- +1-865-602-3552
Overview
Editorial review
furnace repair focus stated with dedicated diagnostics and repair workflows. Chaffee lists NATE-certified technicians on staff. The company notes 24/7 emergency response for Knoxville no-heat calls. Chaffee advertises flat-rate pricing, free estimates, and financing options. Chaffee traces service back to 1999, tying long tenure to East Tennessee winter readiness.
Furnace repair specialists serving Knoxville with emphasis on diagnostics and emergency heating work. NATE-certified technicians staff service visits and diagnostic work. Emergency Response is listed as 24/7 with same-day service advertised. Flat-rate pricing, free estimates, and financing are noted on their site.
Vouched Score breakdown — 85/100
Above the Knoxville, TN Furnace Repair average of 83/100. Ranks #2 of 8 listed Furnace Repair providers in Knoxville, TN.
Editorial Review
84
46%
Google Rating
97
17%
Local Search Rank
62
9%
Review Sentiment
95
15%
Years in Business
70
4%
Google Review Volume
84
9%
Composite of public-record signals (BBB, license records), customer review signals (Google, Yelp), and editorial assessment of provider profile. See full methodology →
How Chaffee HVAC, Plumbing, & Electrical compares to the Knoxville average
| Signal | Chaffee HVAC, Plumbing, & Ele… | Knoxville avg | Delta |
|---|---|---|---|
| Vouched Score | 85/100 | 82/100 | +2 vs avg |
| Google rating | 4.9★ | 4.8★ | +0.1 vs avg |
| Review volume | 1,295+ | 2,235+ | -941 vs avg |
| Years in business | 27+ | 33+ | -6 vs avg |
What customers say
Reviewers praise:
prompt responsefast diagnosticsthorough maintenancetimely repairs
Pros
Verified strengths
- High Google rating (4.9★ across 1,295+ reviews)
- Long-established (27+ years in business)
Self-reported on their website — not independently verified.
- NATE-certified technicians
- Emergency response: 24/7
- Financing available
- Free estimates
- Flat-rate, upfront pricing
- Specializes in furnace repair
- Specializes in emergency
When to choose them — and when to consider alternatives
Choose them if
- You need no-heat / emergency furnace repair
- You need furnace tune-up & maintenance
- You need commercial furnace repair
- You need same-day or after-hours service
- You need to finance the work
Consider alternatives if
- You want a BBB-rated firm specifically
Services
- Furnace Repair
- Emergency HVAC Service
- Commercial HVAC
Service area
Knoxville, TN home · Repair Knoxville, TN home
What Chaffee HVAC, Plumbing, & Electrical publishes about pricing
Maintenance plans
-
Membership Plan
As published: Membership Plan"…Cooling & Plumbing Services Welcome Services VIP Membership Plan Air Conditioning AC Repair AC Installation Ductle…" -
Membership Program
As published: Membership Program"…tractors in the Greater Knoxville Area $18.50 VIP Membership Program Get a Free Estimate Home Page Form Updates Briefl…" -
Maintenance Plan
As published: Maintenance Plan"…out your home, HVAC system, and plumbing systems. Maintenance Plan Popup…"
Pricing model
-
Flat-rate pricing
As published: Flat-rate pricing"…ials Qualified HVAC Contractors Quality work with flat-rate pricing Honest and extremely customer-oriented service Ex…"
Estimates
-
Free estimates
As published: Free estimates"…noxville Area $18.50 VIP Membership Program Get a Free Estimate Home Page Form Updates Briefly explain what proje…"
AIR CONDITIONING HEATING DUCTLESS AC PLUMBING MAINTENANCE SPECIALS AC Repair & Heating Services in the Greater Knoxville Area With a reputation for putting the needs of our customers first Chaffee is your premier choice for quality HVAC contractors in Clinton , Knoxville, Loudon Oak Ridge , TN, and the surrounding areas . From emergency AC repair to new installations, our highly skilled professionals are the best at keeping indoor environments comfortable year-round. All-Season Solutions for Ind
Guarantees & credentials
- NATE-certified
Sourced from the provider's own website. We surface these as published; we do not independently verify each license or warranty.
Contact & hours
📞
🌐
✉️
📍
🕒
Call for hours (verify current hours)
Frequently asked questions
What are the pros of Chaffee HVAC, Plumbing, & Electrical?
Based on public records and customer reviews: High Google rating (4.9★ across 1,295+ reviews); Long-established (27+ years in business); NATE-certified technicians; Emergency response: 24/7; Financing available; Free estimates; Flat-rate, upfront pricing; Specializes in furnace repair.
When should I choose Chaffee HVAC, Plumbing, & Electrical?
Choose them if: You need no-heat / emergency furnace repair; You need furnace tune-up & maintenance; You need commercial furnace repair; You need same-day or after-hours service; You need to finance the work.
When should I consider alternatives to Chaffee HVAC, Plumbing, & Electrical?
Consider alternatives if: You want a BBB-rated firm specifically.
What is the Vouched Score for Chaffee HVAC, Plumbing, & Electrical?
85/100. Top contributing signals: Google Rating 97/100+ Review Sentiment 95/100, Google Review Count 84/100. The score blends public-record signals (BBB, license records), customer review signals (Google, Yelp), and editorial assessment.
How long has Chaffee HVAC, Plumbing, & Electrical been in business?
Chaffee HVAC, Plumbing, & Electrical has been operating for 27+ years in Knoxville, TN.
How can I contact Chaffee HVAC, Plumbing, & Electrical?
Call Chaffee HVAC, Plumbing, & Electrical at +1-865-602-3552. Address: 5725 Ball Camp Pike, Knoxville, TN 37921, USA.
What does furnace repair service typically cost when working with a Knoxville, TN provider like Chaffee HVAC, Plumbing, & Electrical?
Furnace service call / diagnostic fee typically runs $60–$165, and hot surface igniter replacement runs $125–$370 in Knoxville, Tennessee. These are area-wide market estimates, not Chaffee HVAC, Plumbing, & Electrical's quotes. For an exact price, request a written estimate from Chaffee HVAC, Plumbing, & Electrical.
What pricing terms does Chaffee HVAC, Plumbing, & Electrical publish on their website?
Chaffee HVAC, Plumbing, & Electrical's website publishes: Membership Plan, Flat-rate pricing, Free estimates. Promotions and plans change — confirm currently-available terms with Chaffee HVAC, Plumbing, & Electrical before acting.
Does Chaffee HVAC, Plumbing, & Electrical do Furnace Repair in Knoxville, TN?
Yes. Chaffee HVAC, Plumbing, & Electrical lists Furnace Repair among its services and serves Knoxville, TN and Repair Knoxville, TN. Call +1-865-602-3552 for a quote.
Does Chaffee HVAC, Plumbing, & Electrical do Emergency HVAC Service in Knoxville, TN?
Yes. Chaffee HVAC, Plumbing, & Electrical lists Emergency HVAC Service among its services and serves Knoxville, TN and Repair Knoxville, TN. Call +1-865-602-3552 for a quote.
Compare with nearby providers
| Provider | Vouched | Years | BBB | Yelp | Our picks | |
|---|---|---|---|---|---|---|
Chaffee HVAC, Plumbing, & Electrical (this company) |
85/100 | 4.9★ (1,295+) | 27+ | — | — | Most Transparent Pricing Commercial Furnace Repair |
| 86/100 | 4.9★ (5,395+) | 36+ | — | — | Highest Vouched Score | |
| 83/100 | 4.8★ (1,170+) | 10+ | — | — | — | |
| 81/100 | 4.8★ (1,465+) | 42+ | — | — | — |
Listed in
Explore more
Profile last updated July 8, 2026.