Chaffee HVAC, Plumbing, & Electrical
Knoxville, TN Heat Pump Installation · #2 of 8 · NATE-certified · 27+ yrs
ⓘVouched Score is calculated from publicly available signals: Google rating & review count, Yelp rating, BBB grade, review sentiment, years in business, local search ranking, and provider website content. Not a guarantee of service quality.Embed this score
⏱ 27+ years in business
NATE-certified
Review sentiment: 94/100
At a glance
- Google rating
- 4.9★ from 1,295+ reviews
- In business
- 27+ years
- Services
- 2 Heat Pump Installation services
- Service area
- Knoxville, TN + 1 nearby
Overview
Editorial review
Ducted air-source heat pump installations are listed among Chaffee's core specialties. Chaffee HVAC, Plumbing, & Electrical notes NATE-certified technicians on staff. Chaffee opened in 1999 and shows 25+ years operating locally. Chaffee lists emergency service availability and same-day response options for Knoxville customers. Reviews reference quick scheduling and clear estimates.
Residential ducted air-source heat pump installations across Knoxville and nearby communities. NATE-certified technicians handle ductless and ducted systems. Flat-rate pricing, free estimates, and financing options are advertised. Founded in 1999, showing 25+ years of local HVAC experience.
Vouched Score breakdown — 81/100
At the Knoxville, TN Heat Pump Installation average (81/100). Ranks #2 of 8 listed Heat Pump Installation providers in Knoxville, TN.
Editorial Review
79
46%
Google Rating
97
17%
Local Search Rank
44
9%
Review Sentiment
94
15%
Years in Business
70
4%
Google Review Volume
84
9%
Composite of public-record signals (BBB, license records), customer review signals (Google, Yelp), and editorial assessment of provider profile. See full methodology →
How Chaffee HVAC, Plumbing, & Electrical compares to the Knoxville average
| Signal | Chaffee HVAC, Plumbing, & Ele… | Knoxville avg | Delta |
|---|---|---|---|
| Vouched Score | 81/100 | 81/100 | matches city average |
| Google rating | 4.9★ | 4.8★ | +0.1 vs avg |
| Review volume | 1,295+ | 2,870+ | -1576 vs avg |
| Years in business | 27+ | 33+ | -6 vs avg |
What customers say
Reviewers praise:
punctualityfast responsetransparent pricingknowledgeable technicians
Pros
Verified strengths
- High Google rating (4.9★ across 1,295+ reviews)
- Long-established (27+ years in business)
Self-reported on their website — not independently verified.
- NATE-certified technicians
- Emergency response: 24/7
- Financing available
- Free estimates
- Flat-rate, upfront pricing
When to choose them — and when to consider alternatives
Choose them if
- You need heat pump replacement
- You need same-day or after-hours service
- You need to finance the work
- You want a top-rated provider with substantial review history (4.9★, 1,295+ reviews)
- You value a long-tenured local operator (27+ years in business)
Consider alternatives if
- You want a BBB-rated firm specifically
Services
- Heat Pump Service
- Emergency HVAC Service
Service area
Knoxville, TN home · Pump Install Knoxville, TN home
What Chaffee HVAC, Plumbing, & Electrical publishes about pricing
Maintenance plans
-
Membership Plan
As published: Membership Plan"…Cooling & Plumbing Services Welcome Services VIP Membership Plan Air Conditioning AC Repair AC Installation Ductle…" -
Membership Program
As published: Membership Program"…tractors in the Greater Knoxville Area $18.50 VIP Membership Program Get a Free Estimate Home Page Form Updates Briefl…" -
Maintenance Plan
As published: Maintenance Plan"…out your home, HVAC system, and plumbing systems. Maintenance Plan Popup…"
Pricing model
-
Flat-rate pricing
As published: Flat-rate pricing"…ials Qualified HVAC Contractors Quality work with flat-rate pricing Honest and extremely customer-oriented service Ex…"
Estimates
-
Free estimates
As published: Free estimates"…noxville Area $18.50 VIP Membership Program Get a Free Estimate Home Page Form Updates Briefly explain what proje…"
AIR CONDITIONING HEATING DUCTLESS AC PLUMBING MAINTENANCE SPECIALS AC Repair & Heating Services in the Greater Knoxville Area With a reputation for putting the needs of our customers first Chaffee is your premier choice for quality HVAC contractors in Clinton , Knoxville, Loudon Oak Ridge , TN, and the surrounding areas . From emergency AC repair to new installations, our highly skilled professionals are the best at keeping indoor environments comfortable year-round. All-Season Solutions for Ind
Guarantees & credentials
- NATE-certified
Sourced from the provider's own website. We surface these as published; we do not independently verify each license or warranty.
Contact & hours
Frequently asked questions
What are the pros of Chaffee HVAC, Plumbing, & Electrical?
Based on public records and customer reviews: High Google rating (4.9★ across 1,295+ reviews); Long-established (27+ years in business); NATE-certified technicians; Emergency response: 24/7; Financing available; Free estimates; Flat-rate, upfront pricing.
When should I choose Chaffee HVAC, Plumbing, & Electrical?
Choose them if: You need heat pump replacement; You need same-day or after-hours service; You need to finance the work; You want a top-rated provider with substantial review history (4.9★, 1,295+ reviews); You value a long-tenured local operator (27+ years in business).
When should I consider alternatives to Chaffee HVAC, Plumbing, & Electrical?
Consider alternatives if: You want a BBB-rated firm specifically.
What is the Vouched Score for Chaffee HVAC, Plumbing, & Electrical?
81/100. Top contributing signals: Google Rating 97/100+ Review Sentiment 94/100, Google Review Count 84/100. The score blends public-record signals (BBB, license records), customer review signals (Google, Yelp), and editorial assessment.
How long has Chaffee HVAC, Plumbing, & Electrical been in business?
Chaffee HVAC, Plumbing, & Electrical has been operating for 27+ years in Knoxville, TN.
What does heat pump installation service typically cost when working with a Knoxville, TN provider like Chaffee HVAC, Plumbing, & Electrical?
Ducted air-source heat pump + air handler, full system typically runs $6,600–$13,200, and geothermal system — premium alternative runs $12,400–$28,900 in Knoxville, Tennessee. These are area-wide market estimates, not Chaffee HVAC, Plumbing, & Electrical's quotes. For an exact price, request a written estimate from Chaffee HVAC, Plumbing, & Electrical.
What pricing terms does Chaffee HVAC, Plumbing, & Electrical publish on their website?
Chaffee HVAC, Plumbing, & Electrical's website publishes: Membership Plan, Flat-rate pricing, Free estimates. Promotions and plans change — confirm currently-available terms with Chaffee HVAC, Plumbing, & Electrical before acting.
Does Chaffee HVAC, Plumbing, & Electrical do Heat Pump Service in Knoxville, TN?
Yes. Chaffee HVAC, Plumbing, & Electrical lists Heat Pump Service among its services and serves Knoxville, TN and Pump Install Knoxville, TN.
Does Chaffee HVAC, Plumbing, & Electrical do Emergency HVAC Service in Knoxville, TN?
Yes. Chaffee HVAC, Plumbing, & Electrical lists Emergency HVAC Service among its services and serves Knoxville, TN and Pump Install Knoxville, TN.
Compare with nearby providers
| Provider | Vouched | Years | BBB | Yelp | Our picks | |
|---|---|---|---|---|---|---|
Chaffee HVAC, Plumbing, & Electrical (this company) |
81/100 | 4.9★ (1,295+) | 27+ | — | — | — |
| 84/100 | 4.9★ (5,395+) | 36+ | — | — | — | |
| 80/100 | 4.8★ (5,740+) | 20+ | — | — | — | |
| 79/100 | 4.8★ (1,170+) | 10+ | — | — | — |
Listed in
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Profile last updated July 7, 2026.