Rocky Top HVAC, LLC
Knoxville, TN Furnace Repair · #4 of 8 · NATE-certified · 10+ yrs
At a glance
- Google rating
- 4.8★ from 1,170+ reviews
- In business
- 10+ years
- Services
- 2 Furnace Repair services
- Service area
- Knoxville, TN + 1 nearby
- Phone
- +1-865-474-1511
Overview
Rocky Top HVAC leads with furnace repair experience and a heavy emphasis on diagnostic accuracy. The company notes a NATE-certified technician team and over 200 combined years. Rocky Top HVAC advertises a lifetime parts and labor warranty for covered repairs. Knoxville's winter cold makes quick no-heat responses essential, and Rocky Top states 24/7 and same-day emergency availability.
Rocky Top HVAC focuses on furnace repair throughout Knoxville and nearby communities. NATE-certified technicians form the core team, per their site. Lifetime parts and labor warranty is advertised for covered services. Emergency response is advertised as 24/7 with same-day service available.
Vouched Score breakdown — 83/100
At the Knoxville, TN Furnace Repair average (83/100). Ranks #4 of 8 listed Furnace Repair providers in Knoxville, TN.
Composite of public-record signals (BBB, license records), customer review signals (Google, Yelp), and editorial assessment of provider profile. See full methodology →
How Rocky Top HVAC, LLC compares to the Knoxville average
| Signal | Rocky Top HVAC, LLC | Knoxville avg | Delta |
|---|---|---|---|
| Vouched Score | 83/100 | 82/100 | +0 vs avg |
| Google rating | 4.8★ | 4.8★ | matches city average |
| Review volume | 1,170+ | 2,235+ | -1067 vs avg |
| Years in business | 10+ | 33+ | -23 vs avg |
Pros & cons
- High Google rating (4.8★ across 1,170+ reviews)
- Long-established (10+ years in business)
Self-reported on their website — not independently verified.
- NATE-certified technicians
- Background-verified team
- Emergency response: 24/7
- Lifetime labor warranty
- Financing available
- Specializes in furnace repair
When to choose them — and when to consider alternatives
- You need no-heat / emergency furnace repair
- You need furnace tune-up & maintenance
- You need same-day or after-hours service
- You need to finance the work
- You prefer a family-owned operation
- Reports of rating divergence would be a deal-breaker for you
- Reports of yelp rating would be a deal-breaker for you
- You want a BBB-rated firm specifically
Services
- Furnace Repair
- Emergency HVAC Service
Service area
Knoxville, TN home · Repair Knoxville, TN home
Guarantees & credentials
- Licensed
- Licensed and Insured
- NATE-certified
- NATE certified
- Satisfaction Guaranteed
- Certified by North American Technician Excellence
Sourced from the provider's own website. We surface these as published; we do not independently verify each license or warranty.
Contact & hours
Frequently asked questions
What are the pros of Rocky Top HVAC, LLC?
When should I choose Rocky Top HVAC, LLC?
When should I consider alternatives to Rocky Top HVAC, LLC?
What is the Vouched Score for Rocky Top HVAC, LLC?
How long has Rocky Top HVAC, LLC been in business?
How can I contact Rocky Top HVAC, LLC?
What does furnace repair service typically cost when working with a Knoxville, TN provider like Rocky Top HVAC, LLC?
What pricing terms does Rocky Top HVAC, LLC publish on their website?
Does Rocky Top HVAC, LLC do Furnace Repair in Knoxville, TN?
Does Rocky Top HVAC, LLC do Emergency HVAC Service in Knoxville, TN?
Compare with nearby providers
| Provider | Vouched | Years | BBB | Yelp | Our picks | |
|---|---|---|---|---|---|---|
Rocky Top HVAC, LLC (this company) |
83/100 | 4.8★ (1,170+) | 10+ | — | — | — |
| 81/100 | 4.8★ (1,465+) | 42+ | — | — | — | |
| 85/100 | 4.9★ (1,295+) | 27+ | — | — | Most Transparent Pricing Best for Commercial Furnace Repair |
|
| 86/100 | 4.9★ (5,395+) | 36+ | — | — | Highest Vouched Score |
Listed in
Explore more
Profile last updated July 8, 2026.