Rocky Top HVAC, LLC
Knoxville, TN Furnace Replacement · #7 of 8 · NATE-certified · 10+ yrs
At a glance
- Google rating
- 4.8★ from 1,170+ reviews
- In business
- 10+ years
- Services
- 2 Furnace Replacement services
- Service area
- Knoxville, TN + 1 nearby
- Phone
- +1-865-474-1511
Overview
Rocky Top HVAC advertises furnace replacement and installation with named brands like Trane and Goodman. The company notes NATE-certified technicians across its team. Knoxville homeowners face humid summers and variable winters; gas furnace sizing and venting matter here. Rocky Top HVAC lists financing options and a lifetime parts and labor warranty.
Furnace replacement and HVAC service focused on residential installs in Knoxville, Tennessee. NATE-certified technicians are listed on their team, per the website. The company advertises a lifetime parts and labor warranty (stated on site). The site also lists financing options and 24/7 emergency response availability.
Vouched Score breakdown — 78/100
Knoxville, TN Furnace Replacement average is 81/100. Ranks #7 of 8 listed Furnace Replacement providers in Knoxville, TN.
Composite of public-record signals (BBB, license records), customer review signals (Google, Yelp), and editorial assessment of provider profile. See full methodology →
How Rocky Top HVAC, LLC compares to the Knoxville average
| Signal | Rocky Top HVAC, LLC | Knoxville avg | Delta |
|---|---|---|---|
| Vouched Score | 78/100 | 81/100 | -3 vs avg |
| Google rating | 4.8★ | 4.8★ | matches city average |
| Review volume | 1,170+ | 2,235+ | -1067 vs avg |
| Years in business | 10+ | 33+ | -23 vs avg |
Pros & cons
- High Google rating (4.8★ across 1,170+ reviews)
- Long-established (10+ years in business)
Self-reported on their website — not independently verified.
- NATE-certified technicians
- Background-verified team
- Emergency response: 24/7
- Lifetime labor warranty
- Financing available
When to choose them — and when to consider alternatives
- You need same-day furnace replacement
- You need same-day or after-hours service
- You need to finance the work
- You want a top-rated provider with substantial review history (4.8★, 1,170+ reviews)
- You want NATE-certified technicians
- Reports of rating divergence would be a deal-breaker for you
- Reports of yelp rating would be a deal-breaker for you
- You want a BBB-rated firm specifically
Services
- Furnace Replacement
- Emergency HVAC Service
Service area
Knoxville, TN home · Replacement Knoxville, TN home
Guarantees & credentials
- Licensed
- Licensed and Insured
- NATE-certified
- NATE certified
- Satisfaction Guaranteed
- Certified by North American Technician Excellence
Sourced from the provider's own website. We surface these as published; we do not independently verify each license or warranty.
Contact & hours
Frequently asked questions
What are the pros of Rocky Top HVAC, LLC?
When should I choose Rocky Top HVAC, LLC?
When should I consider alternatives to Rocky Top HVAC, LLC?
What is the Vouched Score for Rocky Top HVAC, LLC?
How long has Rocky Top HVAC, LLC been in business?
How can I contact Rocky Top HVAC, LLC?
What does furnace replacement service typically cost when working with a Knoxville, TN provider like Rocky Top HVAC, LLC?
What pricing terms does Rocky Top HVAC, LLC publish on their website?
Does Rocky Top HVAC, LLC do Furnace Replacement in Knoxville, TN?
Does Rocky Top HVAC, LLC do Emergency HVAC Service in Knoxville, TN?
Compare with nearby providers
| Provider | Vouched | Years | BBB | Yelp | Our picks | |
|---|---|---|---|---|---|---|
Rocky Top HVAC, LLC (this company) |
78/100 | 4.8★ (1,170+) | 10+ | — | — | — |
| 80/100 | 4.8★ (1,465+) | 42+ | — | — | Best for Honest Replace-vs-Repair | |
| 82/100 | 4.9★ (1,295+) | 27+ | — | — | Best for Commercial Furnace Replacement | |
| 85/100 | 4.9★ (5,395+) | 36+ | — | — | Highest Vouched Score Best for Proper Sizing Best for Furnace + AC Changeout |
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Profile last updated July 8, 2026.