A&R Plumbing, Heating, & Air Conditioning
Amarillo, TX Heat Pump Installation · #14 of 13
At a glance
- Google rating
- 4.6★ from 155+ reviews
- Services
- 2 Heat Pump Installation services
- Service area
- Amarillo, TX + 1 nearby
Overview
Lists Trane Comfort Specialist authorization on their site. Offers Wells Fargo Home Projects financing, per their pages. States emergency response is available 24/7 for Amarillo residents. A&R notes no overtime charges for Comfort Care members. Reviews sample fast emergency work and same-day outage fixes.
A&R Plumbing, Heating, & Air Conditioning installs and services ducted heat pumps in Amarillo. Lists Trane Comfort Specialist authorization on its website. Offers Wells Fargo Home Projects financing with approved credit. States emergency response is available 24/7 for heating and plumbing emergencies.
Vouched Score breakdown — 65/100
Amarillo, TX Heat Pump Installation average is 79/100. Ranks #14 of 13 listed Heat Pump Installation providers in Amarillo, TX.
Composite of public-record signals (BBB, license records), customer review signals (Google, Yelp), and editorial assessment of provider profile. See full methodology →
How A&R Plumbing, Heating, & Air Conditioning compares to the Amarillo average
| Signal | A&R Plumbing, Heating, & Air … | Amarillo avg | Delta |
|---|---|---|---|
| Vouched Score | 65/100 | 79/100 | -14 vs avg |
| Google rating | 4.6★ | 4.9★ | -0.3 vs avg |
| Review volume | 155+ | 660+ | -504 vs avg |
What customers say
"Semi-annual inspection prep for summertime. Service is usually excellent, but the gentleman they sent out was new (1 month on job) and he spent a long time in front of my house before coming in and took a long time to produce the receipt for maintenance. (I pay annually for 2 checks per year) . When he finally came back with my invoice, it was not even completed after being in his truck a long time. I feel like …"
— Gary Higgins · Mar 27, 2026 · Google Reviews"We called late in the evening the night before and they were able to get somebody out to us immediately we had a bath and shower house that was completely flooded out. Not only was the work done efficiently, but the price was amazing! The gentleman that came out were both awesome guys. We will definitely use A&R Plumbing For every need that we may have in the future."
— Walnutrv route66 · Oct 14, 2025 · Google Reviews"We had a system failure on a very busy Saturday morning. Also the coldest day of the year so far. Kyle finished up another emergency call and was on it within an hour, quickly troubleshot the issue, and quickly got us running. He was back first thing Monday morning to finish the job without disruption to our business. Timely and Professional, Great service! Thanks Kyle!"
— Mark Crawford · Jan 22, 2026 · Google Reviews"A&R serviced my home and waterleak quickly, however I was overcharged ($935 total). My rental company was able to dispute $400 of it. A&R needs to improve their consent through the rental company (and ultimately the homeowner) prior to charging out and performing the repair."
— Madelyne Mann · Nov 22, 2025 · Google Reviews"We just had a semi-annual check of our HVAC systems, one heat pump & three mini-splits that ended being a blocked drain & pilot light on a water heater that couldn't be relit. These guys got everything done, checked and cleaned up in short order. Great job with me hanging over their shoulders trying to learn more from the pros."
— Harry Pearson · Oct 14, 2025 · Google ReviewsPros & cons
Self-reported on their website — not independently verified.
- Emergency response: 24/7
- Financing available
- Free estimates
Common complaints
Surfaced from negative-leaning customer reviews on Google / Yelp / BBB. Not editorial commentary.
- Semi-annual inspection prep for summertime. Service is usually excellent, but the gentleman they sent out was new (1 month on job) and he spent a long time in front of my house before coming in and t…
- A&R serviced my home and waterleak quickly, however I was overcharged ($935 total). My rental company was able to dispute $400 of it. A&R needs to improve their consent through the rental company (and…
When to choose them — and when to consider alternatives
- You need same-day or after-hours service
- You need to finance the work
- You prefer a family-owned operation
- Reports of billing disputes would be a deal-breaker for you
- You want a BBB-rated firm specifically
Services
- Heat Pump Service
- Emergency HVAC Service
Service area
Amarillo, TX home · Pump Install Amarillo, TX home
Contact & hours
Frequently asked questions
What are the pros of A&R Plumbing, Heating, & Air Conditioning?
When should I choose A&R Plumbing, Heating, & Air Conditioning?
When should I consider alternatives to A&R Plumbing, Heating, & Air Conditioning?
What is the Vouched Score for A&R Plumbing, Heating, & Air Conditioning?
What does heat pump installation service typically cost when working with a Amarillo, TX provider like A&R Plumbing, Heating, & Air Conditioning?
Does A&R Plumbing, Heating, & Air Conditioning do Heat Pump Service in Amarillo, TX?
Does A&R Plumbing, Heating, & Air Conditioning do Emergency HVAC Service in Amarillo, TX?
Compare with nearby providers
| Provider | Vouched | Years | BBB | Yelp | Our picks | |
|---|---|---|---|---|---|---|
A&R Plumbing, Heating, & Air Conditioning (this company) |
65/100 | 4.6★ (155+) | — | — | — | — |
| 79/100 | 4.9★ (165+) | 44+ | A+ | — | — | |
| 70/100 | 4.9★ (55+) | — | A+ | — | — | |
| 88/100 | 4.9★ (2,085+) | 48+ | A+ ✓ | — | — |
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Profile last updated June 24, 2026.