Kings Aire
El Paso, TX Heat Pump Installation · #5 of 16 · BBB A+ Accredited · NATE-certified · 46+ yrs
At a glance
- Google rating
- 4.6★ from 645+ reviews
- In business
- 46+ years
- BBB
- A+ accredited
- Services
- 2 Heat Pump Installation services
- Service area
- El Paso, TX + 1 nearby
Overview
Ducted air-source heat pump installations are listed among Kings Aire's core services. Kings Aire states its technicians are NATE certified. El Paso's summer heat makes properly sized systems crucial for efficiency. Kings Aire notes emergency service availability every day. Kings Aire reports offering financing for larger installations.
Ducted air-source heat pump installation in El Paso is a promoted specialty. NATE-certified technicians are listed on the site. Emergency response availability is advertised as 24/7. Financing availability is noted for high-ticket projects.
Vouched Score breakdown — 82/100
Above the El Paso, TX Heat Pump Installation average of 73/100. Ranks #5 of 16 listed Heat Pump Installation providers in El Paso, TX.
Composite of public-record signals (BBB, license records), customer review signals (Google, Yelp), and editorial assessment of provider profile. See full methodology →
How Kings Aire compares to the El Paso average
| Signal | Kings Aire | El Paso avg | Delta |
|---|---|---|---|
| Vouched Score | 82/100 | 71/100 | +11 vs avg |
| Google rating | 4.6★ | 4.6★ | matches city average |
| Review volume | 645+ | 490+ | +154 vs avg |
| Years in business | 46+ | 36+ | +10 vs avg |
What customers say
"I had an ac installed over 12 yrs ago, not a big company, it never gave us problems, so when it got old I thought kings air would be best to install a new ac. I’ve had it for 6 yrs and after 2 yrs old I started having problems. There was water on the bottom of the unit, I called them and they said there was something stuck in the pipe, they blew it with force and it worked for about a month than it did it again and…"
— Norma Williamson · Jun 2, 2026 · Google Reviews"Our heater/thermostat was acting up so, with snow on the forecast for the following week, we called Kings Aire. The lady I spoke to on the phone, Carla, was super friendly and set up an appointment for a date/time that worked for me. Their technician called me ahead of the visit on the date scheduled, and they came by on time. They were able to diagnose and fix the issue fairly easily and efficiently and I asked the…"
— Lanette Cordragoran · Jan 24, 2026 · Google Reviews"Mayra was absolutely amazing! She helped me schedule my evaporative cooler service, quickly got back to me with pricing, and even managed to fit me into the schedule this week. She was truly a lifesaver this was for my greenhouse and the plants in my garage, so getting the cooler up and running was extremely important. She is very professional, and you can tell she truly takes pride in her work. I really appreciat…"
— Vickie Kidd · Mar 3, 2026 · Google Reviews"Kings Aire is very trustworthy and their technicians know exactly what they are doing! Thanks, Jesse! FYI: STAY FAR AWAY FROM "COMFORT ZONE"! KINGS AIRE IS YOUR GO TO FOR PRECISE, KIND, UNDERSTANDING, AND KNOWLEDGEABLE!!"
— Becky Perez · Mar 3, 2026 · Google Reviews"Kings Aire has installed all our air conditioners (4) over the years, now the conversion from swamp cooler to refrigerated. Service was prompt, professional and very thorough. Jaime and Jesse G. Were at our home promptly every morning and work constantly throughout the day. They made sure to explain everything they were during and answered the questions we had about the new system. They cleaned up at the end of ea…"
— Elizabeth Garcia · Mar 12, 2026 · Google Reviews"I had contacted another company with the problem I was having with my unit. I had to call them back two more times and they could not fix the issue."
— Verified reviewer · BBB"Great service, with trustworthy experienced technicians. We have used them for several years."
— Verified reviewer · BBBPros
- Long-established (46+ years in business)
- BBB accredited
Self-reported on their website — not independently verified.
- NATE-certified technicians
- Emergency response: 24/7
- Financing available
Common complaints
Surfaced from negative-leaning customer reviews on Google / Yelp / BBB. Not editorial commentary.
- I had an ac installed over 12 yrs ago, not a big company, it never gave us problems, so when it got old I thought kings air would be best to install a new ac. I’ve had it for 6 yrs and after 2 yrs old…
When to choose them
- You need heat pump replacement
- You need same-day or after-hours service
- You need to finance the work
- You prefer a family-owned operation
- You value a long-tenured local operator (46+ years in business)
Services
- Heat Pump Service
- Emergency HVAC Service
Service area
El Paso, TX home · Pump Install El Paso, TX home
Guarantees & credentials
- NATE Certified
- NATE-certified
Sourced from the provider's own website. We surface these as published; we do not independently verify each license or warranty.
Contact & hours
| Monday | 7:00 AM – 5:00 PM |
|---|---|
| Tuesday | 7:00 AM – 5:00 PM |
| Wednesday | 7:00 AM – 5:00 PM |
| Thursday | 7:00 AM – 5:00 PM |
| Friday | 7:00 AM – 5:00 PM |
| Saturday | Closed |
| Sunday | Closed |
Frequently asked questions
What are the pros of Kings Aire?
When should I choose Kings Aire?
What is the Vouched Score for Kings Aire?
Is Kings Aire BBB accredited?
How long has Kings Aire been in business?
What does heat pump installation service typically cost when working with a El Paso, TX provider like Kings Aire?
Does Kings Aire do Heat Pump Service in El Paso, TX?
Does Kings Aire do Emergency HVAC Service in El Paso, TX?
Compare with nearby providers
| Provider | Vouched | Years | BBB | Yelp | Our picks | |
|---|---|---|---|---|---|---|
Kings Aire (this company) |
82/100 | 4.6★ (645+) | 46+ | A+ ✓ | — | — |
| 59/100 | 4.5★ (100+) | 70+ | — | — | — | |
| 63/100 | 4.4★ (140+) | 25+ | — | — | — | |
| 71/100 | 4.8★ (115+) | 10+ | A+ | — | — |
Listed in
Explore more
Profile last updated June 24, 2026.