The Crew
Franklin, TN Heat Pump Installation · #2 of 3
At a glance
- Google rating
- 5.0★ from 185+ reviews
- Services
- 2 Heat Pump Installation services
- Service area
- Franklin, TN + 1 nearby
Overview
The Crew advertises ducted air-source heat pump installation across the Greater Nashville area. The Crew states they are family-owned and operated. The Crew notes participation in TVA EnergyRight program for local rebates. The Crew lists financing options and same-day emergency response availability.
Heat pump installation for Franklin and greater Nashville, focused on ducted air-source systems. Ducted air-source heat pump installation is listed as a specialization on their site. Financing is available per their site, supporting higher-ticket heat pump projects. The Crew lists a lifetime warranty on workmanship and advertises same-day emergency response.
Vouched Score breakdown — 81/100
At the Franklin, TN Heat Pump Installation average (81/100). Ranks #2 of 3 listed Heat Pump Installation providers in Franklin, TN.
Composite of public-record signals (BBB, license records), customer review signals (Google, Yelp), and editorial assessment of provider profile. See full methodology →
How The Crew compares to the Franklin average
| Signal | The Crew | Franklin avg | Delta |
|---|---|---|---|
| Vouched Score | 81/100 | 81/100 | matches city average |
| Google rating | 5.0★ | 5.0★ | matches city average |
| Review volume | 185+ | 450+ | -262 vs avg |
Pros
- High Google rating (5.0★ across 185+ reviews)
Self-reported on their website — not independently verified.
- Emergency response: same-day
- Financing available
When to choose them — and when to consider alternatives
- You need same-day or after-hours service
- You need to finance the work
- You want a BBB-rated firm specifically
Services
- Heat Pump Service
- Emergency HVAC Service
Service area
Franklin, TN home · Pump Install Franklin, TN home
What The Crew publishes about pricing
Maintenance plans
-
$12/month
As published: $12/month"…GUARANTEE Extend the life of your system for just $12/month ASK ABOUT OUR HVAC MAINTENANCE PLAN SIGN UP Comfo…" -
Maintenance Plan
As published: MAINTENANCE PLAN"…your system for just $12/month ASK ABOUT OUR HVAC MAINTENANCE PLAN SIGN UP Comfort and Reliability: Your Nashville H…"
Financing
-
Financing available
As published: Financing available"…ke it right. For life. That’s our promise to you. Financing Available Need a new system or major repair but worried abo…"
Guarantees & credentials
- Licensed plumbers
- Lifetime Warranty
Sourced from the provider's own website. We surface these as published; we do not independently verify each license or warranty.
Contact & hours
Frequently asked questions
What are the pros of The Crew?
When should I choose The Crew?
When should I consider alternatives to The Crew?
What is the Vouched Score for The Crew?
What does heat pump installation service typically cost when working with a Franklin, TN provider like The Crew?
What pricing terms does The Crew publish on their website?
Does The Crew do Heat Pump Service in Franklin, TN?
Does The Crew do Emergency HVAC Service in Franklin, TN?
Compare with nearby providers
| Provider | Vouched | Years | BBB | Yelp | Our picks | |
|---|---|---|---|---|---|---|
The Crew (this company) |
81/100 | 5.0★ (185+) | — | — | — | — |
| 79/100 | 4.9★ (340+) | 25+ | — | — | — | |
| 80/100 | 5.0★ (370+) | 14+ | — | — | — | |
| 84/100 | 5.0★ (635+) | 9+ | — | — | — |
Listed in
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Profile last updated July 7, 2026.