K&S Heating and Air

Garland, TX Heat Pump Installation · #4 of 9

4.6 · 570+ Google reviews · 📍 1409 S Jupiter Rd, Garland, TX 75042, USA
VOUCHEDSCOREGOOD78/100Vouched Score is calculated from publicly available signals: Google rating & review count, Yelp rating, BBB grade, review sentiment, years in business, local search ranking, and provider website content. Not a guarantee of service quality.Embed this score
Review sentiment: 78/100

At a glance

Google rating
4.6★ from 570+ reviews
Services
1 Heat Pump Installation service
Service area
Garland, TX + 1 nearby

Overview

Editorial review

K&S lists ducted air-source heat pump installation as a specialty.

Ducted air-source heat pump installations in Garland, TX, including central heat-pump systems. Same-day service is advertised, with same-day emergency response noted. Combined staff experience of 100+ years is reported. Online scheduling lists weekday 8am–5pm and Saturday 8am–noon availability.

Vouched Score breakdown — 78/100

Above the Garland, TX Heat Pump Installation average of 76/100. Ranks #4 of 9 listed Heat Pump Installation providers in Garland, TX.

Editorial Review 75 45%
Google Rating 87 17%
Review Recency 100 6%
Local Search Rank 69 9%
Review Sentiment 78 15%
Google Review Volume 75 9%

Composite of public-record signals (BBB, license records), customer review signals (Google, Yelp), and editorial assessment of provider profile. See full methodology →

How K&S Heating and Air compares to the Garland average

Across 9 vetted heat pump install providers in Garland, TX.

SignalK&S Heating and AirGarland avgDelta
Vouched Score 78/100 76/100 +2 vs avg
Google rating 4.6★ 4.9★ -0.3 vs avg
Review volume 570+ 1,130+ -558 vs avg

What customers say

Recent Google reviews
★★★★★

"I would like to recognize the owner Junior for calling me and correcting a miscommunication regarding the scheduling and earning my business back. I can tell that he cares about his service to customers. The tech they sent out also did a good job! I would recommend K&S to anyone looking for good, reliable service."

— Derek Jones · May 7, 2026 · Google Reviews
★☆☆☆☆

"Just the worst company to work with. I originally called because I smell something bad coming out from vents upstair. I also requested for air re-balance because some rooms are too cold during Winter. We were still covered by the warranty. None of them were fixed!! It didn't take couple minutes to answer problems I had. The guy didn't bother to check anything. Terrible company already. For air balance, they are go…"

— Yoon Lee · Mar 18, 2022 · Google Reviews
★★★★★

"I was referred by a neighbor and called Corey (owner) on a Wednesday morning and he had his rep at my house within a few hours. Mark sat down with me and drew everything out as well as educated me in depth about my options. He was super friendly and extremely knowledgeable! Mark had his crew here the next morning to replace my entire AC system! The install crew was amazing and super friendly too! I highly recommend them!!"

— Jamie Hampshire · Aug 12, 2021 · Google Reviews
★★☆☆☆

"Please don't use for emergencies. They came out once to diagnose told me I needed a replacement compressor and then never updated me on when that would be. After calling them 4 times and they said they would have someone reach out to me. So I had no a/c and no communication on when it would be fixed, which was all I was really asking for the day after the came out. This also on a system they installed 2 years prior.…"

— Leon Watson · Jun 17, 2024 · Google Reviews
★★★★★

"I was very impressed with Alexis. He was respectful of my home and myself. He explained everything he was doing so that I could understand. I feel he went above and beyond with the care and quality of work that he performed for me. I was able to sign up for your maintenance plan with him and he made it easy and quick. I will be requesting him if I have future needs and when I schedule maintenance. Thank you for hiri…"

— Tina Jones Marten · Nov 4, 2022 · Google Reviews

Pros & cons

Pros What this provider advertises

Self-reported on their website — not independently verified.

  • Emergency response: same-day
What customers praise
knowledgeable technicianssame-day responseclear explanationscourteous technicians
Cons What reviewers flag
warranty service issuesemergency communication

Common complaints

Surfaced from negative-leaning customer reviews on Google / Yelp / BBB. Not editorial commentary.

When to choose them — and when to consider alternatives

Choose them if
  • You need same-day or after-hours service
  • You prefer a family-owned operation
Consider alternatives if
  • Reports of emergency communication would be a deal-breaker for you
  • Reports of warranty service issues would be a deal-breaker for you
  • You want a BBB-rated firm specifically

Services

Service area

Garland, TX home · Pump Install Garland, TX home

Office: 1409 S Jupiter Rd, Garland, TX 75042, USA

Neighborhood: 1409 S Jupiter Rd, Garland, TX 75042, USA

What K&S Heating and Air publishes about pricing

Maintenance plans

  • maintenance program
    As published: maintenance program
    "…ts that matter most in your home. Sign up for our maintenance program today! Full Service Heating & Air Conditioning Co…"
  • maintenance plan
    As published: maintenance plan
    "…o provide our customers with a comprehensive HVAC maintenance plan . Subscribing to the Cool Club will ensure that y…"

Contact & hours

📍
🕒
Daily Open 24/7

Frequently asked questions

What are the pros of K&S Heating and Air?
Based on public records and customer reviews: Emergency response: same-day.
When should I choose K&S Heating and Air?
Choose them if: You need same-day or after-hours service; You prefer a family-owned operation.
When should I consider alternatives to K&S Heating and Air?
Consider alternatives if: Reports of emergency communication would be a deal-breaker for you; Reports of warranty service issues would be a deal-breaker for you; You want a BBB-rated firm specifically.
What is the Vouched Score for K&S Heating and Air?
78/100. Top contributing signals: Review Recency 100/100, Google Rating 87/100+ Review Sentiment 78/100. The score blends public-record signals (BBB, license records), customer review signals (Google, Yelp), and editorial assessment.
What does heat pump installation service typically cost when working with a Garland, TX provider like K&S Heating and Air?
Ducted air-source heat pump + air handler, full system typically runs $7,300–$14,550, and geothermal system — premium alternative runs $13,650–$31,850 in Garland, Texas. These are area-wide market estimates, not K&S Heating and Air's quotes. For an exact price, request a written estimate from K&S Heating and Air.
What pricing terms does K&S Heating and Air publish on their website?
K&S Heating and Air's website publishes: maintenance program. Promotions and plans change — confirm currently-available terms with K&S Heating and Air before acting.
Does K&S Heating and Air do Heat Pump Service in Garland, TX?
Yes. K&S Heating and Air lists Heat Pump Service among its services and serves Garland, TX and Pump Install Garland, TX.

Compare with nearby providers

Provider Vouched Google Years BBB Yelp Our picks
K&S Heating and Air (this company)
78/100 4.6★ (570+)
69/100 5.0★ (100+) 13+ 5.0★
84/100 4.8★ (6,855+) 45+ 2.1★
76/100 4.7★ (685+) 74+

Listed in

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Profile last updated June 24, 2026.