North Star Heating Air Conditioning and Refrigeration

Grand Prairie, TX Heat Pump Installation · #4 of 6 · 10+ yrs

VOUCHEDSCOREGOOD72/100Vouched Score is calculated from publicly available signals: Google rating & review count, Yelp rating, BBB grade, review sentiment, years in business, local search ranking, and provider website content. Not a guarantee of service quality.Embed this score
⏱ 10+ years in business Review sentiment: 95/100

At a glance

Google rating
4.9★ from 60+ reviews
In business
10+ years
Services
2 Heat Pump Installation services
Service area
Grand Prairie, TX + 1 nearby

Overview

Editorial review

North Star lists ducted air-source heat pump installation expertise, including Carrier equipment. The team notes 10+ years in business since founding in 2015. Grand Prairie summers make proper heat-pump sizing important locally. North Star reports same-day emergency response on their site. Reviews praise clear explanations and detailed inspection photos sent after visits.

North Star Heating Air Conditioning and Refrigeration installs ducted heat pumps for Grand Prairie homes and businesses. Carrier equipment is highlighted across their service pages and listings. Same-day emergency response is listed on the site. The about page states 10+ years of operation and background-checked technicians.

Vouched Score breakdown — 72/100

Grand Prairie, TX Heat Pump Installation average is 78/100. Ranks #4 of 6 listed Heat Pump Installation providers in Grand Prairie, TX.

Editorial Review 67 43%
Google Rating 97 16%
Review Recency 100 5%
Local Search Rank 25 9%
Review Sentiment 95 14%
Years in Business 50 4%
Google Review Volume 49 9%

Composite of public-record signals (BBB, license records), customer review signals (Google, Yelp), and editorial assessment of provider profile. See full methodology →

How North Star Heating Air Conditioning and Refrigeration compares to the Grand Prairie average

Across 6 vetted heat pump install providers in Grand Prairie, TX.

SignalNorth Star Heating Air Condit…Grand Prairie avgDelta
Vouched Score 72/100 78/100 -6 vs avg
Google rating 4.9★ 4.9★ matches city average
Review volume 60+ 285+ -224 vs avg
Years in business 10+ 22+ -12 vs avg

What customers say

Recent Google reviews
★★★★★

"We had our biannual air conditioning checkup done this morning, and the experience was exceptional from start to finish. The technicians team, led by Hisham Allen himself, arrived right on time, were courteous and professional, and took the time to explain everything clearly. What stood out most was the thoroughness of the inspection. Every component was carefully checked, cleaned, and tested, and nothing felt rush…"

— Phil Mich · Apr 17, 2026 · Google Reviews
★★★★★

"Phenomenal Service! I’ve used many HVAC companies throughout the years and refuse to use anyone else. Hisham and his team are just fantastic. Knowledgable, timely, respectful and trustworthy. Thank y’all for getting our furnaces running properly and doing some maintenance for us today 🙏"

— Justin Parr · Jan 20, 2026 · Google Reviews
★★★★★

"Fantastic service and fair pricing. This is a company that really cares about solving people's problems, not just trying to squeeze profit out of them. Allen came out to service my HVAC when the heat wouldn't come on. He was thorough, honest, professional, friendly, and insisted on cleaning up a mess that wasn't even his fault. I told him that I like to do as much as I can myself, so once he figured out what the pro…"

— Kit Rickard · Dec 7, 2025 · Google Reviews
★★★★★

"Im so grateful for Alan, and Israel 🥹 if I could give 10 stars I would. They handled everything just as they said they would and also provided excellent customer service to my family! I will always recommend them to anyone in need, and be a forever customer."

— Osha Martinez · Oct 25, 2025 · Google Reviews
★★★★★

"Central air blower motor went out. Customer service is awesome, pricing is great, honest business is the standard. This is my go to recommendation for any HVAC needs!"

— Robert S · May 15, 2026 · Google Reviews

Pros & cons

Pros Verified strengths
  • High Google rating (4.9★ across 60+ reviews)
  • Long-established (10+ years in business)
What this provider advertises

Self-reported on their website — not independently verified.

  • Background-verified team
  • Emergency response: same-day
  • Financing available
What customers praise
punctualitythorough inspectionsclear explanationsfair pricing
Cons What reviewers flag
appointment cancellations

When to choose them — and when to consider alternatives

Choose them if
  • You need same-day or after-hours service
  • You need to finance the work
  • You prefer a family-owned operation
Consider alternatives if
  • Reports of appointment cancellations would be a deal-breaker for you
  • You want a BBB-rated firm specifically

Services

Service area

Grand Prairie, TX home · Pump Install Grand Prairie, TX home

Office: 2739 Waterfront Dr, Grand Prairie, TX 75054, USA

Neighborhood: 2739 Waterfront Dr, Grand Prairie, TX 75054, USA

Guarantees & credentials

Sourced from the provider's own website. We surface these as published; we do not independently verify each license or warranty.

Contact & hours

📍
🕒
Monday 7:00 AM – 5:00 PM
Tuesday 7:00 AM – 5:00 PM
Wednesday 7:00 AM – 5:00 PM
Thursday 7:00 AM – 5:00 PM
Friday 7:00 AM – 5:00 PM
Saturday 7:00 AM – 12:00 PM
Sunday Closed

Frequently asked questions

What are the pros of North Star Heating Air Conditioning and Refrigeration?
Based on public records and customer reviews: High Google rating (4.9★ across 60+ reviews); Long-established (10+ years in business); Background-verified team; Emergency response: same-day; Financing available.
When should I choose North Star Heating Air Conditioning and Refrigeration?
Choose them if: You need same-day or after-hours service; You need to finance the work; You prefer a family-owned operation.
When should I consider alternatives to North Star Heating Air Conditioning and Refrigeration?
Consider alternatives if: Reports of appointment cancellations would be a deal-breaker for you; You want a BBB-rated firm specifically.
What is the Vouched Score for North Star Heating Air Conditioning and Refrigeration?
72/100. Top contributing signals: Review Recency 100/100, Google Rating 97/100+ Review Sentiment 95/100. The score blends public-record signals (BBB, license records), customer review signals (Google, Yelp), and editorial assessment.
How long has North Star Heating Air Conditioning and Refrigeration been in business?
North Star Heating Air Conditioning and Refrigeration has been operating for 10+ years in Grand Prairie, TX.
What does heat pump installation service typically cost when working with a Grand Prairie, TX provider like North Star Heating Air Conditioning and Refrigeration?
Ducted air-source heat pump + air handler, full system typically runs $7,300–$14,550, and geothermal system — premium alternative runs $13,650–$31,850 in Grand Prairie, Texas. These are area-wide market estimates, not North Star Heating Air Conditioning and Refrigeration's quotes. For an exact price, request a written estimate from North Star Heating Air Conditioning and Refrigeration.
Does North Star Heating Air Conditioning and Refrigeration do Heat Pump Service in Grand Prairie, TX?
Yes. North Star Heating Air Conditioning and Refrigeration lists Heat Pump Service among its services and serves Grand Prairie, TX and Pump Install Grand Prairie, TX.
Does North Star Heating Air Conditioning and Refrigeration do Emergency HVAC Service in Grand Prairie, TX?
Yes. North Star Heating Air Conditioning and Refrigeration lists Emergency HVAC Service among its services and serves Grand Prairie, TX and Pump Install Grand Prairie, TX.

Compare with nearby providers

Provider Vouched Google Years BBB Yelp Our picks
North Star Heating Air Conditioning and Refrigeration (this company)
72/100 4.9★ (60+) 10+
92/100 4.9★ (825+) 55+
68/100 5.0★ (45+) 4+ A+
84/100 4.9★ (440+) 17+

Listed in

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Profile last updated June 24, 2026.