North Star Heating Air Conditioning and Refrigeration
Grand Prairie, TX Heat Pump Installation · #4 of 6 · 10+ yrs
At a glance
- Google rating
- 4.9★ from 60+ reviews
- In business
- 10+ years
- Services
- 2 Heat Pump Installation services
- Service area
- Grand Prairie, TX + 1 nearby
Overview
North Star lists ducted air-source heat pump installation expertise, including Carrier equipment. The team notes 10+ years in business since founding in 2015. Grand Prairie summers make proper heat-pump sizing important locally. North Star reports same-day emergency response on their site. Reviews praise clear explanations and detailed inspection photos sent after visits.
North Star Heating Air Conditioning and Refrigeration installs ducted heat pumps for Grand Prairie homes and businesses. Carrier equipment is highlighted across their service pages and listings. Same-day emergency response is listed on the site. The about page states 10+ years of operation and background-checked technicians.
Vouched Score breakdown — 72/100
Grand Prairie, TX Heat Pump Installation average is 78/100. Ranks #4 of 6 listed Heat Pump Installation providers in Grand Prairie, TX.
Composite of public-record signals (BBB, license records), customer review signals (Google, Yelp), and editorial assessment of provider profile. See full methodology →
How North Star Heating Air Conditioning and Refrigeration compares to the Grand Prairie average
| Signal | North Star Heating Air Condit… | Grand Prairie avg | Delta |
|---|---|---|---|
| Vouched Score | 72/100 | 78/100 | -6 vs avg |
| Google rating | 4.9★ | 4.9★ | matches city average |
| Review volume | 60+ | 285+ | -224 vs avg |
| Years in business | 10+ | 22+ | -12 vs avg |
What customers say
"We had our biannual air conditioning checkup done this morning, and the experience was exceptional from start to finish. The technicians team, led by Hisham Allen himself, arrived right on time, were courteous and professional, and took the time to explain everything clearly. What stood out most was the thoroughness of the inspection. Every component was carefully checked, cleaned, and tested, and nothing felt rush…"
— Phil Mich · Apr 17, 2026 · Google Reviews"Phenomenal Service! I’ve used many HVAC companies throughout the years and refuse to use anyone else. Hisham and his team are just fantastic. Knowledgable, timely, respectful and trustworthy. Thank y’all for getting our furnaces running properly and doing some maintenance for us today 🙏"
— Justin Parr · Jan 20, 2026 · Google Reviews"Fantastic service and fair pricing. This is a company that really cares about solving people's problems, not just trying to squeeze profit out of them. Allen came out to service my HVAC when the heat wouldn't come on. He was thorough, honest, professional, friendly, and insisted on cleaning up a mess that wasn't even his fault. I told him that I like to do as much as I can myself, so once he figured out what the pro…"
— Kit Rickard · Dec 7, 2025 · Google Reviews"Im so grateful for Alan, and Israel 🥹 if I could give 10 stars I would. They handled everything just as they said they would and also provided excellent customer service to my family! I will always recommend them to anyone in need, and be a forever customer."
— Osha Martinez · Oct 25, 2025 · Google Reviews"Central air blower motor went out. Customer service is awesome, pricing is great, honest business is the standard. This is my go to recommendation for any HVAC needs!"
— Robert S · May 15, 2026 · Google ReviewsPros & cons
- High Google rating (4.9★ across 60+ reviews)
- Long-established (10+ years in business)
Self-reported on their website — not independently verified.
- Background-verified team
- Emergency response: same-day
- Financing available
When to choose them — and when to consider alternatives
- You need same-day or after-hours service
- You need to finance the work
- You prefer a family-owned operation
- Reports of appointment cancellations would be a deal-breaker for you
- You want a BBB-rated firm specifically
Services
- Heat Pump Service
- Emergency HVAC Service
Service area
Grand Prairie, TX home · Pump Install Grand Prairie, TX home
Guarantees & credentials
- Licensed technicians
- Licensed
Sourced from the provider's own website. We surface these as published; we do not independently verify each license or warranty.
Contact & hours
| Monday | 7:00 AM – 5:00 PM |
|---|---|
| Tuesday | 7:00 AM – 5:00 PM |
| Wednesday | 7:00 AM – 5:00 PM |
| Thursday | 7:00 AM – 5:00 PM |
| Friday | 7:00 AM – 5:00 PM |
| Saturday | 7:00 AM – 12:00 PM |
| Sunday | Closed |
Frequently asked questions
What are the pros of North Star Heating Air Conditioning and Refrigeration?
When should I choose North Star Heating Air Conditioning and Refrigeration?
When should I consider alternatives to North Star Heating Air Conditioning and Refrigeration?
What is the Vouched Score for North Star Heating Air Conditioning and Refrigeration?
How long has North Star Heating Air Conditioning and Refrigeration been in business?
What does heat pump installation service typically cost when working with a Grand Prairie, TX provider like North Star Heating Air Conditioning and Refrigeration?
Does North Star Heating Air Conditioning and Refrigeration do Heat Pump Service in Grand Prairie, TX?
Does North Star Heating Air Conditioning and Refrigeration do Emergency HVAC Service in Grand Prairie, TX?
Compare with nearby providers
| Provider | Vouched | Years | BBB | Yelp | Our picks | |
|---|---|---|---|---|---|---|
North Star Heating Air Conditioning and Refrigeration (this company) |
72/100 | 4.9★ (60+) | 10+ | — | — | — |
| 92/100 | 4.9★ (825+) | 55+ | — | — | — | |
| 68/100 | 5.0★ (45+) | 4+ | A+ | — | — | |
| 84/100 | 4.9★ (440+) | 17+ | — | — | — |
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Profile last updated June 24, 2026.