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Phoenix

Henderson, KY Heat Pump Installation · 35+ yrs

⏱ 35+ years in business Review sentiment: 45/100

At a glance

Google rating
3.7★ from 10 reviews
In business
35+ years
Service area
Henderson, KY + 1 nearby

Overview

Financing is available for larger HVAC upgrades, per Phoenix's website. Phoenix lists 35+ years serving Western Kentucky. The site highlights Rheem 18 SEER2 system promotions and bundled water heater offers. In Henderson's humid summers, efficient SEER2 upgrades reduce cooling loads. Phoenix states a "repair-first" policy and offers financing details online.

Full-service residential HVAC, electrical, and plumbing contractor serving Western Kentucky. Phoenix lists 35+ years in operation. Financing is available with approved credit, per their site. Rheem 18 SEER2 system upgrades include a free Rheem water heater promotion.

Pros & cons

Pros Strengths
  • Long-established (35+ years in business)
Services offered (self-reported)
Financing available
Cons
  • Smaller review history (13 Google reviews)
  • Mixed customer sentiment (score 45/100)

When to choose them

  • You need to finance the work
  • You prefer a family-owned operation
  • You value a long-tenured local operator (35+ years in business)
Consider alternatives if
  • You require ratings above 4.0 (averages 3.7★)
  • You prefer a provider with hundreds of customer reviews
  • You want a BBB-rated firm specifically

Service area

Office: 3395, 3 S McKinley St B, Henderson, KY 42420, USA

Neighborhood: 3395, 3 S McKinley St B, Henderson, KY 42420, USA

Published pricing

Maintenance plans

  • Maintenance Plan
    As published: Maintenance Plan
    "…hoenix keeps your whole home flying smooth. Every Maintenance Plan Includes Our “No Breakdown Guarantee” If your sys…"

Financing

  • Financing available
    As published: Financing available
    "…no additional cost on any complete Rheem system. Financing available with approved credit — so comfort, power, and hot…"

Guarantees & credentials

Sourced from the provider's own website. We surface these as published; we do not independently verify each license or warranty.

Contact & hours

Frequently asked questions

What are the pros of Phoenix?
Based on public records and customer reviews: Long-established (35+ years in business); Financing available.
What are the cons of Phoenix?
Concerns flagged from public records and reviews: Smaller review history (13 Google reviews); Mixed customer sentiment (score 45/100).
When should I choose Phoenix?
Choose them if: You need to finance the work; You prefer a family-owned operation; You value a long-tenured local operator (35+ years in business).
What is the Vouched Score for Phoenix?
40/100. Top contributing signals: Years In Business 100/100, Google Rating 57/100+ Review Sentiment 45/100. The score blends public-record signals (BBB, license records), customer review signals (Google, Yelp), and editorial assessment.
How long has Phoenix been in business?
Phoenix has been operating for 35+ years in Henderson, KY.
How can I contact Phoenix?
Call Phoenix at +1-270-827-9730. Address: 3395, 3 S McKinley St B, Henderson, KY 42420, USA.
What does heat pump installation service typically cost when working with a Henderson, KY provider like Phoenix?
Ducted air-source heat pump + air handler, full system typically runs $6,950–$13,950, and geothermal system — premium alternative runs $13,050–$30,500 in Henderson, Kentucky. These are area-wide market estimates, not Phoenix's quotes. For an exact price, request a written estimate from Phoenix.
What pricing terms does Phoenix publish on their website?
Phoenix's website publishes: Maintenance Plan, Financing available. Promotions and plans change — confirm currently-available terms with Phoenix before acting.

Compare with nearby providers

Provider Vouched Google Years
Phoenix (this company)
3.7★ (10+) 35+
92/100 4.9★ (1,530+) 21+

Listed in

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Profile last updated July 21, 2026.