Milestone Electric, A/C, & Plumbing

Irving, TX Heat Pump Installation · #4 of 6 · 22+ yrs

VOUCHEDSCOREEXCELLENT82/100Vouched Score is calculated from publicly available signals: Google rating & review count, Yelp rating, BBB grade, review sentiment, years in business, local search ranking, and provider website content. Not a guarantee of service quality.Embed this score
⏱ 22+ years in business Review sentiment: 95/100

At a glance

Google rating
4.9★ from 1,490+ reviews
In business
22+ years
Services
1 Heat Pump Installation service
Service area
Irving, TX + 1 nearby

Overview

Editorial review

Milestone lists financing options for high-ticket HVAC projects. Family-owned since 2004, per their site. Irving's long, hot summers make prompt cooling repairs essential. Milestone advertises 24/7 emergency response for urgent cooling failures. Google reviewers note punctual arrivals and quick repairs across service visits.

Residential AC and HVAC services in Irving, TX focused on repair, maintenance, and installations. Family-owned since 2004. Emergency response available 24/7 (advertised). Financing options available for larger HVAC projects (per their site).

Vouched Score breakdown — 82/100

Above the Irving, TX Heat Pump Installation average of 81/100. Ranks #4 of 6 listed Heat Pump Installation providers in Irving, TX.

Editorial Review 74 43%
Google Rating 97 16%
Review Recency 100 5%
Local Search Rank 68 9%
Review Sentiment 95 14%
Years in Business 70 4%
Google Review Volume 86 9%

Composite of public-record signals (BBB, license records), customer review signals (Google, Yelp), and editorial assessment of provider profile. See full methodology →

How Milestone Electric, A/C, & Plumbing compares to the Irving average

Across 6 vetted heat pump install providers in Irving, TX.

SignalMilestone Electric, A/C, & PlumbingIrving avgDelta
Vouched Score 82/100 81/100 +1 vs avg
Google rating 4.9★ 4.9★ matches city average
Review volume 1,490+ 1,575+ -85 vs avg
Years in business 22+ 36+ -14 vs avg

What customers say

Where they stand on this page: Only listed provider advertising background-verified technicians
Reviewers praise: punctualityfast repairsclear explanationscourteous technicians
Recent Google reviews
★★★★★

"Nathan did an awesome job installing our farmhouse pendant lights in our new home. Prompt, professional, quick, courteous & helpful!!!"

— Debbie Foster · Apr 22, 2026 · Google Reviews
★★★★★

"Called Thursday night when AC went out. Luis came the next afternoon. Promptly diagnosed the issue and had the part in his van and was done in an hour. Amazing. I even signed up for the annual maintenance because the two times I’ve used Milestone I was so impressed."

— Cynthia Newman · Jun 7, 2026 · Google Reviews
★★★★★

"Justin did a great job! He was here right on time, explained things in an easy to understand manner. He was very patient and informative when going over the checklist for my service. Justin represented Milestone in a way for which the company should be proud!"

— Doris Miller · Mar 3, 2026 · Google Reviews
★★★★★

"Have been a customer of Milestone for many years and the professionalism, before, the proficiency during and the politeness after the service have always stood out to me. Gary Strange was no exception and did a remarkable job in explaining the work and stayed with me to assist in a recommendation so that it was all handled on the same call. Kudos"

— Krishna Dhanam · Oct 28, 2025 · Google Reviews
★★★★★

"Jesus did an excellent jod. Very professional and knowledgeable. Always above and beyond. From customer service over the phone to the technician coming to our house. You will always get more value for your money. Always providing tips to maintain your home to prevent unnecessary repairs. Milestone is the only one coming to our house."

— Antonio Pichel · Jun 6, 2026 · Google Reviews

Pros

Verified strengths
  • High Google rating (4.9★ across 1,490+ reviews)
  • Long-established (22+ years in business)
What this provider advertises

Self-reported on their website — not independently verified.

  • Background-verified team
  • Emergency response: 24/7
  • Financing available

When to choose them — and when to consider alternatives

Choose them if
  • You need same-day or after-hours service
  • You need to finance the work
  • You prefer a family-owned operation
  • You want a top-rated provider with substantial review history (4.9★, 1,490+ reviews)
  • You value a long-tenured local operator (22+ years in business)
Consider alternatives if
  • You want a BBB-rated firm specifically

Services

Service area

Irving, TX home · Pump Install Irving, TX home

Office: 4651 W John Carpenter Fwy Ste 170, Irving, TX 75063, USA

Neighborhood: 4651 W John Carpenter Fwy Ste 170, Irving, TX 75063, USA

Contact & hours

Frequently asked questions

What are the pros of Milestone Electric, A/C, & Plumbing?
Based on public records and customer reviews: High Google rating (4.9★ across 1,490+ reviews); Long-established (22+ years in business); Background-verified team; Emergency response: 24/7; Financing available.
When should I choose Milestone Electric, A/C, & Plumbing?
Choose them if: You need same-day or after-hours service; You need to finance the work; You prefer a family-owned operation; You want a top-rated provider with substantial review history (4.9★, 1,490+ reviews); You value a long-tenured local operator (22+ years in business).
When should I consider alternatives to Milestone Electric, A/C, & Plumbing?
Consider alternatives if: You want a BBB-rated firm specifically.
What is the Vouched Score for Milestone Electric, A/C, & Plumbing?
82/100. Top contributing signals: Review Recency 100/100, Google Rating 97/100+ Review Sentiment 95/100. The score blends public-record signals (BBB, license records), customer review signals (Google, Yelp), and editorial assessment.
How long has Milestone Electric, A/C, & Plumbing been in business?
Milestone Electric, A/C, & Plumbing has been operating for 22+ years in Irving, TX.
What does heat pump installation service typically cost when working with a Irving, TX provider like Milestone Electric, A/C, & Plumbing?
Ducted air-source heat pump + air handler, full system typically runs $7,300–$14,550, and geothermal system — premium alternative runs $13,650–$31,850 in Irving, Texas. These are area-wide market estimates, not Milestone Electric, A/C, & Plumbing's quotes. For an exact price, request a written estimate from Milestone Electric, A/C, & Plumbing.
Does Milestone Electric, A/C, & Plumbing do Emergency HVAC Service in Irving, TX?
Yes. Milestone Electric, A/C, & Plumbing lists Emergency HVAC Service among its services and serves Irving, TX and Pump Install Irving, TX.

Compare with nearby providers

Provider Vouched Google Years BBB Yelp Our picks
Milestone Electric, A/C, & Plumbing (this company)
82/100 4.9★ (1,490+) 22+
84/100 4.7★ (4,570+) 43+ A ✓ 3.1★
87/100 4.9★ (1,280+) 66+ A+ ✓
74/100 5.0★ (70+) 18+

Listed in

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Profile last updated June 24, 2026.