Reliant Air Conditioning
Irving, TX Heat Pump Installation · #2 of 6 · BBB A Accredited · 43+ yrs
At a glance
- Google rating
- 4.7★ from 4,570+ reviews
- In business
- 43+ years
- BBB
- A accredited
- Yelp
- 3.1★ from 260+ reviews
- Services
- 2 Heat Pump Installation services
- Service area
- Irving, TX + 1 nearby
Overview
Manufacturer authorization: Trane Comfort Specialist Dealer listed on their site. Reliant Air Conditioning notes service since 19203, about 40+ years. The company advertises 24-hour emergency service and same-day availability. Reviews note punctual installations and careful post-job cleanup. Dallas–Fort Worth summers drive heavy cooling demand; Reliant promotes AC tune-ups and replacements for hot seasons.
Ducted air-source heat pump installation serving Irving and the Dallas–Fort Worth metro. Manufacturer authorization: Trane Comfort Specialist Dealer listed on their site. Reliant Air Conditioning notes service since 19203, about 40+ years. The company lists financing through Wells Fargo Bank for approved credit and free estimates.
Vouched Score breakdown — 84/100
Above the Irving, TX Heat Pump Installation average of 81/100. Ranks #2 of 6 listed Heat Pump Installation providers in Irving, TX.
Composite of public-record signals (BBB, license records), customer review signals (Google, Yelp), and editorial assessment of provider profile. See full methodology →
How Reliant Air Conditioning compares to the Irving average
| Signal | Reliant Air Conditioning | Irving avg | Delta |
|---|---|---|---|
| Vouched Score | 84/100 | 81/100 | +3 vs avg |
| Google rating | 4.7★ | 4.9★ | -0.2 vs avg |
| Review volume | 4,570+ | 1,575+ | +2995 vs avg |
| Years in business | 43+ | 36+ | +7 vs avg |
What customers say
"We desperately needed to upgrade our HVAC system from 1994. It was working fine- somehow- but was definitely not energy efficient. We scheduled with 8 different companies to get quotes. Toby from Reliant Air Conditioning was the first one to come out. We should have just stopped there and not wasted anybody else’s time. He was incredible. He listened to our needs, asked questions, was incredibly personable, and very…"
— Emily Laurel · Apr 16, 2026 · Google Reviews"My experience with Reliant AC - dependable, quality customer service, and honest. I had a last minute issue come up a few days ago, and their customer support responded right away, I was scheduled same day and my tech Danielle was Great! She was efficient and great attitude, but what I valued most is that she took the time to educate me when I asked her some questions about my unit. Just a few of the many reasons I…"
— Juan Alvarado · May 31, 2026 · Google Reviews"Oh, my, what wonderful service! From beginning to end, everything explained!! A capacitor needed to be replaced, an explanation of what that part does and why it needs to be replaced and what will happen after it is replaced. was all in layman terms!! He also cleaned up afterwords and asked If I had any questions. I Had allowed Maintence contract to expire with another company but signed right up for The Hero Clu…"
— Sherry Holcomb · Jun 4, 2026 · Google Reviews"I’d like to leave a quick positive review for George and Delgado with Reliant. We recently had a new HVAC system installed after dealing with a poor installation from another company. George and Delgado were professional, respectful, and careful throughout the job. They took extra care to protect the carpet and wore shoe covers while working inside the home. The installation took a full day and extended into the ev…"
— Jennifer Rush · May 20, 2026 · Google Reviews"The tech who performed my summer AC inspection was exceptional. His name was Holt and he was very friendly, knowledgeable, professional and informative. And, at my request (b/c of my schedule), it was at the end of a very long day for him. I truly could not have asked for better experience. It was outstanding. I’d rate it 10 stars, if I could."
— Smitty Smith · Jun 4, 2026 · Google Reviews"I've read some poor reviews but I can say that my experiences with Reliant have been nothing short of a positive experience. Unfortunately, most people review out of emotion when upset and not enough of us praise a company when they do a good job."
— Verified reviewer · BBB"You don't want these people on your property. Having a new system including the compressor and furnace installed and it is turning out to be one of the worst days of my life."
— Verified reviewer · BBB"They are not 'gimmick free since 1983'. They falsely advertise free quotes, but charged for a visit."
— Verified reviewer · BBB"Having strangers in your house for five hours could get aggravating, but these guys were kind, professional, andefficient."
— Darcel M. · Yelp"Jorge andLuiswere very knowledgeable, experienced and professional to deal with."
— Julia M. · Yelp"The installation crew went far above and beyond to makesure everythingwas perfect."
— David C. · YelpPros & cons
- High Google rating (4.7★ across 4,570+ reviews)
- Long-established (43+ years in business)
- BBB accredited
Self-reported on their website — not independently verified.
- Authorized Trane Comfort Specialist Dealer
- Emergency response: 24-hour
- Financing available
- Free estimates
Common complaints
Surfaced from negative-leaning customer reviews on Google / Yelp / BBB. Not editorial commentary.
- 17 complaint(s) filed against business
When to choose them — and when to consider alternatives
- You need heat pump replacement
- You need same-day or after-hours service
- You want manufacturer-warranty installation work
- You need to finance the work
- You want a top-rated provider with substantial review history (4.7★, 4,570+ reviews)
- Reports of bbb complaints would be a deal-breaker for you
- Reports of yelp low rating would be a deal-breaker for you
Services
- Heat Pump Service
- Emergency HVAC Service
Service area
Irving, TX home · Pump Install Irving, TX home
Contact & hours
Frequently asked questions
What are the pros of Reliant Air Conditioning?
When should I choose Reliant Air Conditioning?
When should I consider alternatives to Reliant Air Conditioning?
What is the Vouched Score for Reliant Air Conditioning?
Is Reliant Air Conditioning BBB accredited?
How long has Reliant Air Conditioning been in business?
What does heat pump installation service typically cost when working with a Irving, TX provider like Reliant Air Conditioning?
What pricing terms does Reliant Air Conditioning publish on their website?
Does Reliant Air Conditioning do Heat Pump Service in Irving, TX?
Does Reliant Air Conditioning do Emergency HVAC Service in Irving, TX?
Compare with nearby providers
| Provider | Vouched | Years | BBB | Yelp | Our picks | |
|---|---|---|---|---|---|---|
Reliant Air Conditioning (this company) |
84/100 | 4.7★ (4,570+) | 43+ | A ✓ | 3.1★ | — |
| 87/100 | 4.9★ (1,280+) | 66+ | A+ ✓ | — | — | |
| 74/100 | 5.0★ (70+) | 18+ | — | — | — | |
| 82/100 | 4.9★ (1,490+) | 22+ | — | — | — |
Listed in
Explore more
Profile last updated June 24, 2026.