Milestone Electric, A/C, & Plumbing
At a glance
- Google rating
- 5.0★ from 1,270+ reviews
- In business
- 22+ years
- Hours
- Open 24/7
- Service area
- Irving, TX
- Phone
- +1-972-532-0405
Overview
This family-owned provider distinguishes itself through a rigorous, proprietary training program for all technicians and a transparent, visual inspection process that documents system health from the attic to the outdoor condenser.
Milestone Electric, A/C, & Plumbing is a hvac provider serving Irving, TX with a 5.0/5 rating across 1272 customer reviews. Notable signals: 22+ years in business.
Operating since 2004, Milestone Electric, A/C, & Plumbing provides comprehensive cooling solutions for Irving residents, including emergency AC repair and professional system installations. The company emphasizes a transparent service model, utilizing detailed inspections to ensure homeowners fully understand the condition of their equipment. Beyond standard cooling maintenance, they offer specialized services such as smart thermostat integration to optimize home efficiency. Their commitment to reliability is supported by a unique price-match policy for comparable services. With 24/7 availability and same-day response capabilities, the team is well-equipped to manage both urgent cooling failures and routine system tune-ups, ensuring consistent comfort throughout the demanding Texas summer months.
Service area
Irving, TX home
How Milestone Electric, A/C, & Plumbing compares to the Irving average
| Signal | Milestone Electric, A/C, & Plumbing | Irving avg | Delta |
|---|---|---|---|
| Google rating | 5.0★ | 4.9★ | +0.1 vs avg |
| Review volume | 1,270+ | 1,160+ | +108 vs avg |
| Years in business | 22+ | 29+ | -7 vs avg |
What customers say
Review themes: Customers consistently highlight the professionalism and technical proficiency of the service team, noting that technicians take the time to explain findings clearly without high-pressure sales tactics. Frequent praise is directed toward the punctuality of arrivals and the respectful, informative nature of the staff during routine maintenance visits. Many long-term clients appreciate the consistent quality of work and the ease of coordinating comprehensive repairs during a single service call.
"Scott is very conscientious troubleshooting the issues. He offered various options and was very respectful with regards to price points. He offered his suggestions, explained his reasons behind his suggestions and did not heavily push to upsale. He simply offered all options and respected the decisions made. I am going to use him again, first because of the quality work and a close second because of his respect f…"
— Alicia Spencer · 3 weeks ago · Google Reviews"Justin did a great job! He was here right on time, explained things in an easy to understand manner. He was very patient and informative when going over the checklist for my service. Justin represented Milestone in a way for which the company should be proud!"
— Doris Miller · a month ago · Google Reviews"Have been a customer of Milestone for many years and the professionalism, before, the proficiency during and the politeness after the service have always stood out to me. Gary Strange was no exception and did a remarkable job in explaining the work and stayed with me to assist in a recommendation so that it was all handled on the same call. Kudos"
— Krishna Dhanam · 5 months ago · Google ReviewsPros
- High customer satisfaction (5.0★ across 1,270+ reviews)
- Long-established (22+ years in business)
Guarantees & credentials
- Satisfaction guarantee
- With our price match guarantee
Sourced from the provider's own website. We surface these as published; we do not independently verify each license or warranty.
When to choose them — and when to consider alternatives
- You need same-day or after-hours service
- You need large-scale commercial work
- You want a BBB-rated firm specifically
Contact & hours
| Monday | Open 24 hours |
|---|---|
| Tuesday | Open 24 hours |
| Wednesday | Open 24 hours |
| Thursday | Open 24 hours |
| Friday | Open 24 hours |
| Saturday | Open 24 hours |
| Sunday | Open 24 hours |
Frequently asked questions
What are the pros of Milestone Electric, A/C, & Plumbing?
When should I choose Milestone Electric, A/C, & Plumbing?
When should I consider alternatives to Milestone Electric, A/C, & Plumbing?
How long has Milestone Electric, A/C, & Plumbing been in business?
How can I contact Milestone Electric, A/C, & Plumbing?
What does HVAC service typically cost when working with a Irving, TX provider like Milestone Electric, A/C, & Plumbing?
Compare with nearby providers
| Provider | Vouched | Years | BBB | Yelp | Best for | |
|---|---|---|---|---|---|---|
Milestone Electric, A/C, & Plumbing (this company) |
— | 5.0★ (1,270+) | 22+ | — | — | — |
| — | 4.7★ (4,240+) | 43+ | — | — | — | |
| — | 4.9★ (1,250+) | — | — | — | — | |
| — | 4.8★ (235+) | — | — | — | — |
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Profile last updated May 9, 2026.