IntegrityFirst HVAC
Johnson City, TN Heat Pump Installation · #3 of 4 · 12+ yrs
At a glance
- Google rating
- 5.0★ from 90+ reviews
- In business
- 12+ years
- Services
- 2 Heat Pump Installation services
- Service area
- Johnson City, TN + 1 nearby
Overview
IntegrityFirst HVAC advertises ducted air-source heat pump installations across the Tri-Cities. The company reports 10+ years in business since a 2014 founding. Johnson City homeowners will see installers familiar with Appalachian housing and local humid summers. IntegrityFirst HVAC states free estimates and financing are available for larger installs.
Residential and commercial ducted air-source heat pump installations across the Tri-Cities area. Manual J load calculations used for every install, per their site. Free estimates on new installs and financing available (advertised). Emergency response available 24/7 (advertised).
Vouched Score breakdown — 73/100
Johnson City, TN Heat Pump Installation average is 75/100. Ranks #3 of 4 listed Heat Pump Installation providers in Johnson City, TN.
Composite of public-record signals (BBB, license records), customer review signals (Google, Yelp), and editorial assessment of provider profile. See full methodology →
How IntegrityFirst HVAC compares to the Johnson City average
| Signal | IntegrityFirst HVAC | Johnson City avg | Delta |
|---|---|---|---|
| Vouched Score | 73/100 | 75/100 | -2 vs avg |
| Google rating | 5.0★ | 4.7★ | +0.3 vs avg |
| Review volume | 90+ | 440+ | -346 vs avg |
| Years in business | 12+ | 34+ | -22 vs avg |
Pros
- High Google rating (5.0★ across 90+ reviews)
- Long-established (12+ years in business)
Self-reported on their website — not independently verified.
- Emergency response: 24/7
- Financing available
- Free estimates
When to choose them — and when to consider alternatives
- You need same-day or after-hours service
- You need to finance the work
- You prefer a family-owned operation
- You want a BBB-rated firm specifically
Services
- Heat Pump Service
- Emergency HVAC Service
Service area
Johnson City, TN home · Pump Install Johnson City, TN home
What IntegrityFirst HVAC publishes about pricing
Maintenance plans
-
maintenance plan
As published: maintenance plan"…D OUR REVIEWS Want to learn more about our annual maintenance plan? Contact us for details! CONTACT US Want to learn…"
Estimates
-
Free estimates
As published: Free estimates"…with a 5-star Google rating. Read More We provide free estimates on all new installs! REQUEST A QUOTE We provide f…"
Guarantees & credentials
- Licensed and bonded
- Licensed and insured
Sourced from the provider's own website. We surface these as published; we do not independently verify each license or warranty.
Contact & hours
Frequently asked questions
What are the pros of IntegrityFirst HVAC?
When should I choose IntegrityFirst HVAC?
When should I consider alternatives to IntegrityFirst HVAC?
What is the Vouched Score for IntegrityFirst HVAC?
How long has IntegrityFirst HVAC been in business?
What does heat pump installation service typically cost when working with a Johnson City, TN provider like IntegrityFirst HVAC?
What pricing terms does IntegrityFirst HVAC publish on their website?
Does IntegrityFirst HVAC do Heat Pump Service in Johnson City, TN?
Does IntegrityFirst HVAC do Emergency HVAC Service in Johnson City, TN?
Compare with nearby providers
| Provider | Vouched | Years | BBB | Yelp | Our picks | |
|---|---|---|---|---|---|---|
IntegrityFirst HVAC (this company) |
73/100 | 5.0★ (90+) | 12+ | — | — | — |
| 58/100 | 4.1★ (75+) | 44+ | — | — | — | |
| 83/100 | 4.9★ (350+) | 23+ | — | — | — | |
| 86/100 | 4.8★ (1,235+) | 57+ | — | — | — |
Listed in
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Profile last updated July 7, 2026.