ProMag Energy Group A/C & Heating, Inc.

Orlando, FL Heat Pump Installation · #7 of 12 · BBB A+ Accredited · 38+ yrs

4.7 · 1,365+ Google reviews · 📍 625 Triumph Ct, Orlando, FL 32805, USA
VOUCHEDSCOREEXCELLENT80/100Vouched Score is calculated from publicly available signals: Google rating & review count, Yelp rating, BBB grade, review sentiment, years in business, local search ranking, and provider website content. Not a guarantee of service quality.Embed this score
⏱ 38+ years in business BBB A+ · Accredited Review sentiment: 70/100

At a glance

Google rating
4.7★ from 1,365+ reviews
In business
38+ years
BBB
A+ accredited
Services
2 Heat Pump Installation services
Service area
Orlando, FL + 1 nearby

Overview

Editorial review

ProMag lists ducted air-source heat-pump installation as a core specialization. The company reports 35+ years operating in Florida. Orlando's heat and humidity make timely cooling repairs essential. ProMag advertises same-day and 24/7 emergency response for urgent HVAC failures.

Ducted air-source heat pump installation and repair serving Orlando and nearby areas. 35+ years operating in Florida. 10-year parts warranty and 1-year labor warranty, per their site.

Vouched Score breakdown — 80/100

Orlando, FL Heat Pump Installation average is 81/100. Ranks #7 of 12 listed Heat Pump Installation providers in Orlando, FL.

BBB Rating 100 3%
Editorial Review 73 42%
Google Rating 90 16%
Review Recency 100 5%
Local Search Rank 80 8%
Review Sentiment 70 14%
Years in Business 100 4%
Google Review Volume 85 8%

Composite of public-record signals (BBB, license records), customer review signals (Google, Yelp), and editorial assessment of provider profile. See full methodology →

How ProMag Energy Group A/C & Heating, Inc. compares to the Orlando average

Across 12 vetted heat pump install providers in Orlando, FL.

SignalProMag Energy Group A/C & Hea…Orlando avgDelta
Vouched Score 80/100 81/100 -1 vs avg
Google rating 4.7★ 4.8★ -0.1 vs avg
Review volume 1,365+ 1,530+ -166 vs avg
Years in business 38+ 45+ -7 vs avg

What customers say

Recent Google reviews
★★★★★

"8/14/25 Our ac air handler started to violently shake yesterday morning. On the recommendation of a friend I called ProMag. We were already planning to replace the system in the fall so I was hoping for a fix to get us through the next few months. To my surprise Fred was at my home in about an hour to assess the situation. He was very professional and knowledgeable. Unfortunately, the fix wouldn't be worth the cost…"

— Joanna Swata · May 22, 2026 · Google Reviews
★★★★★

"Melvin did a great job servicing our air conditioner systems. He was very good at leaving instructions. We can tell improvement since he did the servicing and he worked very hard and constantly."

— Linda Wood · Jun 4, 2026 · Google Reviews
★★★★★

"ProMag came to our rescue today when our Ac went out. The repairman was very nice, efficient, and found the problem quickly. Our AC is running again with cool air! We will definitely call on this company again!"

— Marilyn Blythe · Jun 6, 2026 · Google Reviews
★☆☆☆☆

"This is my 2nd post 3/25/26. First one 3/14/26. Hope it sticks. My heat and A/C stopped working so I had to buy a heat pump. Happy birthday to me. The heat part was not working so called them back. They returned several times. Told me I was cold because the heat pumps work that way and I had heat. Gave them a good tip a gospel message and they left. About the fourth night and phone call to them without heat, I c…"

— Joe R Giallanza · Mar 25, 2026 · Google Reviews
★☆☆☆☆

"wants a $2800 to warranty replace a compressor that they sold me 4.5 years ago (6/11/2021). BS to review response by the "owner": Nobody was at the house, nobody offered no discount. Unit was installed 4.5 years ago. You either sold me a crappy AC or installed it wrong. All the other words are just a blah blah. Small local company in the area is doing the warranty work for under a $1000. Don't get scammed by a big n…"

— George Haas · Feb 13, 2026 · Google Reviews
From around the web

"...[Read full review](https://www.bbb.org/us/fl/orlando/profile/air-conditioning-contractor/promag-energy-group-ac-heating-inc-0733-38000292/customer-reviews#0733_38000292_224991) * ### Dawn S"

— Verified reviewer · BBB

"...[Read full review](https://www.bbb.org/us/fl/orlando/profile/air-conditioning-contractor/promag-energy-group-ac-heating-inc-0733-38000292/customer-reviews#0733_38000292_170529) * ### Lee Y."

— Verified reviewer · BBB

Pros & cons

Pros Verified strengths
  • High Google rating (4.7★ across 1,365+ reviews)
  • Long-established (38+ years in business)
  • BBB accredited
What this provider advertises

Self-reported on their website — not independently verified.

  • Emergency response: 24/7
  • Financing available
  • Free estimates
What customers praise
same-day installsfast emergency responseknowledgeable techniciansclear explanations
Cons What reviewers flag
warranty disputescommunication gaps

Common complaints

Surfaced from negative-leaning customer reviews on Google / Yelp / BBB. Not editorial commentary.

When to choose them — and when to consider alternatives

Choose them if
  • You need same-day or after-hours service
  • You need to finance the work
  • You want a top-rated provider with substantial review history (4.7★, 1,365+ reviews)
  • You value a long-tenured local operator (38+ years in business)
Consider alternatives if
  • Reports of communication gaps would be a deal-breaker for you
  • Reports of warranty disputes would be a deal-breaker for you

Services

Service area

Orlando, FL home · Pump Install Orlando, FL home

Office: 625 Triumph Ct, Orlando, FL 32805, USA

Neighborhood: 625 Triumph Ct, Orlando, FL 32805, USA

What ProMag Energy Group A/C & Heating, Inc. publishes about pricing

Financing

  • Financing available
    As published: Financing available
    "…nt breakdowns and extend equipment life. Flexible Financing Available We make comfort affordable with flexible financin…"

Pricing model

  • Upfront pricing
    As published: Upfront pricing
    "…sense. Our technicians present both options with upfront pricing so you can make the call with full information. I…"
  • Transparent pricing
    As published: Transparent pricing
    "…pairs on the spot, without a second trip Upfront, transparent pricing before any work begins, with no surprise charges…"

Estimates

  • Free estimates
    As published: Free estimates
    "…(321) 407-6850 or message us online to request a free estimate and schedule your next service. Se habla español.…"

Guarantees & credentials

Sourced from the provider's own website. We surface these as published; we do not independently verify each license or warranty.

Contact & hours

📍
🕒
Daily Open 24/7

Frequently asked questions

What are the pros of ProMag Energy Group A/C & Heating, Inc.?
Based on public records and customer reviews: High Google rating (4.7★ across 1,365+ reviews); Long-established (38+ years in business); BBB accredited; Emergency response: 24/7; Financing available; Free estimates.
When should I choose ProMag Energy Group A/C & Heating, Inc.?
Choose them if: You need same-day or after-hours service; You need to finance the work; You want a top-rated provider with substantial review history (4.7★, 1,365+ reviews); You value a long-tenured local operator (38+ years in business).
When should I consider alternatives to ProMag Energy Group A/C & Heating, Inc.?
Consider alternatives if: Reports of communication gaps would be a deal-breaker for you; Reports of warranty disputes would be a deal-breaker for you.
What is the Vouched Score for ProMag Energy Group A/C & Heating, Inc.?
80/100. Top contributing signals: Bbb 100/100+ Review Recency 100/100, Years In Business 100/100. The score blends public-record signals (BBB, license records), customer review signals (Google, Yelp), and editorial assessment.
Is ProMag Energy Group A/C & Heating, Inc. BBB accredited?
ProMag Energy Group A/C & Heating, Inc. has a BBB rating of A+ and is BBB-accredited.
How long has ProMag Energy Group A/C & Heating, Inc. been in business?
ProMag Energy Group A/C & Heating, Inc. has been operating for 38+ years in Orlando, FL.
What does heat pump installation service typically cost when working with a Orlando, FL provider like ProMag Energy Group A/C & Heating, Inc.?
Ducted air-source heat pump + air handler, full system typically runs $6,450–$12,900, and geothermal system — premium alternative runs $12,100–$28,200 in Orlando, Florida. These are area-wide market estimates, not ProMag Energy Group A/C & Heating, Inc.'s quotes. For an exact price, request a written estimate from ProMag Energy Group A/C & Heating, Inc..
What pricing terms does ProMag Energy Group A/C & Heating, Inc. publish on their website?
ProMag Energy Group A/C & Heating, Inc.'s website publishes: Financing available, Upfront pricing, Free estimates. Promotions and plans change — confirm currently-available terms with ProMag Energy Group A/C & Heating, Inc. before acting.
Does ProMag Energy Group A/C & Heating, Inc. do Heat Pump Service in Orlando, FL?
Yes. ProMag Energy Group A/C & Heating, Inc. lists Heat Pump Service among its services and serves Orlando, FL and Pump Install Orlando, FL.
Does ProMag Energy Group A/C & Heating, Inc. do Emergency HVAC Service in Orlando, FL?
Yes. ProMag Energy Group A/C & Heating, Inc. lists Emergency HVAC Service among its services and serves Orlando, FL and Pump Install Orlando, FL.

Compare with nearby providers

Provider Vouched Google Years BBB Yelp Our picks
ProMag Energy Group A/C & Heating, Inc. (this company)
80/100 4.7★ (1,365+) 38+ A+ ✓
80/100 4.7★ (525+) 35+
83/100 4.7★ (1,280+) 58+ A+ ✓ 3.5★
92/100 4.9★ (1,825+) A+

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Profile last updated June 23, 2026.