Watts Cooling, Heating & Plumbing
Tallahassee, FL Heat Pump Installation · #12 of 14 · BBB A+ Accredited · 35+ yrs
At a glance
- Google rating
- 4.9★ from 215+ reviews
- In business
- 35+ years
- BBB
- A+ accredited
- Yelp
- 1.0★ from 1 reviews
- Services
- 2 Heat Pump Installation services
- Service area
- Tallahassee, FL + 1 nearby
Overview
Heat-pump installs featuring Trane equipment, per their site. Watts reports 35+ years serving Tallahassee. Watts lists emergency service available for Tallahassee's humid summers. Customer feedback often notes punctual technicians and thorough diagnostics.
Heat-pump installations for homes and businesses in Tallahassee, including Trane systems. Trane Authorized Dealer, per their site. Watts reports 35+ years of service. Emergency service available 24/7 (per their site).
Vouched Score breakdown — 75/100
Tallahassee, FL Heat Pump Installation average is 81/100. Ranks #12 of 14 listed Heat Pump Installation providers in Tallahassee, FL.
Composite of public-record signals (BBB, license records), customer review signals (Google, Yelp), and editorial assessment of provider profile. See full methodology →
How Watts Cooling, Heating & Plumbing compares to the Tallahassee average
| Signal | Watts Cooling, Heating & Plumbing | Tallahassee avg | Delta |
|---|---|---|---|
| Vouched Score | 75/100 | 81/100 | -6 vs avg |
| Google rating | 4.9★ | 4.9★ | matches city average |
| Review volume | 215+ | 945+ | -733 vs avg |
| Years in business | 35+ | 37+ | -2 vs avg |
What customers say
"The technician Mike arrived promptly, listened to our concerns and got to work straight away. He found an issue that would be a problem when the Warm temperatures return to Tallahassee. He had the part on hand, Gave us a fair price and asked for our approval to replace. Mike was friendly, courteous and professional. We would not hesitate to request he come back for any other issues we may have with this older home."
— Becky Roach · Feb 24, 2026 · Google Reviews"Watts was hired by our builder to install a 3 ton heat pump system. Watts did a load calculation, and had I not challenged it, we would have received an undersized HVAC system for our 1800 sq ft home. A radiant barrier for our attic was put in their load calculation, although we didn't have a radiant barrier. That is when I became suspicious of their work. When they installed our outdoor unit( heat pump), their i…"
— Rob Daniels · Apr 16, 2026 · Google Reviews"The new Hot Water Heater works great! The guys were very nice that installed it. Rebecca was Amazing!"
— Kristin Corbin · Dec 15, 2025 · Google Reviews"Excellent service at all levels. From the office staff to the technician. Luke was professional at every step of the service on the condensation line in my HVAC. I highly recommend Watts Cooling Heating & Plumbing."
— Elizabeth Jakubowski · Jan 29, 2026 · Google Reviews"Watts Cooling, Heating & Plumbing is truly the best! Carre and her team are beyond trustworthy, dependable, and always go above and beyond no matter how big or small the job is. Every single time I’ve needed service, they show up when they say they will, they do the job right the first time, and they treat you like family. Consistent quality, fair, honest, and reliable — I HIGHLY recommend Watts for anyone who wants…"
— Veronica Wold, ACC · Nov 9, 2025 · Google ReviewsPros & cons
- High Google rating (4.9★ across 215+ reviews)
- Long-established (35+ years in business)
- BBB accredited
Self-reported on their website — not independently verified.
- Authorized Trane Authorized Dealer
- Emergency response: 24/7
- Financing available
Common complaints
Surfaced from negative-leaning customer reviews on Google / Yelp / BBB. Not editorial commentary.
- Watts was hired by our builder to install a 3 ton heat pump system. Watts did a load calculation, and had I not challenged it, we would have received an undersized HVAC system for our 1800 sq ft home…
When to choose them — and when to consider alternatives
- You need heat pump replacement
- You need same-day or after-hours service
- You want manufacturer-warranty installation work
- You need to finance the work
- You prefer a family-owned operation
- Reports of improper sizing or installation errors would be a deal-breaker for you
Services
- Heat Pump Service
- Emergency HVAC Service
Service area
Tallahassee, FL home · Pump Install Tallahassee, FL home
Guarantees & credentials
- Certified by the State of Florida in the following are
Sourced from the provider's own website. We surface these as published; we do not independently verify each license or warranty.
Contact & hours
| Monday | 8:00 AM – 4:30 PM |
|---|---|
| Tuesday | 8:00 AM – 4:30 PM |
| Wednesday | 8:00 AM – 4:30 PM |
| Thursday | 8:00 AM – 4:30 PM |
| Friday | 8:00 AM – 4:30 PM |
| Saturday | Open 24 hours |
| Sunday | Open 24 hours |
Frequently asked questions
What are the pros of Watts Cooling, Heating & Plumbing?
When should I choose Watts Cooling, Heating & Plumbing?
When should I consider alternatives to Watts Cooling, Heating & Plumbing?
What is the Vouched Score for Watts Cooling, Heating & Plumbing?
Is Watts Cooling, Heating & Plumbing BBB accredited?
How long has Watts Cooling, Heating & Plumbing been in business?
What does heat pump installation service typically cost when working with a Tallahassee, FL provider like Watts Cooling, Heating & Plumbing?
Does Watts Cooling, Heating & Plumbing do Heat Pump Service in Tallahassee, FL?
Does Watts Cooling, Heating & Plumbing do Emergency HVAC Service in Tallahassee, FL?
Compare with nearby providers
| Provider | Vouched | Years | BBB | Yelp | Our picks | |
|---|---|---|---|---|---|---|
Watts Cooling, Heating & Plumbing (this company) |
75/100 | 4.9★ (215+) | 35+ | A+ ✓ | 1.0★ | — |
| 87/100 | 5.0★ (1,675+) | 25+ | — | — | — | |
| 77/100 | 4.8★ (240+) | 35+ | — | — | — | |
| 83/100 | 4.9★ (620+) | 26+ | — | — | — |
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Profile last updated June 24, 2026.