White&Williams
Asheville, NC HVAC · #7 of 6 · 71+ yrs
At a glance
- Google rating
- 3.2★ from 100+ reviews
- In business
- 71+ years
- Yelp
- 2.5★ from 15+ reviews
- Services
- 5 HVAC services
- Service area
- Asheville, NC
Overview
Editorial review
Lists emergency and same-day response for urgent heating and cooling calls. White&Williams states free estimates and preventive maintenance agreements available. Rebates with Duke Energy Progress and local programs are listed on their site. White&Williams notes Trane and Bryant among installed system brands. Family-owned since 1955, the company connects to mountain‑climate heating needs in Asheville.
Residential and commercial HVAC services across Asheville and nearby counties. Rebates: lists Duke Energy Progress and local incentives, with rebates up to $2,500. Emergency Response: states 24/7 emergency coverage and same-day response on its site. Years in Business: family-owned since 1955, about 70+ years operating locally.
How White&Williams compares to the Asheville average
| Signal | White&Williams | Asheville avg | Delta |
|---|---|---|---|
| Google rating | 3.2★ | 4.6★ | -1.4 vs avg |
| Review volume | 100+ | 610+ | -510 vs avg |
| Years in business | 71+ | 40+ | +30 vs avg |
What customers say
Where they stand on this page:
Longest-established provider on this page (71+ years vs page median 34)
Lowest rating on this page (3.2★ vs page best 5.0★)
Pros & cons
Pros
Verified strengths
- Long-established (71+ years in business)
Self-reported on their website — not independently verified.
- Emergency response: 24/7
- Free estimates
- Maintenance plans available
fast emergency responsediagnostic accuracydependable repeat service
Cons
- Mixed customer sentiment (score 45/100)
low Yelp ratingmixed Google reviews
When to choose them — and when to consider alternatives
Choose them if
- You prefer a family-owned operation
- You value a long-tenured local operator (71+ years in business)
Consider alternatives if
- Reports of low Yelp rating would be a deal-breaker for you
- You require ratings above 4.0 (averages 3.2★)
- You want a BBB-rated firm specifically
Services
- AC Repair — Diagnostics and repair of central air conditioning systems — refrigerant leaks, capacitor and contactor failures, condenser fan motors, and thermostat issues.
- AC Replacement — Removal and replacement of an aging or failed central A/C — typically condenser, evaporator coil, and refrigerant lines.
- HVAC Installation — Full HVAC system installation including indoor and outdoor equipment, ductwork tie-in, and refrigerant work.
- Emergency HVAC Service — After-hours emergency response for no-cool and no-heat calls.
- Indoor Air Quality — Indoor air-quality work: high-MERV filtration, UV systems, humidifiers/dehumidifiers, and duct sanitization.
Service area
Asheville, NC home
Guarantees & credentials
- Licensed
Sourced from the provider's own website. We surface these as published; we do not independently verify each license or warranty.
Contact & hours
📍
🕒
Mon–Thu 7:30 am–5:00 pm
Fri 7:30 am–4:00 pm
emergency service available.
Frequently asked questions
What are the pros of White&Williams?
Based on public records and customer reviews: Long-established (71+ years in business); Emergency response: 24/7; Free estimates; Maintenance plans available.
What are the cons of White&Williams?
Concerns flagged from public records and reviews: Mixed customer sentiment (score 45/100).
When should I choose White&Williams?
Choose them if: You prefer a family-owned operation; You value a long-tenured local operator (71+ years in business).
When should I consider alternatives to White&Williams?
Consider alternatives if: Reports of low Yelp rating would be a deal-breaker for you; You require ratings above 4.0 (averages 3.2★); You want a BBB-rated firm specifically.
What is the Vouched Score for White&Williams?
34/100. Top contributing signals: Years In Business 100/100, Yelp Review Count 56/100, Google Review Count 54/100. The score blends public-record signals (BBB, license records), customer review signals (Google, Yelp), and editorial assessment.
How long has White&Williams been in business?
White&Williams has been operating for 71+ years in Asheville, NC.
What does HVAC service typically cost when working with a Asheville, NC provider like White&Williams?
AC repair typically runs $120–$525, and full AC system replacement runs $4,450–$10,450 in Asheville, North Carolina. These are area-wide market estimates, not White&Williams's quotes. For an exact price, request a written estimate from White&Williams.
What pricing terms does White&Williams publish on their website?
White&Williams's website publishes: Free estimates. Promotions and plans change — confirm currently-available terms with White&Williams before acting.
Does White&Williams do AC Repair in Asheville, NC?
Yes. White&Williams lists AC Repair among its services and serves Asheville, NC.
Does White&Williams do AC Replacement in Asheville, NC?
Yes. White&Williams lists AC Replacement among its services and serves Asheville, NC.
Compare with nearby providers
| Provider | Vouched | Years | BBB | Yelp | Our picks | |
|---|---|---|---|---|---|---|
White&Williams (this company) |
— | 3.2★ (100+) | 71+ | — | 2.5★ | — |
| 80/100 | 4.8★ (145+) | 63+ | — | — | Best for New System Installation Best NATE-Certified Team Best Authorized Carrier Dealer in Asheville |
|
| 71/100 | 4.7★ (195+) | 21+ | — | 3.6★ | Best for Free Estimates | |
| 71/100 | 4.8★ (130+) | 19+ | — | — | — |
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Profile last updated July 1, 2026.