Palmetto Heating & Cooling
Florence, SC HVAC · 25+ yrs
ⓘVouched Score is calculated from publicly available signals: Google rating & review count, Yelp rating, BBB grade, review sentiment, years in business, local search ranking, and provider website content. Not a guarantee of service quality.Embed this score
⏱ 25+ years in business
Review sentiment: 65/100
At a glance
- Google rating
- 4.3★ from 90+ reviews
- In business
- 25+ years
- Services
- 7 HVAC services
- Service area
- Florence, SC
Overview
Editorial review
Palmetto Heating & Cooling advertises 24-hour emergency HVAC response. Palmetto Heating & Cooling reports being in business 25+ years. Palmetto Heating & Cooling lists Carrier and Trane among installed brands. Palmetto Heating & Cooling notes flat-rate pricing with an $85 weekday trip charge. Palmetto Heating & Cooling serves Florence's hot, humid summers with same-day repair mentions in reviews.
Full-service HVAC contractor for Florence-area emergency repairs and system installations. Emergency Response is listed as 24-hour for no-heat or no-cool calls. Years in Business shows 25+ years of local operation and shop experience. Flat trip charge listed as $85 weekdays and $250 nights and weekends.
Vouched Score breakdown — 61/100
Editorial Review
52
46%
Google Rating
77
17%
Local Search Rank
68
9%
Review Sentiment
65
15%
Years in Business
70
4%
Google Review Volume
53
9%
Composite of public-record signals (BBB, license records), customer review signals (Google, Yelp), and editorial assessment of provider profile. See full methodology →
What customers say
Where they stand on this page:
Lowest rating on this page (4.3★ vs page best 5.0★)
Reviewers praise:
same-day responseclean job sitescustom ductworkprompt follow-up
Pros & cons
Pros
Verified strengths
- Long-established (25+ years in business)
Self-reported on their website — not independently verified.
- Emergency response: 24-hour
- Financing available
- Free estimates
- Flat-rate, upfront pricing
- Maintenance plans available
Cons
- Mixed customer sentiment (score 65/100)
When to choose them — and when to consider alternatives
Choose them if
- You need to finance the work
- You value a long-tenured local operator (25+ years in business)
Consider alternatives if
- You want a BBB-rated firm specifically
Services
- AC Repair — Diagnostics and repair of central air conditioning systems — refrigerant leaks, capacitor and contactor failures, condenser fan motors, and thermostat issues.
- AC Replacement — Removal and replacement of an aging or failed central A/C — typically condenser, evaporator coil, and refrigerant lines.
- HVAC Installation — Full HVAC system installation including indoor and outdoor equipment, ductwork tie-in, and refrigerant work.
- Duct Work — Ductwork inspection, sealing, and replacement — addresses leakage, undersized runs, and uneven room temperatures.
- Thermostat Installation
- Emergency HVAC Service — After-hours emergency response for no-cool and no-heat calls.
- Commercial HVAC — Commercial HVAC service for offices, retail, and light-industrial spaces — rooftop units, package units, and split systems.
Service area
Florence, SC home
What Palmetto Heating & Cooling publishes about pricing
Maintenance plans
-
$25 per mo
As published: $25 per mo"…up 20% discount on repairs $20 diagnostic service $25 per mo. $300 Annually $300 up front payment option Home…"
Pricing model
-
Upfront pricing
As published: Upfront pricing"…nless you have a Maintenance Agreement). We offer upfront pricing on all our repair and installation services. You'…"
Estimates
-
Free estimates
As published: Free estimates"…rvice duct installation and repair. Call us for a free estimate for your system. Click here to watch a video slid…"
Contact & hours
Frequently asked questions
What are the pros of Palmetto Heating & Cooling?
Based on public records and customer reviews: Long-established (25+ years in business); Emergency response: 24-hour; Financing available; Free estimates; Flat-rate, upfront pricing; Maintenance plans available.
What are the cons of Palmetto Heating & Cooling?
Concerns flagged from public records and reviews: Mixed customer sentiment (score 65/100).
When should I choose Palmetto Heating & Cooling?
Choose them if: You need to finance the work; You value a long-tenured local operator (25+ years in business).
When should I consider alternatives to Palmetto Heating & Cooling?
Consider alternatives if: You want a BBB-rated firm specifically.
What is the Vouched Score for Palmetto Heating & Cooling?
61/100. Top contributing signals: Google Rating 77/100, Years In Business 70/100, Google Position 68/100. The score blends public-record signals (BBB, license records), customer review signals (Google, Yelp), and editorial assessment.
How long has Palmetto Heating & Cooling been in business?
Palmetto Heating & Cooling has been operating for 25+ years in Florence, SC.
What does HVAC service typically cost when working with a Florence, SC provider like Palmetto Heating & Cooling?
AC repair typically runs $120–$530, and full AC system replacement runs $4,500–$10,600 in Florence, South Carolina. These are area-wide market estimates, not Palmetto Heating & Cooling's quotes. For an exact price, request a written estimate from Palmetto Heating & Cooling.
What pricing terms does Palmetto Heating & Cooling publish on their website?
Palmetto Heating & Cooling's website publishes: $25 per mo, Upfront pricing, Free estimates. Promotions and plans change — confirm currently-available terms with Palmetto Heating & Cooling before acting.
Does Palmetto Heating & Cooling do AC Repair in Florence, SC?
Yes. Palmetto Heating & Cooling lists AC Repair among its services and serves Florence, SC.
Does Palmetto Heating & Cooling do AC Replacement in Florence, SC?
Yes. Palmetto Heating & Cooling lists AC Replacement among its services and serves Florence, SC.
Compare with nearby providers
| Provider | Vouched | Years | BBB | Yelp | Our picks | |
|---|---|---|---|---|---|---|
Palmetto Heating & Cooling (this company) |
61/100 | 4.3★ (90+) | 25+ | — | — | Upfront Pricing |
| 72/100 | 4.9★ (70+) | 20+ | — | — | Best for Furnace Repair | |
| 82/100 | 4.9★ (920+) | 23+ | — | 3.6★ | Best for Free Estimates |
Listed in
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Profile last updated June 27, 2026.