Lennox Stores (Parts Plus)
Grand Prairie, TX HVAC · #9 of 9
At a glance
- Google rating
- 4.5★ from 30+ reviews
- Services
- 4 HVAC services
- Service area
- Grand Prairie, TX
- Phone
- +1-972-522-1965
Overview
Lennox Stores (Parts Plus) serves licensed HVAC professionals in Grand Prairie with direct-to-dealer equipment access. Experienced counter staff assist contractors with specific repair parts and system supplies for local projects. This location supports the regional housing market by maintaining inventory for quick pickup during peak Texas heat. Reviewers frequently highlight the helpfulness of the team compared to other area supply houses. Emergency after-hours service is available by request for an additional fee.
Lennox Stores (Parts Plus) provides HVAC parts and equipment to licensed professionals throughout the Grand Prairie area. This location advertises same-day availability for essential components and system supplies. The store lists specialized support for Samsung mini-split systems and various smart thermostat brands. Professional contractors report consistent service and helpful staff assistance for their daily supply needs.
Vouched Score breakdown — 66/100
Grand Prairie, TX HVAC average is 78/100. Ranks #9 of 9 listed HVAC providers in Grand Prairie, TX.
Composite of public-record signals (BBB, license records), customer review signals (Google, Yelp), and editorial assessment of provider profile. See full methodology →
How Lennox Stores (Parts Plus) compares to the Grand Prairie average
| Signal | Lennox Stores (Parts Plus) | Grand Prairie avg | Delta |
|---|---|---|---|
| Vouched Score | 66/100 | 70/100 | -4 vs avg |
| Google rating | 4.5★ | 4.7★ | -0.2 vs avg |
| Review volume | 30+ | 610+ | -583 vs avg |
What customers say
"Guys at the. Counter and the guy who pulled my order tell you what the most attendant helpfully bunch of guys I ever meet at any air conditioning parts store 5 stars to that crew thanks fellas."
— Harper Service · Jun 27, 2025 · Google Reviews"Need a HVAC license (TACL #) to purchase HVAC parts in TX. Its the Law. go to Grainger or Ufixit if you need a homeowner part to fix your AC."
— Donald Kuntze · Apr 28, 2022 · Google Reviews"Phenomenal customer service Make the drive here and skip n. Richland hills What counts most...is "I hear you mr so and so.....you need our oncall man to come to the store and you'll pay the 100.00 fee..?....ok....no problem" We....did not hear that from the lazy unavailable crew .....at the other store. Thank you Grand Prairie crew!"
— Dean Mcclure · Jun 5, 2017 · Google Reviews"Was on the phone with this specific store for an hour and no answer. Drive up here and they are just sittin around nobody on the phone...dont know what happened here. Luckily they had the part on hand that i needed and it didnt take long once here. Would have been nice to know you had the motor before I drove all the way up here!"
— lb4lb · Oct 26, 2020 · Google Reviews"Love stopping by every time and picking up my supplies specifically only this location and the store manager is always awesome"
— Omar Hernandez · Oct 25, 2023 · Google ReviewsPros & cons
Common complaints
Surfaced from negative-leaning customer reviews on Google / Yelp / BBB. Not editorial commentary.
- Was on the phone with this specific store for an hour and no answer. Drive up here and they are just sittin around nobody on the phone...dont know what happened here. Luckily they had the part on hand…
When to choose them — and when to consider alternatives
- You prefer a provider with hundreds of customer reviews
- You want a BBB-rated firm specifically
Services
- AC Repair — Diagnostics and repair of central air conditioning systems — refrigerant leaks, capacitor and contactor failures, condenser fan motors, and thermostat issues.
- Furnace Repair — Repair of gas and electric furnaces — ignition systems, blower motors, heat exchangers, control boards, and flame sensors.
- Mini-Split Systems — Mini-split installation and service — typically ductless, used for additions or zoned comfort.
- Emergency HVAC Service — After-hours emergency response for no-cool and no-heat calls.
Service area
Grand Prairie, TX home
Guarantees & credentials
- Licensed
- Licensed Professionals
Sourced from the provider's own website. We surface these as published; we do not independently verify each license or warranty.
Contact & hours
| Monday | 7:30 AM – 4:30 PM |
|---|---|
| Tuesday | 7:30 AM – 4:30 PM |
| Wednesday | 7:30 AM – 4:30 PM |
| Thursday | 7:30 AM – 4:30 PM |
| Friday | 7:30 AM – 4:30 PM |
| Saturday | Closed |
| Sunday | Closed |
Frequently asked questions
When should I consider alternatives to Lennox Stores (Parts Plus)?
What is the Vouched Score for Lennox Stores (Parts Plus)?
How can I contact Lennox Stores (Parts Plus)?
What does HVAC service typically cost when working with a Grand Prairie, TX provider like Lennox Stores (Parts Plus)?
Does Lennox Stores (Parts Plus) do AC Repair in Grand Prairie, TX?
Does Lennox Stores (Parts Plus) do Furnace Repair in Grand Prairie, TX?
Does Lennox Stores (Parts Plus) do Mini-Split Systems in Grand Prairie, TX?
Does Lennox Stores (Parts Plus) do Emergency HVAC Service in Grand Prairie, TX?
Compare with nearby providers
| Provider | Vouched | Years | BBB | Yelp | Our picks | |
|---|---|---|---|---|---|---|
Lennox Stores (Parts Plus) (this company) |
66/100 | 4.5★ (30+) | — | — | — | — |
| — | 4.9★ (2,140+) | 30+ | — | — | — | |
| 82/100 | 4.9★ (230+) | 4+ | — | — | — | |
| 91/100 | 4.8★ (2,250+) | 64+ | — | — | Best for New System Installation |
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Profile last updated May 13, 2026.