Ken Murray's
Irving, TX HVAC · #8 of 10 · 30+ yrs
At a glance
- Google rating
- 5.0★ from 35+ reviews
- In business
- 30+ years
- Services
- 3 HVAC services
- Service area
- Irving, TX
- Phone
- +1-972-254-7643
Overview
Ken Murray's stands out for rapid AC repair, with reviewers noting same-day motor replacements. This family-operated shop maintains a deep inventory of Lennox parts for immediate on-site repairs. Their team brings over 30 years of experience to Irving's demanding North Texas climate. Customers consistently report honest evaluations and competitive pricing compared to larger regional competitors. Every installation project receives meticulous attention to detail from the owner and his staff.
Ken Murray's provides heating and cooling repair and installation services throughout Irving, Texas. This family-owned business maintains over 30 years of local operations. Technicians carry specialized Lennox parts on their service trucks to facilitate same-day cooling repairs during high-heat events. Customers frequently cite the owner's practice of providing transparent, competitive bids for furnace and AC system replacements.
Vouched Score breakdown — 76/100
Irving, TX HVAC average is 80/100. Ranks #8 of 10 listed HVAC providers in Irving, TX.
Composite of public-record signals (BBB, license records), customer review signals (Google, Yelp), and editorial assessment of provider profile. See full methodology →
How Ken Murray's compares to the Irving average
| Signal | Ken Murray's | Irving avg | Delta |
|---|---|---|---|
| Vouched Score | 76/100 | 73/100 | +3 vs avg |
| Google rating | 5.0★ | 4.8★ | +0.2 vs avg |
| Review volume | 35+ | 920+ | -884 vs avg |
| Years in business | 30+ | 28+ | +2 vs avg |
What customers say
"Ken Murray is an exceptional business man and it extends throughout his entire family. Alex, the technician who worked on my air condition yesterday, was outstanding. Alex came to my house around 7 pm after leaving a very large job that requires him to return in order to finish the job. He serviced our air condition and had us feeling like we had purchased a brand new unit. I strongly recommend Ken Murray and staff …"
— Willie Deberry · Aug 26, 2025 · Google Reviews"Alex gave me a competitive bid on a furnace replacement and I chose Ken Murray's because of his suggestions and because he didn't try to sell me more than what I needed. My install had some complicated factors and Alex and his son worked through the day without a break to get the job done. He seriously paid attention to detail and he obviously made no compromises with the quality of his work. They honored the agreed…"
— James Quigley · Dec 14, 2023 · Google Reviews"I highly recommend Ken Murray and his team.They are professional, honest and provide excellent service at a fair and competitive price. In addition to providing our regular service, they have installed two new systems for us, and both times the process went smoothly. They showed up when they said they would and stayed until the job was complete."
— Cathy · Nov 1, 2024 · Google Reviews"I love the service with Ken Murray's! This is a family run, local and honest business. Kenny explains issues very thoroughly and offers very competitive pricing! I used this company two years ago when I found a recommendation on NextDoor. They were able to address my issue the same day to get my AC up and running when it was 100 degrees outside. I received the same service this past weekend. Kenny himself came over …"
— Danielle Kaufman · Jan 14, 2020 · Google Reviews"I found my new HVAC service company. Our AC went out, and I received an outrageous quote from my existing service company (including $700 to put red dye in our system to test for a leak). My In-laws recommended calling Ken for a second opinion. Ken personally called me that afternoon and spent 30 minutes troubleshooting my issue with me. His team was on the way to my house 1 hour later. They showed up, diagnosed…"
— Brent Skill · Sep 21, 2023 · Google ReviewsPros & cons
- Long-established (30+ years in business)
Self-reported on their website — not independently verified.
- Free estimates
- Specializes in AC repair
- Specializes in furnace repair
- No public website listed
When to choose them — and when to consider alternatives
- You prefer a family-owned operation
- You value a long-tenured local operator (30+ years in business)
- You prefer a provider with hundreds of customer reviews
- You want a BBB-rated firm specifically
Services
- AC Repair — Diagnostics and repair of central air conditioning systems — refrigerant leaks, capacitor and contactor failures, condenser fan motors, and thermostat issues.
- Furnace Repair — Repair of gas and electric furnaces — ignition systems, blower motors, heat exchangers, control boards, and flame sensors.
- HVAC Installation — Full HVAC system installation including indoor and outdoor equipment, ductwork tie-in, and refrigerant work.
Service area
Irving, TX home
Contact & hours
| Monday | 8:00 AM – 6:30 PM |
|---|---|
| Tuesday | 8:00 AM – 6:30 PM |
| Wednesday | 8:00 AM – 6:30 PM |
| Thursday | 8:00 AM – 6:30 PM |
| Friday | 8:00 AM – 6:30 PM |
| Saturday | 9:00 AM – 3:00 PM |
| Sunday | Closed |
Frequently asked questions
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Compare with nearby providers
| Provider | Vouched | Years | BBB | Yelp | Our picks | |
|---|---|---|---|---|---|---|
Ken Murray's (this company) |
76/100 | 5.0★ (35+) | 30+ | — | — | — |
| 87/100 | 4.9★ (235+) | 34+ | A+ | — | — | |
| 68/100 | 4.2★ (55+) | 27+ | — | — | — | |
| — | 4.8★ (235+) | — | — | — | — |
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Profile last updated May 13, 2026.