Cool R Us, Inc A/C & Heating
Jacksonville, FL HVAC · #1 of 19 · BBB A+ Accredited · NATE-certified · 19+ yrs
At a glance
- Google rating
- 4.9★ from 2,215+ reviews
- In business
- 19+ years
- BBB
- A+ accredited
- Services
- 4 HVAC services
- Service area
- Jacksonville, FL
Overview
Ac repair specialist with heavy local install and replacement volume. Cool R Us lists Trane Comfort Specialist status and NATE-certified technicians. The company has operated since 2007 and serves Jacksonville neighborhoods. Reviewers report prompt same-day repairs and tidy install crews.
AC repair and replacement services focused on Jacksonville residential cooling and system installs. Trane Comfort Specialist dealer, staffed with NATE-certified technicians per their site. Advertises 18-month financing with approved credit and up to $2,000 in tax credits. States upfront flat-rate pricing and diagnostic-fee waivers for qualifying repairs.
Vouched Score breakdown — 92/100
Above the Jacksonville, FL HVAC average of 84/100. Ranks #1 of 19 listed HVAC providers in Jacksonville, FL.
Composite of public-record signals (BBB, license records), customer review signals (Google, Yelp), and editorial assessment of provider profile. See full methodology →
How Cool R Us, Inc A/C & Heating compares to the Jacksonville average
| Signal | Cool R Us, Inc A/C & Heating | Jacksonville avg | Delta |
|---|---|---|---|
| Vouched Score | 92/100 | 84/100 | +8 vs avg |
| Google rating | 4.9★ | 4.9★ | matches city average |
| Review volume | 2,215+ | 2,295+ | -80 vs avg |
| Years in business | 19+ | 30+ | -11 vs avg |
What customers say
"Cool R Us Is an AWESOME company and they did an AWESOME job. Skerdi and Abdul worked so hard to assemble my new AC unit with precision and perfection. They took care not to mess up my floors, they took their time so as not to rush the job and they were very courteous and polite. Before the job was complete Elloi and Victor showed up to offer assistance to make sure they left me with a smooth, running AC. In addition…"
— Pam Voisin · May 30, 2026 · Google Reviews"Cool R Us did a phenomenal job replacing my old ductwork (original rigid ductwork from the 70s) and redoing the entire ductwork tie-in to the air handler (before and after pics attached). They came out on a Tuesday with a service tech that diagnosed what was wrong with the system, and then had installers out on Thursday and completely redid the ductwork, added new return vents, and tie-in in a single day. The servic…"
— James · Apr 24, 2026 · Google Reviews"Very pleased with the service I received with cool R us. They are prompt, the service tech was knowledgeable. He came addressed the issues and made the necessary repairs. Would definitely recommend. He said that I needed a part that he have to check and see if they had on hand. Cool R us response back the same day letting me they the part on and could come out the next. Which I think is outstanding. Thanks Cool R us."
— Steven Buchanan · Jun 6, 2026 · Google Reviews"The installation crew was awesome. They worked quickly and efficiently to install our new AC. Everything looks great. The comfort plus unit is very quiet. I can’t wait till it warms up to see how it cools."
— Larry Figart · Feb 26, 2026 · Google Reviews"The AC installation went very smoothly. The installer, Vase, was very professional and did a great job from start to finish. He arrived on time, worked efficiently, and made sure everything was installed correctly. The system is running perfectly, and he also took the time to explain how everything works. Overall, I’m very satisfied with the service and would highly recommend them."
— Ardian Gjoka · Mar 18, 2026 · Google ReviewsPros
- High Google rating (4.9★ across 2,215+ reviews)
- Long-established (19+ years in business)
- BBB accredited
Self-reported on their website — not independently verified.
- Authorized Trane Comfort Specialist Dealer
- NATE-certified technicians
- Emergency response: 24/7
- Satisfaction guarantee
- Financing available
- Flat-rate, upfront pricing
- Indoor air quality services
- Specializes in AC repair
When to choose them
- You need AC repair
- You need indoor air quality work
- You need same-day or after-hours service
- You want manufacturer-warranty installation work
- You need to finance the work
Services
- AC Repair — Diagnostics and repair of central air conditioning systems — refrigerant leaks, capacitor and contactor failures, condenser fan motors, and thermostat issues.
- HVAC Installation — Full HVAC system installation including indoor and outdoor equipment, ductwork tie-in, and refrigerant work.
- Emergency HVAC Service — After-hours emergency response for no-cool and no-heat calls.
- Indoor Air Quality — Indoor air-quality work: high-MERV filtration, UV systems, humidifiers/dehumidifiers, and duct sanitization.
Service area
Jacksonville, FL home
What Cool R Us, Inc A/C & Heating publishes about pricing
Financing
-
Financing available
As published: Financing available"…HVAC System! Expert Installation Reliable Service Financing Available Book Online View All Specials Buy Filters Instant…"
Pricing model
-
Upfront pricing
As published: Upfront pricing"…Service Licensed & Insured 5-Star Rated by Locals Upfront Pricing No Surprises 24/7 Emergency Response award winnin…"
Guarantees & credentials
- Licensed
- NATE-certified
Sourced from the provider's own website. We surface these as published; we do not independently verify each license or warranty.
Contact & hours
Frequently asked questions
What are the pros of Cool R Us, Inc A/C & Heating?
When should I choose Cool R Us, Inc A/C & Heating?
What is the Vouched Score for Cool R Us, Inc A/C & Heating?
Is Cool R Us, Inc A/C & Heating BBB accredited?
How long has Cool R Us, Inc A/C & Heating been in business?
What does HVAC service typically cost when working with a Jacksonville, FL provider like Cool R Us, Inc A/C & Heating?
What pricing terms does Cool R Us, Inc A/C & Heating publish on their website?
Does Cool R Us, Inc A/C & Heating do AC Repair in Jacksonville, FL?
Does Cool R Us, Inc A/C & Heating do HVAC Installation in Jacksonville, FL?
Does Cool R Us, Inc A/C & Heating do Emergency HVAC Service in Jacksonville, FL?
Compare with nearby providers
| Provider | Vouched | Years | BBB | Yelp | Our picks | |
|---|---|---|---|---|---|---|
Cool R Us, Inc A/C & Heating (this company) |
92/100 | 4.9★ (2,215+) | 19+ | A+ ✓ | — | Rebates & Tax Credits Upfront Pricing NATE-Certified Team |
| 88/100 | 4.9★ (1,100+) | 64+ | A+ | — | — | |
| 85/100 | 4.8★ (2,205+) | 10+ | A+ ✓ | 2.5★ | — | |
| 85/100 | 4.7★ (3,825+) | 43+ | — | — | — |
Listed in
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Profile last updated June 19, 2026.