Lafayette Heat & Air Conditioning
Kingsport, TN HVAC · #7 of 9 · 20+ yrs
ⓘVouched Score is calculated from publicly available signals: Google rating & review count, Yelp rating, BBB grade, review sentiment, years in business, local search ranking, and provider website content. Not a guarantee of service quality.Embed this score
At a glance
- Google rating
- 4.5★ from 260+ reviews
- In business
- 20+ years
- Yelp
- 2.8★ from 5 reviews
- Services
- 6 HVAC services
- Service area
- Kingsport, TN
Overview
Editorial review
Emergency response: Lafayette Heat & Air lists 24/7 emergency service on its website.
Full-service HVAC contractor in Kingsport handling repairs, installations, and emergency calls.
Vouched Score breakdown — 64/100
Kingsport, TN HVAC average is 71/100. Ranks #7 of 9 listed HVAC providers in Kingsport, TN.
Editorial Review
59
44%
Yelp Rating
45
3%
Google Rating
83
16%
Local Search Rank
58
9%
Review Sentiment
60
14%
Years in Business
70
4%
Google Review Volume
66
9%
Composite of public-record signals (BBB, license records), customer review signals (Google, Yelp), and editorial assessment of provider profile. See full methodology →
How Lafayette Heat & Air Conditioning compares to the Kingsport average
| Signal | Lafayette Heat & Air Conditioning | Kingsport avg | Delta |
|---|---|---|---|
| Vouched Score | 64/100 | 71/100 | -7 vs avg |
| Google rating | 4.5★ | 4.7★ | -0.2 vs avg |
| Review volume | 260+ | 615+ | -354 vs avg |
| Years in business | 20+ | 39+ | -19 vs avg |
What customers say
Pros & cons
Pros
Verified strengths
- Long-established (20+ years in business)
Self-reported on their website — not independently verified.
- Emergency response: 24/7
- Financing available
- Free estimates
punctualitytidy worktransparent pricingfast emergency response
Cons
- Lower Yelp rating than Google (2.8★ vs 4.5★)
- Mixed customer sentiment (score 60/100)
rating divergence
When to choose them — and when to consider alternatives
Choose them if
- You need to finance the work
- You value a long-tenured local operator (20+ years in business)
Consider alternatives if
- Reports of rating divergence would be a deal-breaker for you
- You want a BBB-rated firm specifically
Services
- AC Repair — Diagnostics and repair of central air conditioning systems — refrigerant leaks, capacitor and contactor failures, condenser fan motors, and thermostat issues.
- AC Replacement — Removal and replacement of an aging or failed central A/C — typically condenser, evaporator coil, and refrigerant lines.
- HVAC Installation — Full HVAC system installation including indoor and outdoor equipment, ductwork tie-in, and refrigerant work.
- Emergency HVAC Service — After-hours emergency response for no-cool and no-heat calls.
- Commercial HVAC — Commercial HVAC service for offices, retail, and light-industrial spaces — rooftop units, package units, and split systems.
- Furnace Repair — Repair of gas and electric furnaces — ignition systems, blower motors, heat exchangers, control boards, and flame sensors.
Service area
Kingsport, TN home
What Lafayette Heat & Air Conditioning publishes about pricing
Pricing model
-
No hidden fees
As published: No hidden fees"…stands the test of time. Upfront, Honest Pricing. No hidden fees, no surprises. We provide clear, detailed quotes…"
Estimates
-
Free estimates
As published: Free estimates"…yette Heat & Air Conditioning today to schedule a free quote or to request HVAC repair in Kingsport, TN. With…"
Contact & hours
Frequently asked questions
What are the pros of Lafayette Heat & Air Conditioning?
Based on public records and customer reviews: Long-established (20+ years in business); Emergency response: 24/7; Financing available; Free estimates.
What are the cons of Lafayette Heat & Air Conditioning?
Concerns flagged from public records and reviews: Lower Yelp rating than Google (2.8★ vs 4.5★); Mixed customer sentiment (score 60/100).
When should I choose Lafayette Heat & Air Conditioning?
Choose them if: You need to finance the work; You value a long-tenured local operator (20+ years in business).
When should I consider alternatives to Lafayette Heat & Air Conditioning?
Consider alternatives if: Reports of rating divergence would be a deal-breaker for you; You want a BBB-rated firm specifically.
What is the Vouched Score for Lafayette Heat & Air Conditioning?
64/100. Top contributing signals: Google Rating 83/100, Years In Business 70/100, Google Review Count 66/100. The score blends public-record signals (BBB, license records), customer review signals (Google, Yelp), and editorial assessment.
How long has Lafayette Heat & Air Conditioning been in business?
Lafayette Heat & Air Conditioning has been operating for 20+ years in Kingsport, TN.
What does HVAC service typically cost when working with a Kingsport, TN provider like Lafayette Heat & Air Conditioning?
Furnace repair typically runs $120–$725, and AC repair runs $120–$525 in Kingsport, Tennessee. These are area-wide market estimates, not Lafayette Heat & Air Conditioning's quotes. For an exact price, request a written estimate from Lafayette Heat & Air Conditioning.
What pricing terms does Lafayette Heat & Air Conditioning publish on their website?
Lafayette Heat & Air Conditioning's website publishes: No hidden fees, Free estimates. Promotions and plans change — confirm currently-available terms with Lafayette Heat & Air Conditioning before acting.
Does Lafayette Heat & Air Conditioning do AC Repair in Kingsport, TN?
Yes. Lafayette Heat & Air Conditioning lists AC Repair among its services and serves Kingsport, TN.
Does Lafayette Heat & Air Conditioning do AC Replacement in Kingsport, TN?
Yes. Lafayette Heat & Air Conditioning lists AC Replacement among its services and serves Kingsport, TN.
Compare with nearby providers
| Provider | Vouched | Years | BBB | Yelp | Our picks | |
|---|---|---|---|---|---|---|
Lafayette Heat & Air Conditioning (this company) |
64/100 | 4.5★ (260+) | 20+ | — | 2.8★ | Furnace Repair |
| 83/100 | 4.9★ (480+) | 37+ | — | 2.8★ | Highest Vouched Score Best for New System Installation Best for Heat Pumps |
|
| 75/100 | 5.0★ (70+) | 30+ | — | — | — | |
| 60/100 | 4.0★ (165+) | 33+ | — | 3.7★ | — |
Listed in
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Profile last updated July 6, 2026.